public async Task IssueCategory(IDialogContext context, IAwaitable <object> result)
{
List <string> category = new List <string>();
category = SQLManager.ChooseIssueCategory();
RootDialog.BotResponse = SQLManager.GetITQuestions(1);
SQLManager.GetConversationData(UserData.UserID, RootDialog.UserResponse, RootDialog.BotResponse);
//await context.PostAsync(RootDialog.BotResponse);
PromptDialog.Choice(context, this.ChooseIssue, category, RootDialog.BotResponse);
}
public async Task IssueDescription(IDialogContext context, IAwaitable <object> result)
{
var activity = await result as Activity;
string description = activity.Text;
RootDialog.UserResponse = description;
RootDialog.BotResponse = SQLManager.GetITQuestions(4);
SQLManager.GetConversationData(UserData.UserID, RootDialog.UserResponse, RootDialog.BotResponse);
PromptDialog.Choice(context, this.RaiseIssue, new List <string>()
{
"Yes", "No"
}, RootDialog.BotResponse);
//await context.PostAsync("end flow");
}
public async Task HardwareIssue(IDialogContext context, IAwaitable <string> result)
{
try
{
string optionSelected = await result;
RootDialog.UserResponse = optionSelected;
RootDialog.BotResponse = SQLManager.GetITQuestions(3);
await context.PostAsync(RootDialog.BotResponse);
SQLManager.GetConversationData(UserData.UserID, RootDialog.UserResponse, RootDialog.BotResponse);
context.Wait(IssueDescription);
}
catch (Exception e)
{
await context.PostAsync("enter a valid option");
}
}
public async Task ChooseIssue(IDialogContext context, IAwaitable <string> result)
{
try
{
string optionSelected = await result;
RootDialog.UserResponse = optionSelected;
List <string> Issues = new List <string>();
Issues = SQLManager.GetIssueName(optionSelected.ToString());
switch (optionSelected)
{
case "Software":
RootDialog.BotResponse = SQLManager.GetITQuestions(2);
SQLManager.GetConversationData(UserData.UserID, RootDialog.UserResponse, RootDialog.BotResponse);
PromptDialog.Choice(context, this.SoftwareIssue, Issues, RootDialog.BotResponse);
break;
case "Hardware":
RootDialog.BotResponse = SQLManager.GetITQuestions(3);
SQLManager.GetConversationData(UserData.UserID, RootDialog.UserResponse, RootDialog.BotResponse);
PromptDialog.Choice(context, this.HardwareIssue, Issues, RootDialog.BotResponse);
break;
}
}
catch (Exception e)
{
await context.PostAsync("enter a valid option");
}
}
public async Task RaiseIssue(IDialogContext context, IAwaitable <string> result)
{
RootDialog root = new RootDialog();
try
{
string optionSelected = await result;
RootDialog.UserResponse = optionSelected;
switch (optionSelected)
{
case "Yes":
RootDialog.BotResponse = SQLManager.GetITQuestions(5);
await context.PostAsync(RootDialog.BotResponse);
SQLManager.GetConversationData(UserData.UserID, RootDialog.UserResponse, RootDialog.BotResponse);
root.StartAsync(context);
break;
case "No":
root.StartAsync(context);
break;
}
}
catch (Exception e)
{
SQLManager.StoreExceptionData(e.GetType().ToString(), e.Message, e.StackTrace, e.Data.ToString());
// await context.PostAsync("enter a valid option");
}
}