// ////////////////////////////////////////////////////////////////////////
// PUBLIC METHODS
//
/// <summary>
/// LoadMyCurrentSupportTicketByCreatedById
/// </summary>
/// <param name="createdById">createdById</param>
/// <param name="companyId">companyId</param>
public void LoadMyCurrentSupportTicketByCreatedByIdState(int createdById, string state, int companyId)
{
DashboardMySupportTicketGateway dashboardMySupportTicketGateway = new DashboardMySupportTicketGateway(Data);
if (state != "%")
{
dashboardMySupportTicketGateway.LoadMyCurrentSupportTicketByCreatedByIdState(createdById, state, companyId);
}
else
{
dashboardMySupportTicketGateway.Table.Clear();
dashboardMySupportTicketGateway.ClearBeforeFill = false;
dashboardMySupportTicketGateway.LoadMyCurrentSupportTicketByCreatedByIdState(createdById, "New", companyId);
dashboardMySupportTicketGateway.LoadMyCurrentSupportTicketByCreatedByIdState(createdById, "In Progress", companyId);
dashboardMySupportTicketGateway.LoadMyCurrentSupportTicketByCreatedByIdState(createdById, "Completed", companyId);
dashboardMySupportTicketGateway.ClearBeforeFill = true;
}
}
/// <summary>
/// LoadMyCurrentSupportTicketByCreatedById
/// </summary>
/// <param name="createdById">createdById</param>
/// <param name="companyId">companyId</param>
public void LoadMyNewAndInProgressSupportTicketByCreated(int createdById, int companyId)
{
DashboardMySupportTicketGateway dashboardMySupportTicketGateway = new DashboardMySupportTicketGateway(Data);
dashboardMySupportTicketGateway.Table.Clear();
dashboardMySupportTicketGateway.ClearBeforeFill = false;
dashboardMySupportTicketGateway.LoadMyCurrentSupportTicketByCreatedByIdState(createdById, "New", companyId);
dashboardMySupportTicketGateway.LoadMyCurrentSupportTicketByCreatedByIdState(createdById, "In Progress", companyId);
dashboardMySupportTicketGateway.ClearBeforeFill = true;
}
// <summary>
/// LoadCurrentSupportTicket
/// </summary>
/// <param name="companyId">companyId</param>
public void LoadNewAndInProgressSupportTicket(int companyId)
{
DashboardMySupportTicketGateway dashboardMySupportTicketGateway = new DashboardMySupportTicketGateway(Data);
dashboardMySupportTicketGateway.Table.Clear();
dashboardMySupportTicketGateway.ClearBeforeFill = false;
dashboardMySupportTicketGateway.LoadCurrentSupportTicketByState("New", companyId);
dashboardMySupportTicketGateway.LoadCurrentSupportTicketByState("In Progress", companyId);
dashboardMySupportTicketGateway.ClearBeforeFill = true;
}