/// <summary>
/// Add new Ticket
/// </summary>
/// <param name="ticket"></param>
/// <returns></returns>
public async Task <TicketDTO> Add(TicketDTO ticket)
{
await Task.Run((Action)(() =>
{
var newTicket = new Grievance.DAL.Ticket()
{
CreatedDate = ticket.CreatedDate,
CreatedBy = ticket.CreatedBy,
DepartmentId = ticket.DepartmentId,
TicketTypeId = ticket.TicketTypeId,
ReferenceNumber = GenerateRefNumber(ticket),
TicketPriorityId = ticket.TicketPriorityId,
TicketStatusId = 1,
TicketOwnerId = ticket.TicketOwnerId,
Description = ticket.Description,
Name = ticket.Name,
UpdatedBy = ticket.UpdatedBy,
UpdatedDate = ticket.UpdatedDate,
AssignedTo = ticket.AssignedTo,
TicketCategoryId = ticket.TicketCategoryId,
TicketIssueId = ticket.TicketIssueId
};
_ctx.Tickets.Add(newTicket);
_ctx.SaveChanges();
ticket.Id = newTicket.Id;
ticket.ReferenceNumber = newTicket.ReferenceNumber;
}));
return(ticket);
}
/// <summary>
/// Add new Ticket
/// </summary>
/// <param name="ticket"></param>
/// <returns></returns>
public async Task <TicketDTO> Add(TicketDTO ticket)
{
await Task.Run((Action)(() =>
{
//var ticketOwnerID = _ctx.AspNetUsers.FirstOrDefault(x => x.IDNumber == idNumber).Id;
var newTicket = new Grievance.DAL.Ticket()
{
CreatedDate = DateTime.Now,
CreatedBy = ticket.CreatedBy,
DepartmentId = ticket.DepartmentId,
TicketTypeId = ticket.TicketTypeId,
ReferenceNumber = GenerateRefNumber(ticket),
TicketPriorityId = ticket.TicketPriorityId,
TicketStatusId = 1,
TicketOwnerId = ticket.TicketOwnerId,
Description = ticket.Description,
Name = ticket.Name,
UpdatedBy = ticket.UpdatedBy,
UpdatedDate = DateTime.Now,
AssignedTo = ticket.AssignedTo,// "0d64e363-89b0-4de2-8bb5-81994efc53c7",
TicketCategoryId = ticket.TicketCategoryId,
TicketIssueId = ticket.TicketIssueId
};
_ctx.Tickets.Add(newTicket);
_ctx.SaveChanges();
ticket.Id = newTicket.Id;
ticket.ReferenceNumber = newTicket.ReferenceNumber;
}));
return(ticket);
}
