private async Task <CaseDetails> GetCaseDetailsAsync()
{
CaseDetails caseDetails = new CaseDetails();
HttpClient cxmClient = new HttpClient();
cxmClient.BaseAddress = new Uri(cxmEndPoint);
String requestParameters = "key=" + cxmAPIKey;
HttpRequestMessage request = new HttpRequestMessage(HttpMethod.Get, "/api/service-api/" + cxmAPIName + "/case/" + caseReference + "?" + requestParameters);
try
{
HttpResponseMessage response = cxmClient.SendAsync(request).Result;
if (response.IsSuccessStatusCode)
{
HttpContent responseContent = response.Content;
String responseString = responseContent.ReadAsStringAsync().Result;
JObject caseSearch = JObject.Parse(responseString);
caseDetails.customerContact = (String)caseSearch.SelectToken("values.enquiry_details");
try
{
caseDetails.bundle = (String)caseSearch.SelectToken("values.merge_into_pdf");
}
catch (Exception) { }
String temp = (String)caseSearch.SelectToken("values.unitary");
try
{
if (((String)caseSearch.SelectToken("values.unitary")).ToLower().Equals("true"))
{
caseDetails.unitary = true;
}
else
{
caseDetails.unitary = false;
}
}
catch (Exception) { }
}
else
{
await SendFailureAsync("Getting case details for " + caseReference, response.StatusCode.ToString());
Console.WriteLine("ERROR : GetStaffResponseAsync : " + request.ToString());
Console.WriteLine("ERROR : GetStaffResponseAsync : " + response.StatusCode.ToString());
}
}
catch (Exception error)
{
await SendFailureAsync("Getting case details for " + caseReference, error.Message);
Console.WriteLine("ERROR : GetStaffResponseAsync : " + error.StackTrace);
}
return(caseDetails);
}
public async Task FunctionHandler(object input, ILambdaContext context)
{
if (await GetSecrets())
{
try
{
if (!Int32.TryParse(secrets.minResponseConfidenceLevel, out minConfidenceLevel))
{
await SendFailureAsync("minConfidenceLevel not numeric : " + secrets.minResponseConfidenceLevel, "Secrets Error");
Console.WriteLine("ERROR : minConfidenceLevel not numeric : " + secrets.minResponseConfidenceLevel);
continueProcessing = false;
}
}
catch (Exception error)
{
await SendFailureAsync("minConfidenceLevel Parse Error : " + secrets.minResponseConfidenceLevel, error.Message);
Console.WriteLine("ERROR : minConfidenceLevel Parse Error : " + secrets.minResponseConfidenceLevel + " : " + error.Message);
continueProcessing = false;
}
try
{
if (!Int32.TryParse(secrets.minAutoResponseLevel, out minAutoRespondLevel))
{
await SendFailureAsync("minAutoRespondLevel not numeric : " + secrets.minAutoResponseLevel, "Lambda Parameter Error");
Console.WriteLine("ERROR : minAutoRespondLevel not numeric : " + secrets.minAutoResponseLevel);
continueProcessing = false;
}
}
catch (Exception error)
{
await SendFailureAsync("minAutoRespondLevel Parse Error : " + secrets.minAutoResponseLevel, error.Message);
Console.WriteLine("ERROR : minAutoRespondLevel Parse Error : " + secrets.minAutoResponseLevel + " : " + error.Message);
continueProcessing = false;
}
if (String.IsNullOrEmpty(secrets.nbcQNAurl))
{
await SendFailureAsync("qnaURL parameter not set", "Secrets Parameter Error");
Console.WriteLine("ERROR : qnaURL parameter not set");
continueProcessing = false;
}
else
{
qnaURL = secrets.nbcQNAurl;
}
if (String.IsNullOrEmpty(secrets.nbcQNAauth))
{
await SendFailureAsync("qnaAuthorization parameter not set", "Secrets Parameter Error");
Console.WriteLine("ERROR : qnaAuthorization parameter not set");
continueProcessing = false;
}
else
{
qnaAuthorization = secrets.nbcQNAauth;
}
if (continueProcessing)
{
JObject o = JObject.Parse(input.ToString());
caseReference = (string)o.SelectToken("CaseReference");
Console.WriteLine(caseReference + " : Started");
taskToken = (string)o.SelectToken("TaskToken");
try
{
if (context.InvokedFunctionArn.ToLower().Contains("prod"))
{
Console.WriteLine(caseReference + " : Prod version");
liveInstance = true;
}
}
catch (Exception)
{
}
if (liveInstance)
{
if (caseReference.ToLower().Contains("ema"))
{
tableName = secrets.wncEMACasesLive;
cxmEndPoint = secrets.cxmEndPointLive;
cxmAPIKey = secrets.cxmAPIKeyLive;
cxmAPIName = secrets.cxmAPINameWest;
}
if (caseReference.ToLower().Contains("emn"))
{
west = false;
tableName = secrets.nncEMNCasesLive;
cxmEndPoint = secrets.cxmEndPointLiveNorth;
cxmAPIKey = secrets.cxmAPIKeyLiveNorth;
cxmAPIName = secrets.cxmAPINameNorth;
}
caseDetails = await GetCaseDetailsAsync();
if (west)
{
if (await GetProposedResponse() && await UpdateCaseDetailsAsync() && await TransitionCaseAsync())
{
await SendSuccessAsync();
}
}
else
{
await TransitionCaseAsync();
await SendSuccessAsync();
}
}
else
{
if (caseReference.ToLower().Contains("ema"))
{
tableName = secrets.wncEMACasesTest;
cxmEndPoint = secrets.cxmEndPointTest;
cxmAPIKey = secrets.cxmAPIKeyTest;
cxmAPIName = secrets.cxmAPINameWest;
}
if (caseReference.ToLower().Contains("emn"))
{
west = false;
tableName = secrets.nncEMNCasesTest;
cxmEndPoint = secrets.cxmEndPointTestNorth;
cxmAPIKey = secrets.cxmAPIKeyTestNorth;
cxmAPIName = secrets.cxmAPINameNorth;
}
caseDetails = await GetCaseDetailsAsync();
if (west)
{
if (await GetProposedResponse() && await UpdateCaseDetailsAsync() && await TransitionCaseAsync())
{
await SendSuccessAsync();
}
}
else
{
await TransitionCaseAsync();
await SendSuccessAsync();
}
}
}
}
}
