private static void sendUploadFileCompletedMessage(string fileName, string chatId)
{
Message m = new Message();
m.ChatId = chatId;
Util util = new Util();
string httpURL = System.Configuration.ConfigurationManager.AppSettings["HomeRootUrl"] + "/upload/" + chatId + "/" + fileName.Replace("'", "%27");
if (util.IsImageFile(fileName))
{
m.Text = string.Format("客服已给您发送文件 {0}<a target='_blank' href='{1}\'>点击保存</a> <br/><img height='120px' width='120px' src='{2}\' />", fileName, httpURL, httpURL);
}
else
{
m.Text = string.Format("客服已给您发送文件 {0} <a target='_blank' href='{1}'>点击保存</a>", fileName, httpURL);
}
m.Type = MessageType.SystemMessage_ToVisitor;
ChatService.SendMessage(m);
m = new LiveSupport.LiveSupportModel.Message();
m.ChatId = chatId;
m.Text = string.Format("文件 {0} 发送成功! ...", fileName);
m.Type = MessageType.SystemMessage_ToOperator;
ChatService.SendMessage(m);
}
//写信息
private void WriteMessage(string message, string From)
{
LiveSupport.LiveSupportModel.Message msg = new LiveSupport.LiveSupportModel.Message();
msg.ChatId = Chat.ChatId;
msg.Text = message;
msg.Source = From;
msg.SentDate = DateTime.Now;
msg.Type = MessageType.ChatMessage_OperatorToVisitor;
operatorServiceAgent.SendMessage(msg);
chatMessageViewerControl1.AddMessage(msg);
}
//文件传送
protected void btnUpload_Click(object sender, EventArgs e)
{
//验证文件路径
try
{
if (CurrentChat == null || CurrentChat.Status != ChatStatus.Accepted)
{
this.Response.Write("<script>alert('对话未接受');</script>");
return;
}
string fileName = this.fuFile.FileName.ToString();
if (fileName.Trim().Length == 0 || fileName == null)//验证上传文件
{
this.Response.Write("<script>alert('请选择传送的文件');</script>");
return;
}
if (this.fuFile.FileContent.Length >= 2097152)
{
this.Response.Write("<script>alert('传送的文件过大');</script>");
return;
}
else
{
LiveSupport.LiveSupportModel.Message m = new LiveSupport.LiveSupportModel.Message();
m.ChatId = CurrentChat.ChatId;
m.Text = string.Format("正在传送文件 {0} ...", fileName);
m.Type = MessageType.SystemMessage_ToVisitor;
ChatService.SendMessage(m);
//string path = ConfigurationManager.AppSettings["FileUploadPath"] + "\\" + m.ChatId;
string path = Server.MapPath("~/App_Data/" + m.ChatId);
Directory.CreateDirectory(path);
this.fuFile.PostedFile.SaveAs(path + "\\" + fileName.Trim());
m = new LiveSupport.LiveSupportModel.Message();
m.ChatId = CurrentChat.ChatId;
m.Text = string.Format("文件 {0} 发送成功! ...", fileName);
m.Type = MessageType.SystemMessage_ToVisitor;
ChatService.SendMessage(m);
OperatorService.SendFile(m.ChatId, fileName.Trim());
}
}
catch (Exception ex)
{
this.Response.Write("<script>alert('文件传送失败,错误：" + ex.ToString() + "');</script>");
}
}
public void RecieveMessage(LiveSupport.LiveSupportModel.Message message)
{
if (!this.IsDisposed && receiveMessage)
{
chatMessageViewerControl1.AddMessage(message);
if (!this.ringToolStripMenuItem.Checked)
{
PlayMsgSound();
}
if (!this.flashToolStripMenuItem.Checked)
{
API.FlashWindowEx(this.Handle);
}
}
}
public static string SendMsg(string msg, string chtID)
{
if (chtID != null && msg.Length > 0)
{
// Add a new message to the discussion
string chatId = chtID;
//创建一个聊天消息实例
LiveSupport.LiveSupportModel.Message m = new LiveSupport.LiveSupportModel.Message();
m.ChatId = chatId;
m.Source = VName;
m.Text = HttpUtility.HtmlEncode(msg);
m.Type = MessageType.ChatMessage_VistorToOperator;
ChatService.SendMessage(m);
//OperatorWS ws = new OperatorWS();
//ws.SetTyping(chatId, false, false);
}
return("");
}
public void AddMessage(LiveSupport.LiveSupportModel.Message message)
{
string msg = string.Empty;
if (API.FromSystem(message))
{
msg = string.Format("<span style='color: #FF9933; FONT-SIZE: 13px'> {0}</span><br />", message.Text);
//ucm.GetMessage(msg, " ");
}
if (message.Type == MessageType.ChatMessage_VistorToOperator)
{
msg = string.Format("<span style='font-family: Arial;color:#008040;font-weight: bold;font-size: 12px;'>{0} </span><br/><span style='font-family: Arial;font-size: 12px;'>{1}</span><br />", message.Source + " " + message.SentDate.ToString("hh:mm:ss"), message.Text);
//ucm.GetMessage(msg, " ");
}
if (message.Type == MessageType.ChatMessage_OperatorToVisitor)
{
msg = string.Format("<span style='font-family: Arial;color:blue;font-weight: bold;font-size: 12px;'>{0} </span><br/><span style='font-family: Arial;font-size: 12px;'>{1}</span><br />", message.Source + " " + message.SentDate.ToString("hh:mm:ss"), message.Text);
//ucm.GetMessage(msg, " ");
}
AddText(msg);
wb.Document.Window.ScrollTo(wb.Document.Body.ScrollRectangle.Left, wb.Document.Body.ScrollRectangle.Height);
}
public void AddMessage(Message msg)
{
SqlConnection conn = DBHelper.Getconn();
SqlCommand cmd = new SqlCommand("LiveChat_ChatMessagesAdd", conn);
cmd.CommandType = CommandType.StoredProcedure;
SqlDataReader data = null;
List<Message> retList = new List<Message>();
try
{
cmd.Parameters.Add("@MessageId", SqlDbType.VarChar, 50).Value = msg.MessageId;
cmd.Parameters.Add("@ChatID", SqlDbType.VarChar, 50).Value = msg.ChatId;
cmd.Parameters.Add("@Source", SqlDbType.VarChar, 50).Value = msg.Source;
cmd.Parameters.Add("@Destination", SqlDbType.VarChar, 50).Value = msg.Destination;
cmd.Parameters.Add("@Text", SqlDbType.Text).Value = msg.Text;
cmd.Parameters.Add("@SentDate", SqlDbType.BigInt).Value = msg.SentDate.Ticks;
cmd.Parameters.Add("@Type", SqlDbType.VarChar, 50).Value = msg.Type.ToString();
conn.Open();
cmd.ExecuteNonQuery();
cmd.Dispose();
conn.Close();
}
catch
{
throw;
}
finally
{
if (conn != null)
{
if (conn.State == ConnectionState.Open)
conn.Close();
conn.Dispose();
conn = null;
}
}
}
public static bool ToOperator(Message m)
{
return m.Type == MessageType.ChatMessage_VistorToOperator || m.Type == MessageType.SystemMessage_ToBoth || m.Type == MessageType.SystemMessage_ToOperator;
}
private Message NewMessage()
{
Random r = new Random();
int index = r.Next(0, visitors.Count - 1);
Message m = new Message();
m.Type = MessageType.ChatMessage_VistorToOperator;
m.ChatId = visitors[index].CurrentSession.SessionId;
m.Source = "访客" + index;
m.SentDate = DateTime.Now;
m.Text = Guid.NewGuid().ToString();
return m;
}
//�ļ�����
protected void btnUpload_Click(object sender, EventArgs e)
{
//��֤�ļ�·��
try
{
if (CurrentChat == null || CurrentChat.Status != ChatStatus.Accepted)
{
this.Response.Write("<script>alert('�Ի�δ����');</script>");
return;
}
string fileName = this.fuFile.FileName.ToString();
if (fileName.Trim().Length == 0||fileName==null)//��֤�ϴ��ļ�
{
this.Response.Write("<script>alert('��ѡ���͵��ļ�');</script>");
return;
}
if (this.fuFile.FileContent.Length >= 2097152)
{
this.Response.Write("<script>alert('���͵��ļ�����');</script>");
return;
}
else
{
LiveSupport.LiveSupportModel.Message m = new LiveSupport.LiveSupportModel.Message();
m.ChatId = CurrentChat.ChatId;
m.Text = string.Format("���ڴ����ļ� {0} ...", fileName);
m.Type = MessageType.SystemMessage_ToVisitor;
ChatService.SendMessage(m);
//string path = ConfigurationManager.AppSettings["FileUploadPath"] + "\\" + m.ChatId;
string path = Server.MapPath("~/App_Data/" + m.ChatId);
Directory.CreateDirectory(path);
this.fuFile.PostedFile.SaveAs(path + "\\" + fileName.Trim());
m = new LiveSupport.LiveSupportModel.Message();
m.ChatId = CurrentChat.ChatId;
m.Text = string.Format("�ļ� {0} ���ͳɹ�! ...", fileName);
m.Type = MessageType.SystemMessage_ToVisitor;
ChatService.SendMessage(m);
OperatorService.SendFile(m.ChatId, fileName.Trim());
}
}
catch (Exception ex)
{
this.Response.Write("<script>alert('�ļ�����ʧ��,����" + ex.ToString() + "');</script>");
}
}
public static bool IsSystemMessage(Message m)
{
return !IsChatMessage(m);
}
public static bool FromVisitor(Message m)
{
return m.Type == MessageType.ChatMessage_VistorToOperator;
}
void operatorServiceAgent_AsyncCallCompleted(object sender, AsyncCallCompletedEventArg e)
{
if (e.Result == null)
{
return;
}
this.Invoke(new UpdateUIDelegate(delegate(object obj)
{
if (e.Result.GetType() == typeof(LiveSupport.OperatorConsole.LiveChatWS.SendMessageCompletedEventArgs))
{
LiveSupport.OperatorConsole.LiveChatWS.SendMessageCompletedEventArgs arg = e.Result as LiveSupport.OperatorConsole.LiveChatWS.SendMessageCompletedEventArgs;
if (arg != null && arg.Error != null)
{
LiveSupport.LiveSupportModel.Message m = arg.UserState as LiveSupport.LiveSupportModel.Message;
if (m.ChatId == this.chat.ChatId)
{
string text = "<span style='color: #cccccc; FONT-SIZE: 15px'>" + m.SentDate + "\r\n\r\n可能由于网络原因“" + m.Text + "”消息发送失败。</span><br />";
chatMessageViewerControl1.AddText(text);
}
}
}
else if (e.Result.GetType() == typeof(LiveSupport.OperatorConsole.LiveChatWS.AcceptChatRequestCompletedEventArgs))
{
LiveSupport.OperatorConsole.LiveChatWS.AcceptChatRequestCompletedEventArgs arg = e.Result as LiveSupport.OperatorConsole.LiveChatWS.AcceptChatRequestCompletedEventArgs;
if (arg.Error == null)
{
if (arg.Result == -1)
{
chatMessageViewerControl1.ResetContent("该访客对话请求已被其他客服接受");
receiveMessage = false;
txtMsg.Enabled = false;
TextWriterTraceListener tl = new TextWriterTraceListener();
return;
}
else if (arg.Result == -3)
{
chatMessageViewerControl1.ResetContent("服务器错误");
receiveMessage = false;
txtMsg.Enabled = false;
return;
}
Directory.CreateDirectory(chat.ChatId);
uploadURL = Properties.Settings.Default.FtpURL + "/" + chat.ChatId + "/";
}
else
{
chatMessageViewerControl1.ResetContent("可能由于网络原因,接受访客对话请求操作失败");
receiveMessage = false;
txtMsg.Enabled = false;
return;
}
}
else if (e.Result.GetType() == typeof(LiveSupport.OperatorConsole.LiveChatWS.InviteChatCompletedEventArgs))
{
LiveSupport.OperatorConsole.LiveChatWS.InviteChatCompletedEventArgs arg = e.Result as LiveSupport.OperatorConsole.LiveChatWS.InviteChatCompletedEventArgs;
chat = (Chat)Common.Convert(arg.Result);
operatorServiceAgent.Chats.Add(chat);
Directory.CreateDirectory(chat.ChatId);
uploadURL = Properties.Settings.Default.FtpURL + "/" + chat.ChatId + "/";
}
else if (e.Result.GetType() == typeof(LiveSupport.OperatorConsole.LiveChatWS.CloseChatCompletedEventArgs))
{
LiveSupport.OperatorConsole.LiveChatWS.CloseChatCompletedEventArgs arg = e.Result as LiveSupport.OperatorConsole.LiveChatWS.CloseChatCompletedEventArgs;
}
else if (e.Result.GetType() == typeof(System.ComponentModel.AsyncCompletedEventArgs))
{
System.ComponentModel.AsyncCompletedEventArgs arg = e.Result as System.ComponentModel.AsyncCompletedEventArgs;
if (arg.Error != null)
{
Trace.WriteLine("sendFile exception:" + arg.Error.Message);
chatMessageViewerControl1.AddInformation("网络出现问题,暂时无法获取及发送消息");
}
}
}), e);
}
public static object Convert(object obj)
{
if (obj == null)
{
return(null);
}
if (obj is LiveSupport.OperatorConsole.LiveChatWS.Visitor)
{
LiveSupport.OperatorConsole.LiveChatWS.Visitor v1 = obj as LiveSupport.OperatorConsole.LiveChatWS.Visitor;
LiveSupportModel.Visitor v2 = new LiveSupport.LiveSupportModel.Visitor();
v2.AccountId = v1.AccountId;
v2.Company = v1.Company;
v2.Email = v1.Email;
v2.IsVIP = v1.IsVIP;
v2.Name = v1.Name;
v2.Remark = v1.Remark;
v2.VisitCount = v1.VisitCount;
v2.VisitorId = v1.VisitorId;
v2.CurrentSession = Convert(v1.CurrentSession) as LiveSupportModel.VisitSession;
return(v2);
}
else if (obj is LiveSupport.OperatorConsole.LiveChatWS.VisitSession)
{
LiveSupport.OperatorConsole.LiveChatWS.VisitSession v1 = obj as LiveSupport.OperatorConsole.LiveChatWS.VisitSession;
LiveSupportModel.VisitSession v2 = new LiveSupport.LiveSupportModel.VisitSession();
v2.Browser = v1.Browser;
v2.ChatingTime = v1.ChatingTime;
v2.ChatRequestTime = v1.ChatRequestTime;
v2.ChattingDuring = v1.ChattingDuring;
v2.DomainRequested = v1.DomainRequested;
v2.IP = v1.IP;
v2.LeaveTime = v1.LeaveTime;
v2.Location = v1.Location;
v2.OperatorId = v1.OperatorId;
v2.PageRequestCount = v1.PageRequestCount;
v2.PageRequested = v1.PageRequested;
v2.SessionId = v1.SessionId;
v2.Referrer = v1.Referrer;
v2.Status = (LiveSupportModel.VisitSessionStatus)Enum.Parse(typeof(LiveSupportModel.VisitSessionStatus), v1.Status.ToString());
v2.VisitingTime = v1.VisitingTime;
v2.VisitorId = v1.VisitorId;
v2.WaitingDuring = v1.WaitingDuring;
return(v2);
}
else if (obj is LiveSupport.OperatorConsole.LiveChatWS.Operator)
{
LiveSupport.OperatorConsole.LiveChatWS.Operator v1 = obj as LiveSupport.OperatorConsole.LiveChatWS.Operator;
LiveSupportModel.Operator v2 = new LiveSupport.LiveSupportModel.Operator();
v2.AccountId = v1.AccountId;
v2.AVChatStatus = v1.AVChatStatus;
v2.Email = v1.Email;
v2.HeartBeatTime = v1.HeartBeatTime;
v2.IsAdmin = v1.IsAdmin;
v2.LoginName = v1.LoginName;
v2.NickName = v1.NickName;
v2.OperatorId = v1.OperatorId;
v2.OperatorSession = v1.OperatorSession;
v2.Password = v1.Password;
v2.Status = (LiveSupportModel.OperatorStatus)Enum.Parse(typeof(LiveSupportModel.OperatorStatus), v1.Status.ToString());
return(v2);
}
else if (obj is LiveSupportModel.Message)
{
LiveSupportModel.Message v1 = obj as LiveSupport.LiveSupportModel.Message;
LiveSupport.OperatorConsole.LiveChatWS.Message v2 = new LiveSupport.OperatorConsole.LiveChatWS.Message();
v2.ChatId = v1.ChatId;
v2.Destination = v1.Destination;
v2.MessageId = v1.MessageId;
v2.SentDate = v1.SentDate;
v2.Source = v1.Source;
v2.Text = v1.Text;
v2.Type = (LiveSupport.OperatorConsole.LiveChatWS.MessageType)Enum.Parse(typeof(LiveSupport.OperatorConsole.LiveChatWS.MessageType), v1.Type.ToString());
return(v2);
}
else if (obj is LiveSupport.OperatorConsole.LiveChatWS.Chat)
{
LiveSupport.OperatorConsole.LiveChatWS.Chat v1 = obj as LiveSupport.OperatorConsole.LiveChatWS.Chat;
LiveSupportModel.Chat v2 = new LiveSupport.LiveSupportModel.Chat();
v2.ChatId = v1.ChatId;
v2.AcceptTime = v1.AcceptTime;
v2.AccountId = v1.AccountId;
v2.CloseBy = v1.CloseBy;
v2.CloseTime = v1.CloseTime;
v2.CreateBy = v1.CreateBy;
v2.CreateTime = v1.CreateTime;
v2.IsInviteByOperator = v1.IsInviteByOperator;
v2.LastCheckTime = v1.LastCheckTime;
v2.OperatorId = v1.OperatorId;
v2.Status = (LiveSupportModel.ChatStatus)Enum.Parse(typeof(LiveSupportModel.ChatStatus), v1.Status.ToString());
v2.VisitorId = v1.VisitorId;
return(v2);
}
else if (obj is LiveSupport.OperatorConsole.LiveChatWS.LeaveWord)
{
LiveSupport.OperatorConsole.LiveChatWS.LeaveWord v1 = obj as LiveSupport.OperatorConsole.LiveChatWS.LeaveWord;
LiveSupportModel.LeaveWord v2 = new LiveSupport.LiveSupportModel.LeaveWord();
// v2.Account = v1.Account;
v2.CallerDate = v1.CallerDate;
v2.CallerName = v1.CallerName;
v2.Content = v1.Content;
v2.DomainName = v1.DomainName;
v2.Email = v1.Email;
v2.Id = v1.Id;
v2.Ip = v1.Ip;
v2.IsReplied = v1.IsReplied;
v2.IsSend = v1.IsSend;
v2.OperatorName = v1.OperatorName;
v2.Phone = v1.Phone;
v2.Senddate = v1.Senddate;
v2.Subject = v1.Subject;
return(v2);
}
else if (obj is LiveSupport.OperatorConsole.LiveChatWS.Account)
{
LiveSupport.OperatorConsole.LiveChatWS.Account v1 = obj as LiveSupport.OperatorConsole.LiveChatWS.Account;
LiveSupportModel.Account v2 = new LiveSupport.LiveSupportModel.Account();
v2.AccountId = v1.AccountId;
v2.AccountNumber = v1.AccountNumber;
v2.City = v1.City;
v2.CompanyName = v1.CompanyName;
v2.ContactName = v1.ContactName;
v2.Domain = v1.Domain;
v2.Email = v1.Email;
v2.Industry = v1.Industry;
v2.OperatorCount = v1.OperatorCount;
v2.PaymentId = v1.PaymentId;
v2.Phone = v1.Phone;
v2.Province = v1.Province;
v2.RegisterDate = v1.RegisterDate;
v2.Remark = v1.Remark;
v2.Url = v1.Url;
return(v2);
}
else if (obj is LiveSupport.OperatorConsole.LiveChatWS.PageRequest)
{
LiveSupport.OperatorConsole.LiveChatWS.PageRequest v1 = obj as LiveSupport.OperatorConsole.LiveChatWS.PageRequest;
LiveSupportModel.PageRequest v2 = new LiveSupport.LiveSupportModel.PageRequest();
v2.AccountId = v1.AccountId;
v2.Page = v1.Page;
v2.Referrer = v1.Referrer;
v2.RequestTime = v1.RequestTime;
v2.SessionId = v1.SessionId;
return(v2);
}
else if (obj is LiveSupport.OperatorConsole.LiveChatWS.QuickResponseCategory)
{
LiveSupport.OperatorConsole.LiveChatWS.QuickResponseCategory v1 = obj as LiveSupport.OperatorConsole.LiveChatWS.QuickResponseCategory;
LiveSupportModel.QuickResponseCategory v2 = new LiveSupport.LiveSupportModel.QuickResponseCategory();
v2.AccountId = v1.AccountId;
v2.Name = v1.Name;
v2.QuickId = v1.QuickId;
v2.Responses = new List <string>(v1.Responses);
return(v2);
}
else if (obj is LiveSupportModel.QuickResponseCategory)
{
LiveSupportModel.QuickResponseCategory v1 = obj as LiveSupportModel.QuickResponseCategory;
LiveSupport.OperatorConsole.LiveChatWS.QuickResponseCategory v2 = new LiveSupport.OperatorConsole.LiveChatWS.QuickResponseCategory();
v2.AccountId = v1.AccountId;
v2.Name = v1.Name;
v2.QuickId = v1.QuickId;
v2.Responses = v1.Responses.ToArray();
return(v2);
}
else if (obj is LiveSupport.OperatorConsole.LiveChatWS.Message)
{
LiveSupport.OperatorConsole.LiveChatWS.Message v1 = obj as LiveSupport.OperatorConsole.LiveChatWS.Message;
LiveSupportModel.Message v2 = new LiveSupport.LiveSupportModel.Message();
v2.ChatId = v1.ChatId;
v2.Destination = v1.Destination;
v2.MessageId = v1.MessageId;
v2.SentDate = v1.SentDate;
v2.Source = v1.Source;
v2.Text = v1.Text;
v2.Type = (LiveSupport.LiveSupportModel.MessageType)Enum.Parse(typeof(LiveSupport.LiveSupportModel.MessageType), v1.Type.ToString());
return(v2);
}
else if (obj is LiveSupport.OperatorConsole.LiveChatWS.SystemAdvertise)
{
LiveSupport.OperatorConsole.LiveChatWS.SystemAdvertise v1 = obj as LiveSupport.OperatorConsole.LiveChatWS.SystemAdvertise;
LiveSupportModel.SystemAdvertise v2 = new LiveSupport.LiveSupportModel.SystemAdvertise();
v2.AdvertiseMessage = v1.AdvertiseMessage;
v2.AdvertiseUrl = v1.AdvertiseUrl;
return(v2);
}
else
{
throw new ArgumentException("Unknow type");
}
return(null);
}
public void SendMessage(LiveSupport.LiveSupportModel.Message msg)
{
msg.Text = "Echo > " + msg.Text;
NewMessage(this, new ChatMessageEventArgs(msg));
}
//写信息
private void WriteMessage(string message, string From)
{
LiveSupport.LiveSupportModel.Message msg = new LiveSupport.LiveSupportModel.Message();
msg.ChatId = Chat.ChatId;
msg.Text = message;
msg.Source = From;
msg.SentDate = DateTime.Now;
msg.Type = MessageType.ChatMessage_OperatorToVisitor;
operatorServiceAgent.SendMessage(msg);
chatMessageViewerControl1.AddMessage(msg);
}
public static bool FromSystem(Message m)
{
return m.Type == MessageType.SystemMessage_ToBoth || m.Type == MessageType.SystemMessage_ToOperator || m.Type == MessageType.SystemMessage_ToVisitor;
}
private static void sendUploadFileCompletedMessage(string fileName, string chatId)
{
Message m = new Message();
m.ChatId = chatId;
Util util = new Util();
string httpURL = System.Configuration.ConfigurationManager.AppSettings["HomeRootUrl"] + "/upload/" + chatId + "/" + fileName.Replace("'","%27");
if (util.IsImageFile(fileName))
{
m.Text = string.Format("客服已给您发送文件 {0}<a target='_blank' href='{1}\'>点击保存</a> <br/><img height='120px' width='120px' src='{2}\' />", fileName, httpURL, httpURL);
}
else
{
m.Text = string.Format("客服已给您发送文件 {0} <a target='_blank' href='{1}'>点击保存</a>", fileName, httpURL);
}
m.Type = MessageType.SystemMessage_ToVisitor;
ChatService.SendMessage(m);
m = new LiveSupport.LiveSupportModel.Message();
m.ChatId = chatId;
m.Text = string.Format("文件 {0} 发送成功! ...", fileName);
m.Type = MessageType.SystemMessage_ToOperator;
ChatService.SendMessage(m);
}
public static bool IsChatMessage(Message m)
{
return m.Type == MessageType.ChatMessage_VistorToOperator || m.Type == MessageType.ChatMessage_OperatorToVisitor;
}
public static object Convert(object obj)
{
if (obj == null)
{
return null;
}
if (obj is LiveSupport.OperatorConsole.LiveChatWS.Visitor)
{
LiveSupport.OperatorConsole.LiveChatWS.Visitor v1 = obj as LiveSupport.OperatorConsole.LiveChatWS.Visitor;
LiveSupportModel.Visitor v2 = new LiveSupport.LiveSupportModel.Visitor();
v2.AccountId = v1.AccountId;
v2.Company = v1.Company;
v2.Email = v1.Email;
v2.IsVIP = v1.IsVIP;
v2.Name = v1.Name;
v2.Remark = v1.Remark;
v2.VisitCount = v1.VisitCount;
v2.VisitorId = v1.VisitorId;
v2.CurrentSession = Convert(v1.CurrentSession) as LiveSupportModel.VisitSession;
return v2;
}
else if (obj is LiveSupport.OperatorConsole.LiveChatWS.VisitSession)
{
LiveSupport.OperatorConsole.LiveChatWS.VisitSession v1 = obj as LiveSupport.OperatorConsole.LiveChatWS.VisitSession;
LiveSupportModel.VisitSession v2 = new LiveSupport.LiveSupportModel.VisitSession();
v2.Browser = v1.Browser;
v2.ChatingTime = v1.ChatingTime;
v2.ChatRequestTime = v1.ChatRequestTime;
v2.ChattingDuring = v1.ChattingDuring;
v2.DomainRequested = v1.DomainRequested;
v2.IP = v1.IP;
v2.LeaveTime = v1.LeaveTime;
v2.Location = v1.Location;
v2.OperatorId = v1.OperatorId;
v2.PageRequestCount = v1.PageRequestCount;
v2.PageRequested = v1.PageRequested;
v2.SessionId = v1.SessionId;
v2.Referrer = v1.Referrer;
v2.Status = (LiveSupportModel.VisitSessionStatus)Enum.Parse(typeof(LiveSupportModel.VisitSessionStatus), v1.Status.ToString());
v2.VisitingTime = v1.VisitingTime;
v2.VisitorId = v1.VisitorId;
v2.WaitingDuring = v1.WaitingDuring;
return v2;
}
else if (obj is LiveSupport.OperatorConsole.LiveChatWS.Operator)
{
LiveSupport.OperatorConsole.LiveChatWS.Operator v1 = obj as LiveSupport.OperatorConsole.LiveChatWS.Operator;
LiveSupportModel.Operator v2 = new LiveSupport.LiveSupportModel.Operator();
v2.AccountId = v1.AccountId;
v2.AVChatStatus = v1.AVChatStatus;
v2.Email = v1.Email;
v2.HeartBeatTime = v1.HeartBeatTime;
v2.IsAdmin = v1.IsAdmin;
v2.LoginName = v1.LoginName;
v2.NickName = v1.NickName;
v2.OperatorId = v1.OperatorId;
v2.OperatorSession = v1.OperatorSession;
v2.Password = v1.Password;
v2.Status = (LiveSupportModel.OperatorStatus)Enum.Parse(typeof(LiveSupportModel.OperatorStatus), v1.Status.ToString());
return v2;
}
else if (obj is LiveSupportModel.Message)
{
LiveSupportModel.Message v1 = obj as LiveSupport.LiveSupportModel.Message;
LiveSupport.OperatorConsole.LiveChatWS.Message v2 = new LiveSupport.OperatorConsole.LiveChatWS.Message();
v2.ChatId = v1.ChatId;
v2.Destination = v1.Destination;
v2.MessageId = v1.MessageId;
v2.SentDate = v1.SentDate;
v2.Source = v1.Source;
v2.Text = v1.Text;
v2.Type = (LiveSupport.OperatorConsole.LiveChatWS.MessageType)Enum.Parse(typeof(LiveSupport.OperatorConsole.LiveChatWS.MessageType), v1.Type.ToString());
return v2;
}
else if (obj is LiveSupport.OperatorConsole.LiveChatWS.Chat)
{
LiveSupport.OperatorConsole.LiveChatWS.Chat v1 = obj as LiveSupport.OperatorConsole.LiveChatWS.Chat;
LiveSupportModel.Chat v2 = new LiveSupport.LiveSupportModel.Chat();
v2.ChatId = v1.ChatId;
v2.AcceptTime = v1.AcceptTime;
v2.AccountId = v1.AccountId;
v2.CloseBy = v1.CloseBy;
v2.CloseTime = v1.CloseTime;
v2.CreateBy = v1.CreateBy;
v2.CreateTime = v1.CreateTime;
v2.IsInviteByOperator = v1.IsInviteByOperator;
v2.LastCheckTime = v1.LastCheckTime;
v2.OperatorId = v1.OperatorId;
v2.Status = (LiveSupportModel.ChatStatus)Enum.Parse(typeof(LiveSupportModel.ChatStatus), v1.Status.ToString());
v2.VisitorId = v1.VisitorId;
return v2;
}
else if (obj is LiveSupport.OperatorConsole.LiveChatWS.LeaveWord)
{
LiveSupport.OperatorConsole.LiveChatWS.LeaveWord v1 = obj as LiveSupport.OperatorConsole.LiveChatWS.LeaveWord;
LiveSupportModel.LeaveWord v2 = new LiveSupport.LiveSupportModel.LeaveWord();
// v2.Account = v1.Account;
v2.CallerDate = v1.CallerDate;
v2.CallerName = v1.CallerName;
v2.Content = v1.Content;
v2.DomainName = v1.DomainName;
v2.Email = v1.Email;
v2.Id = v1.Id;
v2.Ip = v1.Ip;
v2.IsReplied = v1.IsReplied;
v2.IsSend = v1.IsSend;
v2.OperatorName = v1.OperatorName;
v2.Phone = v1.Phone;
v2.Senddate = v1.Senddate;
v2.Subject = v1.Subject;
return v2;
}
else if (obj is LiveSupport.OperatorConsole.LiveChatWS.Account)
{
LiveSupport.OperatorConsole.LiveChatWS.Account v1 = obj as LiveSupport.OperatorConsole.LiveChatWS.Account;
LiveSupportModel.Account v2 = new LiveSupport.LiveSupportModel.Account();
v2.AccountId = v1.AccountId;
v2.AccountNumber = v1.AccountNumber;
v2.City = v1.City;
v2.CompanyName = v1.CompanyName;
v2.ContactName = v1.ContactName;
v2.Domain = v1.Domain;
v2.Email = v1.Email;
v2.Industry = v1.Industry;
v2.OperatorCount = v1.OperatorCount;
v2.PaymentId = v1.PaymentId;
v2.Phone = v1.Phone;
v2.Province = v1.Province;
v2.RegisterDate = v1.RegisterDate;
v2.Remark = v1.Remark;
v2.Url = v1.Url;
return v2;
}
else if (obj is LiveSupport.OperatorConsole.LiveChatWS.PageRequest)
{
LiveSupport.OperatorConsole.LiveChatWS.PageRequest v1 = obj as LiveSupport.OperatorConsole.LiveChatWS.PageRequest;
LiveSupportModel.PageRequest v2 = new LiveSupport.LiveSupportModel.PageRequest();
v2.AccountId = v1.AccountId;
v2.Page = v1.Page;
v2.Referrer = v1.Referrer;
v2.RequestTime = v1.RequestTime;
v2.SessionId = v1.SessionId;
return v2;
}
else if (obj is LiveSupport.OperatorConsole.LiveChatWS.QuickResponseCategory)
{
LiveSupport.OperatorConsole.LiveChatWS.QuickResponseCategory v1 = obj as LiveSupport.OperatorConsole.LiveChatWS.QuickResponseCategory;
LiveSupportModel.QuickResponseCategory v2 = new LiveSupport.LiveSupportModel.QuickResponseCategory();
v2.AccountId = v1.AccountId;
v2.Name = v1.Name;
v2.QuickId = v1.QuickId;
v2.Responses =new List<string>(v1.Responses);
return v2;
}
else if (obj is LiveSupportModel.QuickResponseCategory)
{
LiveSupportModel.QuickResponseCategory v1 = obj as LiveSupportModel.QuickResponseCategory;
LiveSupport.OperatorConsole.LiveChatWS.QuickResponseCategory v2 = new LiveSupport.OperatorConsole.LiveChatWS.QuickResponseCategory();
v2.AccountId = v1.AccountId;
v2.Name = v1.Name;
v2.QuickId = v1.QuickId;
v2.Responses = v1.Responses.ToArray();
return v2;
}
else if (obj is LiveSupport.OperatorConsole.LiveChatWS.Message)
{
LiveSupport.OperatorConsole.LiveChatWS.Message v1 = obj as LiveSupport.OperatorConsole.LiveChatWS.Message;
LiveSupportModel.Message v2 = new LiveSupport.LiveSupportModel.Message();
v2.ChatId = v1.ChatId;
v2.Destination = v1.Destination;
v2.MessageId = v1.MessageId;
v2.SentDate = v1.SentDate;
v2.Source = v1.Source;
v2.Text = v1.Text;
v2.Type = (LiveSupport.LiveSupportModel.MessageType)Enum.Parse(typeof(LiveSupport.LiveSupportModel.MessageType), v1.Type.ToString());
return v2;
}
else if (obj is LiveSupport.OperatorConsole.LiveChatWS.SystemAdvertise)
{
LiveSupport.OperatorConsole.LiveChatWS.SystemAdvertise v1 = obj as LiveSupport.OperatorConsole.LiveChatWS.SystemAdvertise;
LiveSupportModel.SystemAdvertise v2 = new LiveSupport.LiveSupportModel.SystemAdvertise();
v2.AdvertiseMessage = v1.AdvertiseMessage;
v2.AdvertiseUrl = v1.AdvertiseUrl;
return v2;
}
else
{
throw new ArgumentException("Unknow type");
}
return null;
}
public void SendMessage(Message msg)
{
ws.SendMessageAsync(Common.Convert(msg) as LiveChatWS.Message, Guid.NewGuid());
}
public static string SendMsg(string msg, string chtID)
{
if (chtID != null && msg.Length > 0)
{
// Add a new message to the discussion
string chatId = chtID;
//����һ��������Ϣʵ��
LiveSupport.LiveSupportModel.Message m = new LiveSupport.LiveSupportModel.Message();
m.ChatId = chatId;
m.Source = VName;
m.Text = HttpUtility.HtmlEncode(msg);
m.Type = MessageType.ChatMessage_VistorToOperator;
ChatService.SendMessage(m);
//OperatorWS ws = new OperatorWS();
//ws.SetTyping(chatId, false, false);
}
return "";
}
