public ActionResult Audit()
{
Users currentUser = new Users();
currentUser.AddNewUser();
currentUser.AccessUsersLDAP();
ViewBag.Users = currentUser.GetAllUsers().ToList();
ViewData["MainAdmin"] = currentUser.GetAdminState(System.Web.HttpContext.Current.Application["UserEmail"].ToString(), "Maintenance");
Maintenance t = new Maintenance();
ViewBag.Locations = t.GetLocations().ToList();
ViewBag.IncompleteAuditReport = t.GetIncompleteAuditReport().ToList();
//ViewBag.CompletedAuditReports = t.GetCompletedAuditReports().ToList();
return(View());
}
public override bool Save()
{
User user;
Users users = new Users(UserSession.LoginUser);
Organization organization = Organizations.GetOrganization(UserSession.LoginUser, UserSession.LoginUser.OrganizationID);
string email = textEmail.Text.Trim();
if (email.Length < 1 || email.IndexOf('@') < 0 || email.IndexOf('.') < 0 || !users.IsEmailValid(email, _userID, _organizationID))
{
_manager.Alert("The email you have specified is invalid. Please choose another email.");
return(false);
}
if (textFirstName.Text.Trim().Length < 1 || textLastName.Text.Trim().Length < 1)
{
_manager.Alert("The name you have specified is invalid. Please enter your name.");
return(false);
}
if (cbChat.Checked && Organizations.GetChatCount(UserSession.LoginUser, UserSession.LoginUser.OrganizationID) >= organization.ChatSeats)
{
_manager.Alert("You have exceeded your chat licenses. Please purchase more seats to add additional chat users.");
cbChat.Checked = false;
return(false);
}
if (_userID < 0)
{
if (Organizations.GetUserCount(UserSession.LoginUser, UserSession.LoginUser.OrganizationID) >= organization.UserSeats)
{
_manager.Alert("You have exceeded your user licenses. Please send an email to [email protected] if you would like to add additional users your account.");
return(false);
}
user = users.AddNewUser();
user.OrganizationID = _organizationID;
if (cbActive.Checked)
{
user.ActivatedOn = DateTime.UtcNow;
}
user.LastLogin = DateTime.UtcNow;
user.LastActivity = DateTime.UtcNow;
user.IsPasswordExpired = true;
user.ReceiveTicketNotifications = true;
user.EnforceSingleSession = true;
user.IsClassicView = true;
}
else
{
users.LoadByUserID(_userID);
if (users.IsEmpty)
{
_manager.Alert("There was an error updating the user information");
return(false);
}
user = users[0];
if (user.IsActive && !cbActive.Checked)
{
user.DeactivatedOn = DateTime.UtcNow;
Organizations orgs = new Organizations(TSAuthentication.GetLoginUser());
orgs.ResetDefaultSupportUser(TSAuthentication.GetLoginUser(), user.UserID);
}
if (true)
{
if (!user.IsActive && cbActive.Checked && Organizations.GetUserCount(UserSession.LoginUser, UserSession.LoginUser.OrganizationID) >= organization.UserSeats)
{
_manager.Alert("You have exceeded your user licenses. Please send an email to [email protected] if you would like to add additional users your account.");
return(false);
}
}
}
user.Email = textEmail.Text.Trim();
user.FirstName = textFirstName.Text.Trim();
user.LastName = textLastName.Text.Trim();
user.MiddleName = textMiddleName.Text.Trim();
user.Title = textTitle.Text;
user.IsPortalUser = true;
user.TimeZoneID = cmbTimeZones.SelectedValue;
user.CultureName = cmbDateFormat.SelectedValue;
user.FontFamily = (FontFamily)Convert.ToInt32(cmbFontFamilies.SelectedValue);
user.FontSize = (TeamSupport.Data.FontSize)Convert.ToInt32(cmbFontSizes.SelectedValue);
user.ReceiveTicketNotifications = cbEmailNotify.Checked;
user.SubscribeToNewTickets = cbSubscribe.Checked;
user.SubscribeToNewActions = cbSubscribeAction.Checked;
user.ReceiveAllGroupNotifications = cbReceiveGroup.Checked;
user.DoNotAutoSubscribe = cbNoAutoSubscribe.Checked;
user.RestrictUserFromEditingAnyActions = cbRestrictUserFromEditingAnyActions.Checked;
user.AllowUserToEditAnyAction = cbAllowUserToEditAnyAction.Checked;
user.UserCanPinAction = cbUserCanPinAction.Checked;
user.TicketRights = (TicketRightType)int.Parse(cmbRights.SelectedValue);
user.ShowWelcomePage = true;
UserSession.LoginUser.TimeZoneInfo = null;
if (UserSession.CurrentUser.IsSystemAdmin)
{
user.IsActive = cbActive.Checked;
user.IsSystemAdmin = cbIsSystemAdmin.Checked;
user.IsChatUser = cbChat.Checked;
}
string checkRequired = _fieldControls.CheckRequiredCustomFields();
if (checkRequired != "")
{
_manager.Alert(checkRequired);
return(false);
}
user.Collection.Save();
if (user.IsActive)
{
user.EmailCountToMuroc(true);
}
_fieldControls.RefID = user.UserID;
_fieldControls.SaveCustomFields();
if (_userID < 0)
{
string password = DataUtils.GenerateRandomPassword();
user.CryptedPassword = FormsAuthentication.HashPasswordForStoringInConfigFile(password, "MD5");
user.IsPasswordExpired = true;
user.PasswordCreatedUtc = DateTime.UtcNow;
user.Collection.Save();
if (cbEmail.Checked)
{
EmailPosts.SendWelcomeTSUser(UserSession.LoginUser, user.UserID, password);
}
Organization orgTemplate = Organizations.GetTemplateOrganization(UserSession.LoginUser, organization.ProductType);
if (orgTemplate != null)
{
UserSettings.WriteString(UserSession.LoginUser, user.UserID, "Dashboard", UserSettings.ReadString(UserSession.LoginUser, (int)orgTemplate.PrimaryUserID, "Dashboard"));
}
}
TeamSupportSync.SyncUser(user.UserID, user.OrganizationID, user.FirstName, user.LastName, user.Email, user.Title);
if (UserSession.CurrentUser.UserID == _userID)
{
UserSession.RefreshCurrentUserInfo();
UserSession.RefreshLoginUser();
}
return(true);
}
public override bool Save()
{
User user;
Users users = new Users(UserSession.LoginUser);;
int newOrgID = int.Parse(cmbCustomer.SelectedValue);
string email = textEmail.Text.Trim();
if ((cbIsPortalUser.Checked) && (email.Length < 1 || email.IndexOf('@') < 0 || email.IndexOf('.') < 0))
{
_manager.Alert("The email you have specified is invalid. Please choose another email.");
return(false);
}
if (email != "" && !users.IsEmailValid(email, _userID, newOrgID))
{
_manager.Alert("The email you have specified is already in use. Please choose another email.");
return(false);
}
if (textFirstName.Text.Trim().Length < 1 || textLastName.Text.Trim().Length < 1)
{
_manager.Alert("The name you have specified is invalid. Please enter your name.");
return(false);
}
if (_userID < 0)
{
user = users.AddNewUser();
user.OrganizationID = newOrgID;
if (cbActive.Checked)
{
user.ActivatedOn = DateTime.UtcNow;
}
user.LastLogin = DateTime.UtcNow;
user.LastActivity = DateTime.UtcNow.AddHours(-1);
user.IsPasswordExpired = true;
user.ReceiveTicketNotifications = true;
}
else
{
users.LoadByUserID(_userID);
if (users.IsEmpty)
{
_manager.Alert("There was an error updating the user information");
return(false);
}
user = users[0];
if (user.IsActive && !cbActive.Checked)
{
user.DeactivatedOn = DateTime.UtcNow;
}
if (user.OrganizationID != newOrgID)
{
user.OrganizationID = newOrgID;
Tickets tickets = new Tickets(UserSession.LoginUser);
tickets.LoadByContact(user.UserID);
foreach (Ticket ticket in tickets)
{
tickets.AddOrganization(newOrgID, ticket.TicketID);
}
}
}
user.Email = textEmail.Text;
user.FirstName = textFirstName.Text;
user.LastName = textLastName.Text;
user.Title = textTitle.Text;
user.MiddleName = textMiddleName.Text;
user.BlockInboundEmail = cbBlockEmail.Checked;
user.IsActive = cbActive.Checked;
if (UserSession.CurrentUser.HasPortalRights && UserSession.CurrentUser.IsSystemAdmin)
{
user.IsPortalUser = cbIsPortalUser.Checked;
}
if (UserSession.CurrentUser.IsTSUser && UserSession.CurrentUser.IsSystemAdmin)
{
user.IsSystemAdmin = cbIsSystemAdmin.Checked;
user.IsFinanceAdmin = cbIsFinanceAdmin.Checked;
}
user.Collection.Save();
_fieldControls.RefID = user.UserID;
_fieldControls.SaveCustomFields();
if (_userID < 0)
{
string password = DataUtils.GenerateRandomPassword();
user.CryptedPassword = FormsAuthentication.HashPasswordForStoringInConfigFile(password, "MD5");
user.IsPasswordExpired = true;
user.Collection.Save();
if (UserSession.CurrentUser.IsTSUser && cbEmail.Checked)
{
EmailPosts.SendWelcomeTSUser(UserSession.LoginUser, user.UserID, password);
}
else if (cbEmail.Checked && cbIsPortalUser.Checked)
{
EmailPosts.SendWelcomePortalUser(UserSession.LoginUser, user.UserID, password);
}
}
return(true);
}
public static string CreateUser(RestCommand command)
{
if (Organizations.GetUserCount(command.LoginUser, command.LoginUser.OrganizationID) >= command.Organization.UserSeats)
{
throw new RestException(HttpStatusCode.Forbidden, "You are already at your maximum user seat count for your license.");
}
Addresses addresses = new Addresses(command.LoginUser);
Address address = addresses.AddNewAddress();
PhoneNumbers phoneNumbers = new PhoneNumbers(command.LoginUser);
PhoneNumber phoneNumber = phoneNumbers.AddNewPhoneNumber();
Users users = new Users(command.LoginUser);
User user = users.AddNewUser();
user.FullReadFromXml(command.Data, true, ref phoneNumber, ref address);
if (String.IsNullOrWhiteSpace(user.FirstName))
{
throw new RestException(HttpStatusCode.BadRequest, "FirstName is required.");
}
;
if (String.IsNullOrWhiteSpace(user.LastName))
{
throw new RestException(HttpStatusCode.BadRequest, "LastName is required.");
}
;
if (String.IsNullOrWhiteSpace(user.Email) || user.Email.IndexOf('@') < 0 || user.Email.IndexOf('.') < 0 || !users.IsEmailValid(user.Email, -1, command.LoginUser.OrganizationID))
{
throw new RestException(HttpStatusCode.BadRequest, "Email is invalid.");
}
;
user.OrganizationID = command.LoginUser.OrganizationID;
user.ActivatedOn = DateTime.UtcNow;
user.LastLogin = DateTime.UtcNow.AddHours(-1);
user.LastActivity = DateTime.UtcNow.AddHours(-1);
user.EnforceSingleSession = true;
user.NeedsIndexing = true;
user.Collection.Save();
user.UpdateCustomFieldsFromXml(command.Data);
if (!String.IsNullOrEmpty(phoneNumber.Number) || !String.IsNullOrEmpty(phoneNumber.Extension))
{
phoneNumber.RefType = ReferenceType.Users;
phoneNumber.RefID = user.UserID;
phoneNumbers.Save();
}
if (!String.IsNullOrEmpty(address.Description) ||
!String.IsNullOrEmpty(address.Addr1) ||
!String.IsNullOrEmpty(address.Addr2) ||
!String.IsNullOrEmpty(address.Addr3) ||
!String.IsNullOrEmpty(address.City) ||
!String.IsNullOrEmpty(address.Country) ||
!String.IsNullOrEmpty(address.Description) ||
!String.IsNullOrEmpty(address.State) ||
!String.IsNullOrEmpty(address.Zip))
{
address.RefType = ReferenceType.Users;
address.RefID = user.UserID;
addresses.Save();
}
return(UsersView.GetUsersViewItem(command.LoginUser, user.UserID).GetXml("User", true));
}
public static string CreateContact(RestCommand command, int?organizationID)
{
Addresses addresses = new Addresses(command.LoginUser);
Address address = addresses.AddNewAddress();
PhoneNumbers phoneNumbers = new PhoneNumbers(command.LoginUser);
PhoneNumber phoneNumber = phoneNumbers.AddNewPhoneNumber();
Users users = new Users(command.LoginUser);
User user = users.AddNewUser();
user.IsActive = true;
user.FullReadFromXml(command.Data, true, ref phoneNumber, ref address);
if (organizationID == null && user.OrganizationID == 0)
{
if (!String.IsNullOrEmpty(user.Email) && user.Email.Contains("@"))
{
Organizations matchDomainCompany = new Organizations(command.LoginUser);
matchDomainCompany.LoadFirstDomainMatch(command.LoginUser.OrganizationID, user.Email.Substring(user.Email.LastIndexOf("@") + 1));
if (!matchDomainCompany.IsEmpty)
{
user.OrganizationID = matchDomainCompany[0].OrganizationID;
}
}
if (user.OrganizationID == 0)
{
user.OrganizationID = Organizations.GetUnknownCompanyID(command.LoginUser);
}
}
else if (organizationID != null)
{
user.OrganizationID = (int)organizationID;
}
user.ActivatedOn = DateTime.UtcNow;
user.LastLogin = DateTime.UtcNow;
user.LastActivity = DateTime.UtcNow.AddHours(-1);
user.IsPasswordExpired = true;
user.NeedsIndexing = true;
if (!string.IsNullOrEmpty(user.CryptedPassword))
{
user.CryptedPassword = FormsAuthentication.HashPasswordForStoringInConfigFile(user.CryptedPassword, "MD5");
}
user.Collection.Save();
user.UpdateCustomFieldsFromXml(command.Data);
if (!String.IsNullOrEmpty(phoneNumber.Number) || !String.IsNullOrEmpty(phoneNumber.Extension))
{
phoneNumber.RefType = ReferenceType.Users;
phoneNumber.RefID = user.UserID;
phoneNumbers.Save();
}
if (!String.IsNullOrEmpty(address.Description) ||
!String.IsNullOrEmpty(address.Addr1) ||
!String.IsNullOrEmpty(address.Addr2) ||
!String.IsNullOrEmpty(address.Addr3) ||
!String.IsNullOrEmpty(address.City) ||
!String.IsNullOrEmpty(address.Country) ||
!String.IsNullOrEmpty(address.Description) ||
!String.IsNullOrEmpty(address.State) ||
!String.IsNullOrEmpty(address.Zip))
{
address.RefType = ReferenceType.Users;
address.RefID = user.UserID;
addresses.Save();
}
return(ContactsView.GetContactsViewItem(command.LoginUser, user.UserID).GetXml("Contact", true));
}
public void Adduser()
{
Users.AddNewUser();
}