private async Task OnRecordCompleted(RecordOutcomeEvent recordOutcomeEvent)
{
List <ActionBase> actions = new List <ActionBase>();
// Convert the audio to text
string spokenText = string.Empty;
if (recordOutcomeEvent.RecordOutcome.Outcome == Outcome.Success)
{
var record = await recordOutcomeEvent.RecordedContent;
spokenText = await this.GetTextFromAudioAsync(record);
var intentRecieved = await MicrosoftCognitiveSpeechService.SendToLUISViaAPI(spokenText);
Intent luisIntent = JsonConvert.DeserializeObject <Intent>(intentRecieved);
var rootIntent = rootIntentActiveState.Values.All(a => a == false) ? RootIntentFinder(luisIntent) : rootIntentActiveState.Where(a => a.Value == true).FirstOrDefault().Key;
var callState = this.callStateMap[recordOutcomeEvent.ConversationResult.Id];
if (!luisIntent.topScoringIntent.intent.Equals("Exit", StringComparison.InvariantCultureIgnoreCase) || rootIntentActiveState.Values.Contains(true))
{
if (callerId == null)
{
int idTemp = ExtractNumbers(spokenText);
var userRecognised = BotStubs.AuthenticateUser(idTemp);
if (string.IsNullOrEmpty(userRecognised))
{
SetupRecording(recordOutcomeEvent.ResultingWorkflow, "User id not recognised please retry.");
}
else
{
callerId = idTemp;
//Check whether any registration is there against the user
var userRegistrationDate = BotStubs.GetUserRegistrationDate(callerId);
//if there is any registration available then give option to reschedule , cancel
if (userRegistrationDate == null)
{
SetupRecording(recordOutcomeEvent.ResultingWorkflow, String.Format("Welcome {0}, You have no appointments booked as of now.", userRecognised));
}
else
{
SetupRecording(recordOutcomeEvent.ResultingWorkflow, String.Format("Welcome {0}, You have appointments booked on {1} " +
" Do you want to reschedule or cancel it.", userRecognised, userRegistrationDate.Value.ToString()));
}
}
}
else
{
if (rootIntentActiveState.Values.All(a => a == false) && !rootIntentActiveState[rootIntent])
{
HandleRootIntent(rootIntent, recordOutcomeEvent.ResultingWorkflow);
}
else
{
switch (rootIntent)
{
case RootIntent.REGISTER:
if (rootIntentActiveState[RootIntent.REGISTER])
{
var dates = BotStubs.GetDates();
String DateAcceptance = String.Format("Following dates are available for registration" +
"First. {0} Second. {0} Third. {0}, Please choose the number", dates[0].ToString(), dates[1].ToString()
, dates[3].ToString());
SetupRecording(recordOutcomeEvent.ResultingWorkflow, DateAcceptance);
int dateChoiceIndex = spokenText.ToLower().Contains("first") ? 0 : spokenText.ToLower().Contains("second") ? 1 : spokenText.ToLower().Contains("third") ? 2 : -1;
if (dateChoiceIndex >= 0)
{
var selectedDate = dates[dateChoiceIndex];
var registrationId = BotStubs.Register(callerId.Value, selectedDate);
await this.SendSTTResultToUser(String.Format("Registration Booked successfully on {0}," +
" Registration Id is {1}", selectedDate, registrationId), callState.Participants);
rootIntentActiveState[RootIntent.REGISTER] = false;
recordOutcomeEvent.ResultingWorkflow.Actions = new List <ActionBase>
{
GetPromptForText(String.Format("Registration Booked successfully on {0}," +
" Registration Id is {1}. Thank you for using the service.", selectedDate, registrationId)),
new Hangup {
OperationId = Guid.NewGuid().ToString()
}
};
callerId = null;
recordOutcomeEvent.ResultingWorkflow.Links = null;
this.callStateMap.Remove(recordOutcomeEvent.ConversationResult.Id);
}
}
break;
case RootIntent.RESCHEDULE:
if (rootIntentActiveState[RootIntent.RESCHEDULE])
{
var dates = BotStubs.GetDates();
String DateAcceptance = String.Format("Following dates are available for reschedule" +
"First. {0} Second. {0} Third. {0}, Please choose the number", dates[0].ToString(), dates[1].ToString()
, dates[3].ToString());
SetupRecording(recordOutcomeEvent.ResultingWorkflow, DateAcceptance);
int dateChoiceIndex = spokenText.ToLower().Contains("first") ? 0 : spokenText.ToLower().Contains("second") ? 1 : spokenText.ToLower().Contains("third") ? 2 : -1;
if (dateChoiceIndex >= 0)
{
var selectedDate = dates[dateChoiceIndex];
var registrationId = BotStubs.Register(callerId.Value, selectedDate);
await this.SendSTTResultToUser(String.Format("Registration Rescheduled successfully on {0}," +
" Registration Id is {1}", selectedDate, registrationId), callState.Participants);
rootIntentActiveState[RootIntent.RESCHEDULE] = false;
recordOutcomeEvent.ResultingWorkflow.Actions = new List <ActionBase>
{
GetPromptForText(String.Format("Registration rescheduled successfully on {0}," +
" Registration Id is {1}. Thank you for using the service.", selectedDate, registrationId)),
new Hangup {
OperationId = Guid.NewGuid().ToString()
}
};
callerId = null;
recordOutcomeEvent.ResultingWorkflow.Links = null;
this.callStateMap.Remove(recordOutcomeEvent.ConversationResult.Id);
}
}
break;
case RootIntent.CANCEL:
if (rootIntentActiveState[RootIntent.CANCEL])
{
rootIntentActiveState[RootIntent.CANCEL] = false;
if (BotStubs.CancelRegistration(callerId.Value))
{
var cancelStatus = BotStubs.CancelRegistration(callerId.Value);
if (cancelStatus)
{
recordOutcomeEvent.ResultingWorkflow.Actions = new List <ActionBase>
{
GetPromptForText("Registration cancelled successfully. Thank you for using the service."),
new Hangup {
OperationId = Guid.NewGuid().ToString()
}
};
callerId = null;
recordOutcomeEvent.ResultingWorkflow.Links = null;
this.callStateMap.Remove(recordOutcomeEvent.ConversationResult.Id);
}
}
else
{
SetupRecording(recordOutcomeEvent.ResultingWorkflow, "Please retry, cancelation failed");
}
}
break;
case RootIntent.LOOK_UP:
return;
}
}
}
}
else if (luisIntent.topScoringIntent.intent.Equals("Exit", StringComparison.InvariantCultureIgnoreCase) && luisIntent.topScoringIntent.score > 0.50)
{
//recordOutcomeEvent.ResultingWorkflow.Actions = new List<ActionBase>
//{
// GetPromptForText("Thanks for using emergency bot"),
// new Hangup { OperationId = Guid.NewGuid().ToString() }
//};
//callerId = null;
//recordOutcomeEvent.ResultingWorkflow.Links = null;
//this.callStateMap.Remove(recordOutcomeEvent.ConversationResult.Id);
HangUpCall(recordOutcomeEvent, "Thanks for using emergency bot");
}
}
else
{
recordOutcomeEvent.ResultingWorkflow.Actions = actions;
SetupRecording(recordOutcomeEvent.ResultingWorkflow, "Recording failed please retry.");
}
}
/// <summary>
/// POST: api/Messages
/// Receive a message from a user and reply to it
/// </summary>
public async Task <HttpResponseMessage> Post([FromBody] Activity activity)
{
StringBuilder messageLog = new StringBuilder();
if (activity.Type == ActivityTypes.Message)
{
System.Diagnostics.Trace.TraceInformation(JsonConvert.SerializeObject(activity));
ConnectorClient connector = new ConnectorClient(new Uri(activity.ServiceUrl));
//await DisplayMessage(connector, activity, $"this is what i have got Content:{activity.Attachments[0].Content}\n ContentType:{activity.Attachments[0].ContentType}\n ContentUrl:{activity.Attachments[0].ContentUrl}\n Name:{activity.Attachments[0].Name}\n Properties:{activity.Attachments[0].Properties}" );
IncomingVoiceMessage voice = null;
try
{
voice = new IncomingVoiceMessage(activity);
}
catch
{
//message = "Send me a voice message instead!"; // no voice file found
await DisplayMessage(connector, activity, "No voice file found");
}
try
{
if (voice.ContentType != null)
{
await DisplayMessage(connector, activity, "I have received a file \n\n Content Type: " + voice.ContentType + "\n\n Name: " + voice.FileName);
//Download original voice message
MicrosoftCognitiveSpeechService service = new MicrosoftCognitiveSpeechService();
var stream = await service.GetAudioStream(connector, activity, voice);
var wavStream = await voice.SaveFile(stream, messageLog);
if (wavStream.Length > 0)
{
await DisplayMessage(connector, activity, "reading contents of the wave file");
var text = await service.GetTextFromAudioAsync(wavStream, messageLog);
await DisplayMessage(connector, activity, "Done length of text is: " + text.Length);
if (text.Length > 0)
{
Activity reply = activity.CreateReply($"Did you say: {text}?");
await connector.Conversations.ReplyToActivityAsync(reply);
}
else
{
await DisplayMessage(connector, activity, "Failed if");
Activity reply = activity.CreateReply($"Sorry.. couldn't undertsand your intent! Please try again..");
await connector.Conversations.ReplyToActivityAsync(reply);
}
}
else
{
await DisplayMessage(connector, activity, "Empty if");
Activity reply = activity.CreateReply($"wavStream is empty");
await connector.Conversations.ReplyToActivityAsync(reply);
}
}
else
{
// calculate something for us to return
int length = (activity.Text ?? string.Empty).Length;
// return our reply to the user
Activity reply = activity.CreateReply($"You sent {activity.Text} which was {length} characters. You can also send me a .wav file and I will tell you it says ;)");
await connector.Conversations.ReplyToActivityAsync(reply);
}
}
catch (Exception ex)
{
//var innerMessage = (ex.InnerException != null) ? ex.InnerException.ToString() : string.Empty;
//var stacktrace = (ex.StackTrace != null) ? ex.StackTrace.ToString() : string.Empty;
//await DisplayMessage(connector, activity, "Caught Exception: " + ex.Message.Trim().Trim('.')+" \n\n MessageTrace: "+ messageLog.ToString());
await DisplayMessage(connector, activity, "Caught Exception: " + ex.Message);
await DisplayMessage(connector, activity, "MessageLength: " + messageLog.Length);
await DisplayMessage(connector, activity, "MessageTrace: " + messageLog.ToString());
}
/* if (audioAttachment != null)
* {
* try
* {
* MicrosoftCognitiveSpeechService service = new MicrosoftCognitiveSpeechService();
* await DisplayMessage(connector, activity, "Analysing your voice request..");
* var stream = await service.GetAudioStream(connector,activity, audioAttachment);
* await DisplayMessage(connector, activity, "I'm still working on it...");
* await DisplayMessage(connector, activity, "I'm still working on it..." +(stream == null));
* var text = await service.GetTextFromAudioAsync(stream);
* if (text.Length > 0)
* {
* Activity reply = activity.CreateReply($"Did you say: {text}?");
* await connector.Conversations.ReplyToActivityAsync(reply);
* }
* else
* {
* Activity reply = activity.CreateReply($"Sorry.. couldn't undertsand your intent! Please try again..");
* await connector.Conversations.ReplyToActivityAsync(reply);
* }
* }
* catch (Exception ex)
* {
* Activity reply = activity.CreateReply($"Exception found {ex.Message}");
* await connector.Conversations.ReplyToActivityAsync(reply);
* }
* }*/
}
else
{
this.HandleSystemMessage(activity);
}
var response = Request.CreateResponse(HttpStatusCode.OK);
return(response);
}