internal void Process()
{
//Draining is done
_acdPortal.UpdatePortalState(PortalState.Terminating);
_acdPortal._endpoint.StateChanged -= _acdPortal.OnPortalEndpointStateChanged;
//Dispose the TimerWheel
_acdPortal.TmrWheel.Dispose();
//unregister the events
_acdPortal._endpoint.UnregisterForIncomingCall <InstantMessagingCall>(_acdPortal.HandleInstantMessagingCallReceived);
_acdPortal._endpoint.UnregisterForIncomingCall <AudioVideoCall>(_acdPortal.HandleAudioVideoCallReceived);
_acdPortal._endpoint.UnregisterForIncomingCall <ApplicationSharingCall>(_acdPortal.HandleApplicationSharingCallReceived);
//Terminate the endpoint
_acdPortal._endpoint.BeginTerminate(delegate(IAsyncResult ar)
{
_acdPortal._endpoint.EndTerminate(ar);
lock (_acdPortal._syncRoot)
{
_acdPortal.UpdatePortalState(PortalState.Terminated);
}
//complete the current shutdown operation
this.SetAsCompleted(null, false);
//if there are other pending shutdown operations in the queue, complete them
foreach (ShutdownAsyncResult result in _acdPortal._listOfShutdownAsyncResults)
{
result.SetAsCompleted(null, false);
}
},
null);
}
/// <summary>
/// Finish the endpoint establishment, and notify the AgentManager to start listening for
/// presence notifications for the agents in the system.
/// </summary>
private void OnEndpointEstablishComplete(IAsyncResult ar)
{
try
{
_acdPortal._endpoint.EndEstablish(ar);
_acdPortal._acdPlatform.AnonymousSubscriberUriChanged += _acdPortal.OnAnonymousSubscriberUriChanged;
_acdPortal.UpdatePortalState(PortalState.Started);
_acdPortal.PublishPresenceToWebCustomers();
_acdPortal._averageQueueTimeRefreshTimer = new TimerItem(_acdPortal._wheel, new TimeSpan(0, 0, 0, 15));
_acdPortal._averageQueueTimeRefreshTimer.Expired += _acdPortal.OnAverageQueueTimeRefreshNeeded;
_acdPortal._averageQueueTimeRefreshTimer.Start();
this.SetAsCompleted(null, false);
}
catch (RealTimeException ex)
{
_acdPortal._logger.Log("AcdPortal failed establishing the endpoint", ex);
_acdPortal.BeginShutdown(OnShutdownComplete, null);
this.SetAsCompleted(ex, false);
return;
}
}
