public void PickTicket(GameClient Session, int TicketId)
{
SupportTicket ticket = this.GetTicket(TicketId);
if (ticket == null || ticket.Status != TicketStatus.OPEN)
{
return;
}
ticket.Pick(Session.GetHabbo().Id, true);
SendTicketToModerators(ticket);
}
internal void PickTicket(GameClient Session, uint TicketId)
{
SupportTicket Ticket = GetTicket(TicketId);
if (Ticket == null || Ticket.Status != TicketStatus.OPEN)
{
return;
}
Ticket.Pick(Session.GetHabbo().Id, true);
SendTicketToModerators(Ticket);
}
public void LoadPendingTickets()
{
using (IQueryAdapter dbClient = ButterflyEnvironment.GetDatabaseManager().GetQueryReactor())
{
dbClient.SetQuery("SELECT * FROM moderation_tickets WHERE status = 'open'");
DataTable table = dbClient.GetTable();
if (table == null)
{
return;
}
foreach (DataRow dataRow in table.Rows)
{
SupportTicket supportTicket = new SupportTicket(Convert.ToInt32(dataRow["id"]), (int)dataRow["score"], (int)dataRow["type"], Convert.ToInt32(dataRow["sender_id"]), Convert.ToInt32(dataRow["reported_id"]), (string)dataRow["message"], Convert.ToInt32(dataRow["room_id"]), (string)dataRow["room_name"], (double)dataRow["timestamp"], "", "", "");
if (dataRow["status"].ToString().ToLower() == "picked")
{
supportTicket.Pick(Convert.ToInt32(dataRow["moderator_id"]), false);
}
this.Tickets.Add(supportTicket);
}
}
}