private void LoadData()
{
dashboardMySupportTicketTDS = new DashboardTDS();
DashboardMySupportTicket model = new DashboardMySupportTicket(dashboardMySupportTicketTDS);
DashboardMySupportTicketOnHold modelOnHold = new DashboardMySupportTicketOnHold(dashboardMySupportTicketTDS);
EmployeeGateway employeeGateway = new EmployeeGateway(new DataSet());
int companyId = Int32.Parse(hdfCompanyId.Value);
int loginId = Convert.ToInt32(Session["loginID"]);
int employeeId = employeeGateway.GetEmployeIdByLoginId(loginId);
string state = "%"; if (ddlStateMySupportTicket.SelectedValue != "(All)") state = ddlStateMySupportTicket.SelectedValue;
// ... Load support ticket
// ... ...Load for admin
if (!Convert.ToBoolean(Session["sgLFS_ITTST_SUPPORTTICKET_ADMIN"]))
{
if (state == "New & In Progress")
{
model.LoadMyNewAndInProgressSupportTicketByCreated(employeeId, companyId);
}
else
{
// ... ... Load for assigned employee
model.LoadMyCurrentSupportTicketByCreatedByIdState(employeeId, state, companyId);
}
modelOnHold.LoadMyCurrentSupportTicketOnHoldByCreatedById(employeeId, companyId);
}
else
{
if (state == "New & In Progress")
{
model.LoadNewAndInProgressSupportTicket(companyId);
}
else
{
// ... ... Loads all (current)
model.LoadCurrentSupportTicketByState(state, companyId);
}
modelOnHold.LoadCurrentSupportTicketOnHold(companyId);
}
HttpContext.Current.Session.Add("dashboardMySupportTicketTDS", dashboardMySupportTicketTDS);
Page.DataBind();
}
// ////////////////////////////////////////////////////////////////////////
// EVENTS
//
protected void Page_Load(object sender, EventArgs e)
{
// Register client scripts
this.RegisterClientScripts();
if (!IsPostBack)
{
// Security check
if (!(Convert.ToBoolean(Session["sgLFS_ITTST_SUPPORTTICKET_ADMIN"])))
{
if (!(Convert.ToBoolean(Session["sgLFS_ITTST_SUPPORTTICKET_VIEW"]) && Convert.ToBoolean(Session["sgLFS_ITTST_SUPPORTTICKET_EDIT"])))
{
Response.Redirect("./../../error_page.aspx?error=" + "You are not authorized to view this page. Contact your system administrator.");
}
}
// Validate query string
if ((string)Request.QueryString["source_page"] == null)
{
Response.Redirect("./../../error_page.aspx?error=" + "Invalid query string in wucMySupportTicket.ascx");
}
// Tag page
hdfCompanyId.Value = Session["companyID"].ToString();
// Prepare initial data
HttpContext.Current.Session.Remove("dashboardMySupportTicketDataTableDummy");
HttpContext.Current.Session.Remove("dashboardMySupportTicketOnHoldDataTableDummy");
ArrayList arrayListWidgetData = (ArrayList)HttpContext.Current.Session["mySupportTicketWidget"];
ArrayList arrayListWidgetDataOnHold = (ArrayList)HttpContext.Current.Session["mySupportTicketOnHoldWidget"];
// If coming from
// ... Out
if (Request.QueryString["source_page"] == "out")
{
int loginId = Convert.ToInt32(Session["loginID"]);
EmployeeGateway employeeGateway = new EmployeeGateway(new DataSet());
int employeeId = employeeGateway.GetEmployeIdByLoginId(loginId);
string state = "%"; if (ddlStateMySupportTicket.SelectedValue != "(All)") state = ddlStateMySupportTicket.SelectedValue;
// ... For Grid
int companyId = Int32.Parse(hdfCompanyId.Value);
dashboardMySupportTicketTDS = new DashboardTDS();
DashboardMySupportTicket model = new DashboardMySupportTicket(dashboardMySupportTicketTDS);
DashboardMySupportTicketOnHold modelOnHold = new DashboardMySupportTicketOnHold(dashboardMySupportTicketTDS);
if (HttpContext.Current.Session["mySupportTicketWidget"] != null)
{
ddlStateMySupportTicket.SelectedIndex = Convert.ToInt32(arrayListWidgetData[1].ToString());
if (ddlStateMySupportTicket.SelectedValue != "(All)") state = ddlStateMySupportTicket.SelectedValue;
}
// ... Load support ticket
// ... ...Load for admin
if (!Convert.ToBoolean(Session["sgLFS_ITTST_SUPPORTTICKET_ADMIN"]))
{
// ... Load for assigned employee
model.LoadMyCurrentSupportTicketByCreatedByIdState(employeeId, state, companyId);
modelOnHold.LoadMyCurrentSupportTicketOnHoldByCreatedById(employeeId, companyId);
}
else
{
// ... ... Loads all (current)
model.LoadCurrentSupportTicketByState(state, companyId);
modelOnHold.LoadCurrentSupportTicketOnHold(companyId);
}
// ... Store datasets
HttpContext.Current.Session.Add("dashboardMySupportTicketTDS", dashboardMySupportTicketTDS);
}
}
else
{
// Prepare initial data
HttpContext.Current.Session.Remove("dashboardMySupportTicketDataTableDummy");
HttpContext.Current.Session.Remove("dashboardMySupportTicketOnHoldDataTableDummy");
// Restore dataset
dashboardMySupportTicketTDS = (DashboardTDS)HttpContext.Current.Session["dashboardMySupportTicketTDS"];
}
}
