protected void lnkBtnLogout_Click(object sender, EventArgs e)
{
try
{
CentralDBMainBL objCentralDBBL = new CentralDBMainBL();
objCentralDBBL.Perform_LogOut(Convert.ToInt32(Session[Constants.USER_ID]), System.DateTime.Now, Convert.ToInt32(Session[Constants.USERLOG_ID]), 2);
Session.Abandon();
Response.Redirect("Login.aspx");
}
catch (Exception ex)
{
}
}
protected void btnSave_Click(object sender, EventArgs e)
{
try
{
int CarID = Convert.ToInt32(Session["CustViewCarID"].ToString());
int UID = Convert.ToInt32(Session[Constants.USER_ID].ToString());
int CallType = Convert.ToInt32(ddlCallType.SelectedItem.Value);
int CallReason = Convert.ToInt32(ddlCallReason.SelectedItem.Value);
int CallResolution = Convert.ToInt32(ddlCallResolution.SelectedItem.Value);
string SpokeWith = txtSpokenWith.Text;
string Notes = txtTicketNotes.Text.Trim();
if (txtTicketNotes.Text.Trim() != "")
{
String UpdatedBy = Session[Constants.NAME].ToString();
string InternalNotesNew = txtTicketNotes.Text.Trim();
string UpdateByWithDate = System.DateTime.Now.ToUniversalTime().AddHours(-4).ToString() + "-" + UpdatedBy + "<br>";
InternalNotesNew = UpdateByWithDate + InternalNotesNew.Trim() + "<br>" + "-------------------------------------------------";
//Notes = InternalNotesNew;
DataSet dsNewIntNotes = objdropdownBL.USP_UpdateCustomerInternalNotes(CarID, InternalNotesNew, UID);
Session.Timeout = 180;
}
else
{
Notes = txtTicketNotes.Text;
}
if (TicketConfirm.Value == "false")
{
bool bnew = objdropdownBL.USP_SmartzSaveCSDetails(CarID, UID, CallType, CallReason, Notes, CallResolution, SpokeWith);
}
else
{
int TicketType = Convert.ToInt32(ddlTicketType.SelectedItem.Value);
int Priority = Convert.ToInt32(ddlTicketPriority.SelectedItem.Value);
int CallBackID = Convert.ToInt32(ddlCallBack.SelectedItem.Value);
string TicketDescription = txtTicketDescription.Text;
if (txtTicketDescription.Text.Trim() != "")
{
String UpdatedBy = Session[Constants.NAME].ToString();
string InternalNotesNew = txtTicketDescription.Text.Trim();
string UpdateByWithDate = System.DateTime.Now.ToUniversalTime().AddHours(-4).ToString() + "-" + UpdatedBy + "<br>";
InternalNotesNew = UpdateByWithDate + InternalNotesNew.Trim() + "<br>" + "-------------------------------------------------";
// Notes = InternalNotesNew;
DataSet dsNewIntNotes = objdropdownBL.USP_UpdateCustomerInternalNotes(CarID, InternalNotesNew, UID);
Session.Timeout = 180;
}
bool bnew = objdropdownBL.USP_SmartzSaveCSandTicketDetails(CarID, UID, CallType, CallReason, Notes, TicketType, Priority, CallBackID, TicketDescription, CallResolution, SpokeWith);
}
if (Session["Click"] == "1")
{
Response.Redirect("index.aspx");
}
if (Session["Click"] == "2")
{
CentralDBMainBL objCentralDBBL = new CentralDBMainBL();
objCentralDBBL.Perform_LogOut(Convert.ToInt32(Session[Constants.USER_ID]), System.DateTime.Now, Convert.ToInt32(Session[Constants.USERLOG_ID]), 2);
Session.Abandon();
Response.Redirect("Login.aspx");
}
if (Session["Click"] == "3")
{
Response.Redirect("CarDetailsView.aspx");
}
if (Session["Click"] == "4")
{
Response.Redirect("Index.aspx");
}
if (Session["Click"] == "6")
{
Response.Redirect("SearchNew.aspx");
}
}
catch (Exception ex)
{
throw ex;
}
}
protected void btnJustChecking_Click(object sender, EventArgs e)
{
try
{
if (Session["Click"] == "1")
{
Response.Redirect("index.aspx");
}
if (Session["Click"] == "2")
{
CentralDBMainBL objCentralDBBL = new CentralDBMainBL();
objCentralDBBL.Perform_LogOut(Convert.ToInt32(Session[Constants.USER_ID]), System.DateTime.Now, Convert.ToInt32(Session[Constants.USERLOG_ID]), 2);
Session.Abandon();
Response.Redirect("Login.aspx");
}
if (Session["Click"] == "3")
{
Response.Redirect("CarDetailsView.aspx");
}
if (Session["Click"] == "4")
{
Response.Redirect("Index.aspx");
}
if (Session["Click"] == "6")
{
Response.Redirect("SearchNew.aspx");
}
//Response.Redirect("SearchNew.aspx");
}
catch (Exception ex)
{
throw ex;
}
}
protected void btnJustChecking_Click(object sender, EventArgs e)
{
try
{
if (Session["Click"] == "1")
{
Response.Redirect("index.aspx");
}
if (Session["Click"] == "2")
{
CentralDBMainBL objCentralDBBL = new CentralDBMainBL();
objCentralDBBL.Perform_LogOut(Convert.ToInt32(Session[Constants.USER_ID]), System.DateTime.Now, Convert.ToInt32(Session[Constants.USERLOG_ID]), 2);
Session.Abandon();
Response.Redirect("Login.aspx");
}
if (Session["Click"] == "4")
{
Response.Redirect("Index.aspx");
}
if (Session["Click"] == "5")
{
if (Session["RedirectFrom"].ToString() == "1")
{
Response.Redirect("SearchNew.aspx");
}
if (Session["RedirectFrom"].ToString() == "2")
{
Response.Redirect("WelcomeCalls.aspx");
}
if (Session["RedirectFrom"].ToString() == "3")
{
Response.Redirect("Tickets.aspx");
}
if (Session["RedirectFrom"].ToString() == "4")
{
Response.Redirect("CustomerService.aspx");
}
if (Session["RedirectFrom"].ToString() == "5")
{
Response.Redirect("PDDateDetails.aspx");
}
if (Session["RedirectFrom"].ToString() == "6")
{
Response.Redirect("Days30CallReview.aspx");
}
if (Session["RedirectFrom"].ToString() == "7")
{
Response.Redirect("Days60CallsReview.aspx");
}
if (Session["RedirectFrom"].ToString() == "8")
{
Response.Redirect("FreeSales.aspx");
}
if (Session["RedirectFrom"].ToString() == "9")
{
Response.Redirect("RecentList.aspx");
}
}
if (Session["Click"] == "6")
{
Response.Redirect("SearchNew.aspx");
}
if (Session["Click"] == "7")
{
//Response.Redirect("CustomerView.aspx");
mdepTicketAlert.Hide();
}
//Response.Redirect("SearchNew.aspx");
}
catch (Exception ex)
{
throw ex;
}
}