public void ProcessAlert_EmailProcessingFailure(string dateReceived, string errorMessage)
{
using (var _uow = ObjectFactory.GetInstance<IUnitOfWork>())
{
IncidentDO incidentDO = new IncidentDO();
incidentDO.PrimaryCategory = "Email";
incidentDO.SecondaryCategory = "Failure";
incidentDO.Priority = 5;
incidentDO.Activity = "Intake";
incidentDO.Data = errorMessage;
incidentDO.ObjectId = null;
_uow.IncidentRepository.Add(incidentDO);
_uow.SaveChanges();
}
}
private void AlertManagerOnAlertResponseReceived(int bookingRequestId, string userID, string customerID)
{
using (var _uow = ObjectFactory.GetInstance<IUnitOfWork>())
{
IncidentDO incidentDO = new IncidentDO();
incidentDO.PrimaryCategory = "BookingRequest";
incidentDO.SecondaryCategory = "Response Received";
incidentDO.CustomerId = customerID;
incidentDO.BookerId = userID;
incidentDO.ObjectId = bookingRequestId.ToString();
incidentDO.Activity = "Response Recieved";
_uow.IncidentRepository.Add(incidentDO);
_uow.SaveChanges();
}
}
//Save unhandle exception to incident table
private void SaveUnhandledException(ExceptionContext filterContext)
{
using (var _uow = ObjectFactory.GetInstance<IUnitOfWork>())
{
IncidentDO incidentDO = new IncidentDO();
incidentDO.PrimaryCategory = "Error";
if (filterContext.Exception.Message.Contains("Validation failed"))
incidentDO.SecondaryCategory = "ValidationException";
else
incidentDO.SecondaryCategory = "ApplicationException";
incidentDO.Data = filterContext.Exception.Message;
_uow.IncidentRepository.Add(incidentDO);
_uow.SaveChanges();
}
}
public void ProcessBRTimeout(int bookingRequestId, string bookerId)
{
using (var uow = ObjectFactory.GetInstance<IUnitOfWork>())
{
BookingRequestDO bookingRequestDO = uow.BookingRequestRepository.GetByKey(bookingRequestId);
IncidentDO incidentDO = new IncidentDO();
incidentDO.PrimaryCategory = "BookingRequest";
incidentDO.SecondaryCategory = null;
incidentDO.Activity = "Timeout";
incidentDO.ObjectId = bookingRequestId.ToString();
incidentDO.CustomerId = bookingRequestDO.CustomerID;
incidentDO.BookerId = bookingRequestDO.BookerID;
uow.IncidentRepository.Add(incidentDO);
uow.SaveChanges();
}
}
private void ProcessAttendeeUnresponsivenessThresholdReached(int expectedResponseId)
{
using (var uow = ObjectFactory.GetInstance<IUnitOfWork>())
{
var expectedResponseDO = uow.ExpectedResponseRepository.GetByKey(expectedResponseId);
if (expectedResponseDO == null)
throw new EntityNotFoundException<ExpectedResponseDO>(expectedResponseId);
IncidentDO incidentDO = new IncidentDO();
incidentDO.PrimaryCategory = "Negotiation";
incidentDO.SecondaryCategory = "ClarificationRequest";
incidentDO.CustomerId = expectedResponseDO.UserID;
incidentDO.ObjectId = expectedResponseId.ToString();
incidentDO.Activity = "UnresponsiveAttendee";
uow.IncidentRepository.Add(incidentDO);
uow.SaveChanges();
}
}
private void ProcessEmailSendFailure(int emailId, string message)
{
using (var uow = ObjectFactory.GetInstance<IUnitOfWork>())
{
IncidentDO incidentDO = new IncidentDO();
incidentDO.PrimaryCategory = "Email";
incidentDO.SecondaryCategory = "Failure";
incidentDO.Activity = "Send";
incidentDO.ObjectId = emailId.ToString();
incidentDO.Data = message;
uow.IncidentRepository.Add(incidentDO);
uow.SaveChanges();
}
Email _email = ObjectFactory.GetInstance<Email>();
_email.SendAlertEmail("Alert! Kwasant Error Reported: EmailSendFailure",
string.Format(
"EmailID: {0}\r\n" +
"Message: {1}",
emailId, message));
}
public void ReportUserRegistrationError(Exception ex)
{
using (var uow = ObjectFactory.GetInstance<IUnitOfWork>())
{
IncidentDO incidentDO = new IncidentDO();
incidentDO.PrimaryCategory = "User";
incidentDO.SecondaryCategory = "Error";
incidentDO.Activity = "Registration";
incidentDO.Data = ex.Message;
uow.IncidentRepository.Add(incidentDO);
uow.SaveChanges();
string logData = string.Format("{0} {1} {2}:" + " ObjectId: {3} CustomerId: {4}",
incidentDO.PrimaryCategory,
incidentDO.SecondaryCategory,
incidentDO.Activity,
incidentDO.ObjectId,
incidentDO.CustomerId);
Logger.GetLogger().Info(logData);
}
}
public void BookingRequestMerged(int originalBRId, int targetBRId)
{
using (var uow = ObjectFactory.GetInstance<IUnitOfWork>())
{
IncidentDO incidentDO = new IncidentDO();
incidentDO.PrimaryCategory = "BookingRequest";
incidentDO.SecondaryCategory = "BookerAction";
incidentDO.Activity = "MergedBRs";
incidentDO.ObjectId = originalBRId.ToString();
string logData = string.Format("{0} {1} {2}: ",
incidentDO.PrimaryCategory,
incidentDO.SecondaryCategory,
incidentDO.Activity);
incidentDO.Data = logData + incidentDO.ObjectId;
uow.IncidentRepository.Add(incidentDO);
Logger.GetLogger().Info(incidentDO.Data);
uow.SaveChanges();
incidentDO.ObjectId = targetBRId.ToString();
incidentDO.Data = logData + incidentDO.ObjectId;
uow.IncidentRepository.Add(incidentDO);
Logger.GetLogger().Info(incidentDO.Data);
uow.SaveChanges();
}
}
private void ProcessBRMarkedProcessed(int bookingRequestId, string bookerId)
{
using (var uow = ObjectFactory.GetInstance<IUnitOfWork>())
{
var bookingRequestDO = uow.BookingRequestRepository.GetByKey(bookingRequestId);
if (bookingRequestDO == null)
throw new ArgumentException(string.Format("Cannot find a Booking Request by given id:{0}", bookingRequestId), "bookingRequestId");
IncidentDO curAction = new IncidentDO()
{
PrimaryCategory = "BookingRequest",
SecondaryCategory = "BookerAction",
Activity = "MarkedAsProcessed",
CustomerId = bookingRequestDO.CustomerID,
ObjectId = bookingRequestId.ToString(),
BookerId = bookerId,
};
// var br = ObjectFactory.GetInstance<BookingRequest>();
// int getMinutinQueue = br.GetTimeInQueue(uow, bookingRequestDO.Id.ToString());
// curAction.Data = string.Format("Time To Process: {0}", getMinutinQueue);
uow.IncidentRepository.Add(curAction);
uow.SaveChanges();
}
}
public void ProcessBRCheckedOut(int bookingRequestId, string bookerId)
{
//BookingRequest _br = new BookingRequest();
using (var uow = ObjectFactory.GetInstance<IUnitOfWork>())
{
var bookingRequestDO = uow.BookingRequestRepository.GetByKey(bookingRequestId);
if (bookingRequestDO == null)
throw new ArgumentException(string.Format("Cannot find a Booking Request by given id:{0}", bookingRequestId), "bookingRequestId");
string status = bookingRequestDO.BookingRequestStateTemplate.Name;
IncidentDO curAction = new IncidentDO()
{
PrimaryCategory = "BookingRequest",
SecondaryCategory = null,
Activity = "Checkout",
CustomerId = bookingRequestDO.Customer.Id,
ObjectId = bookingRequestId.ToString(),
BookerId = bookerId,
};
// int getMinutinQueue = _br.GetTimeInQueue(uow, bookingRequestDO.Id.ToString());
//curAction.Data = string.Format("Time To Process: {0}", getMinutinQueue);
//uow.IncidentRepository.Add(curAction);
uow.SaveChanges();
}
}
public void ProcessSubmittedNote(int bookingRequestId, string note)
{
if (String.IsNullOrEmpty(note))
throw new ArgumentException("Empty note.", "note");
using (var uow = ObjectFactory.GetInstance<IUnitOfWork>())
{
var curBookingRequest = uow.BookingRequestRepository.GetByKey(bookingRequestId);
if (curBookingRequest == null)
throw new EntityNotFoundException<BookingRequestDO>(bookingRequestId);
var incidentDO = new IncidentDO
{
PrimaryCategory = "BookingRequest",
SecondaryCategory = "Note",
Activity = "Created",
BookerId = curBookingRequest.BookerID,
ObjectId = bookingRequestId.ToString(),
Data = note
};
uow.IncidentRepository.Add(incidentDO);
uow.SaveChanges();
}
}
private void ProcessErrorSyncingCalendar(IRemoteCalendarAuthDataDO authData, IRemoteCalendarLinkDO calendarLink = null)
{
using (var uow = ObjectFactory.GetInstance<IUnitOfWork>())
{
IncidentDO incidentDO = new IncidentDO();
incidentDO.PrimaryCategory = "Calendar";
incidentDO.SecondaryCategory = "Failure";
incidentDO.Activity = "Synchronization";
incidentDO.ObjectId = authData.Id.ToString();
incidentDO.CustomerId = authData.UserID;
if (calendarLink != null)
{
incidentDO.Data = string.Format("Link #{0}: {1}", calendarLink.Id, calendarLink.LastSynchronizationResult);
}
uow.IncidentRepository.Add(incidentDO);
uow.SaveChanges();
}
var emailBodyBuilder = new StringBuilder();
emailBodyBuilder.AppendFormat("CalendarSync failure for calendar auth data #{0} ({1}):\r\n", authData.Id,
authData.Provider.Name);
emailBodyBuilder.AppendFormat("Customer id: {0}\r\n", authData.UserID);
if (calendarLink != null)
{
emailBodyBuilder.AppendFormat("Calendar link id: {0}\r\n", calendarLink.Id);
emailBodyBuilder.AppendFormat("Local calendar id: {0}\r\n", calendarLink.LocalCalendarID);
emailBodyBuilder.AppendFormat("Remote calendar url: {0}\r\n", calendarLink.RemoteCalendarHref);
emailBodyBuilder.AppendFormat("{0}\r\n", calendarLink.LastSynchronizationResult);
}
Email email = ObjectFactory.GetInstance<Email>();
email.SendAlertEmail("CalendarSync failure", emailBodyBuilder.ToString());
}
private void AlertManagerOnAlertConversationMatched(int emailID, string subject, int bookingRequestID)
{
const string logMessageFormat = "Inbound Email ID {0} with subject '{1}' was matched to BR ID {2}";
var logMessage = String.Format(logMessageFormat, emailID, subject, bookingRequestID);
using (var uow = ObjectFactory.GetInstance<IUnitOfWork>())
{
var incidentDO = new IncidentDO
{
ObjectId = emailID.ToString(),
PrimaryCategory = "BookingRequest",
SecondaryCategory = "Conversation",
Data = logMessage
};
uow.IncidentRepository.Add(incidentDO);
uow.SaveChanges();
}
Logger.GetLogger().Info(logMessage);
}
