public void InitializeNewCall()
{
IsCallInProgress = true;
btnHoldCall.Enabled = true;
btnLogCall.Text = "End Call";
CurrentCall = new call();
CurrentCall.created_on = DateTime.Now;
CurrentCall.claim_id = Claim.id;
CurrentCall.OnHoldSeconds = 0;
CurrentCall.operatordata = ActiveUser.UserObject.username;
CurrentCall.updated_on = DateTime.Now;
CurrentCall.Save();
currentCallNode = new CallTreeCallNode(CurrentCall);
currentCallNode.ImageIndex = 5;
currentCallNode.SelectedImageIndex = 5;
// Initialize CallTreeView
foreach (question q in Questions)
{
if (String.IsNullOrEmpty(q.required_answer))
{
AddQuestionToTree(q, (TreeNode)currentCallNode);
}
}
_numQuestionsAnswered = 0;
tvwCall.Nodes.Add(currentCallNode);
currentCallNode.NodeFont = new Font(tvwCall.Font, FontStyle.Bold);
currentCallNode.Expand();
currentCallNode.EnsureVisible();
notesGrid.CurrentCall = CurrentCall;
}
public CallManager()
{
_IsCallInProgress = false;
_IsCallOnHold = false;
OnHoldIsDrawn = false;
currentChoiceIsDirty = false;
currentCallNode = null;
currentQuestionNode = null;
onHoldStarted = DateTime.MinValue;
_questions = new List <question>();
_pastCalls = new List <call>();
InitializeComponent();
this.tvwCall.LineColor = SystemColors.GrayText;
this.SetStyle(ControlStyles.OptimizedDoubleBuffer, true);
}
private void AddCallToTree(call call, TreeNode parentNode)
{
// Add Call Node
CallTreeCallNode callNode = new CallTreeCallNode(call);
callNode.ImageIndex = 0;
callNode.SelectedImageIndex = 0;
parentNode.Nodes.Add(callNode);
List <CallQuestion> callQuestions = call.GetCallQuestions();
foreach (CallQuestion cq in callQuestions)
{
if (cq.IsAnswered)
{
AddQuestionToTree(cq, callNode);
}
}
}
