public void reopen()
{
if (myTicket.Solved == false)
{
myTicket.setStatus(myTicket.oPEN);
Console.WriteLine("The ticket is opened.");
}
else
{
Console.WriteLine("The ticket is already solved! You cannot reopen it!");
}
}
public void closeTicket()
{
myTicket.setStatus(myTicket.cLOSE);
Console.WriteLine("The ticket has been closed.");
}