public bool Delivery(string OrderOutID, out string LogisticNo, out EnumLogisticState LogisticState)
{
var Deliveryed = false;
LogisticNo = "";
LogisticState = EnumLogisticState.审核中;
#region 发货->创建房间
BLL.UserOPDRegisterService bll = new UserOPDRegisterService("");
if (bll.CreateIMRoom(OrderOutID))
{
Deliveryed = true;
LogisticNo = "-";
LogisticState = EnumLogisticState.已备货;
}
#endregion
return(Deliveryed);
}
public ApiResult ExistsOPDRegister(string ScheduleID)
{
if (string.IsNullOrWhiteSpace(ScheduleID))
{
return(new ApiResult()
{
Data = false, Total = 0
});
}
UserOPDRegisterService userOPDRegisterService = new UserOPDRegisterService(CurrentOperatorUserID);
int count = userOPDRegisterService.GetRegisterCount(ScheduleID);
ApiResult api = new ApiResult()
{
Data = count > 0, Total = count
};
return(new ApiResult()
{
Data = count > 0, Total = count
});
}
/// <summary>
/// 用户咨询控制器
/// </summary>
public UserConsultsController()
{
userOPDRegisterService = new UserOPDRegisterService();
conversationRoomService = new ConversationRoomService();
}
/// <summary>
/// 音视频预约控制器
/// </summary>
public UserOPDRegistersController()
{
userOPDRegisterService = new UserOPDRegisterService();
}
public bool Handle(EventBus.Events.ChannelStateChangedEvent evt)
{
DTO.ConversationRoomDTO room = null;
try
{
if (evt == null)
{
return(true);
}
if (string.IsNullOrEmpty(evt.FromUserID))
{
return(true);
}
//获取房间信息
room = roomService.GetChannelInfo(evt.ChannelID);
#region 参数校验：房间不存在的则不允许修改
if (room == null)
{
return(true);
}
#endregion
var userInfo = userService.GetUserInfoByUserId(evt.FromUserID);
var CurrentOperatorUserIdentifier = userInfo.identifier;
var RoomStateChangeMsgDesc = "";
var RoomOperatorType = "";
var RoomOperatorRemark = "";
//结束看诊
if (evt.State == EnumRoomState.AlreadyVisit)
{
if (userInfo.UserType == EnumUserType.Doctor)
{
#region 停止计费
if (room.ChargingState == EnumRoomChargingState.Started && !roomService.PauseCharging(evt.ChannelID))
{
return(false);
}
#endregion
#region 更新订单状态
if (room.ServiceType == EnumDoctorServiceType.AudServiceType ||
room.ServiceType == EnumDoctorServiceType.VidServiceType ||
room.ServiceType == EnumDoctorServiceType.PicServiceType ||
room.ServiceType == EnumDoctorServiceType.Consultation)
{
//订单完成
if (!orderService.Complete("", room.ServiceID))
{
XuHos.Common.LogHelper.WriteWarn($"订单完成失败,ServiceID={room.ServiceID}");
return(false);
}
}
#endregion
#region 更新监控指标（记录服务时长，总耗时，就诊是否结束标志）
var order = orderService.GetOrder("", room.ServiceID);
if (order != null)
{
SysMonitorIndexService service = new SysMonitorIndexService();
var values = new Dictionary <string, string>();
values.Add("VisitingServiceChargingState", room.ChargingState.ToString()); //就诊暂停标志
values.Add("VisitingServiceDurationSeconds", room.Duration.ToString()); //就诊服务时长
values.Add("VisitingServiceElapsedSeconds", room.TotalTime.ToString()); //就诊消耗时长
values.Add("VisitingRoomState", room.RoomState.ToString()); //就诊暂停标志
if (!service.InsertAndUpdate(new RequestSysMonitorIndexUpdateDTO()
{
Category = "UserConsult",
OutID = order.OrderNo,
Values = values
}))
{
return(false);
}
}
#endregion
//语音、视频看诊
if (room.ServiceType == EnumDoctorServiceType.AudServiceType ||
room.ServiceType == EnumDoctorServiceType.VidServiceType)
{
var DoctorID = "";
#region 获取医生编号
if (room.ServiceType == EnumDoctorServiceType.AudServiceType || room.ServiceType == EnumDoctorServiceType.VidServiceType)
{
BLL.UserOPDRegisterService bllOPD = new UserOPDRegisterService("");
//获取预约信息
var opd = bllOPD.Single <UserOPDRegister>(room.ServiceID);
if (opd != null)
{
DoctorID = opd.DoctorID;
}
else
{
XuHos.Common.LogHelper.WriteWarn("房间 " + room.ChannelID + " 对应的预约记录不存在");
}
}
#endregion
var DoctorUid = uidService.GetDoctorIMUid(DoctorID);
#region 发送候诊队列通知
roomService.SendWaitingQueueChangeNotice(DoctorID);
#endregion
}
RoomOperatorRemark = $"";
RoomOperatorType = "Hangup";
RoomStateChangeMsgDesc = "医生已结束看诊，请对本次服务作出评价";
}
else
{
//无效请求
return(true);
}
}
else if (evt.State == EnumRoomState.Waiting)
{
//取消呼叫
if (userInfo.UserType == EnumUserType.Doctor)
{
RoomStateChangeMsgDesc = "医生取消了呼叫";
RoomOperatorType = "Call_Cancel";
}
else
{
RoomStateChangeMsgDesc = "患者正在候诊，等待医生呼叫";
RoomOperatorType = "Wait";
#region 修改状态并设置分诊编号
room.RoomState = evt.State;
room.TriageID = XuHos.Common.Utility.SeqIDHelper.GetSeqId();
//修改就诊时间和开始就诊时间
if (!roomService.CompareAndSetChannelInfo(room))
{
XuHos.Common.LogHelper.WriteWarn($"修改房间信息失败,ChannelID={room.ChannelID}");
return(false);
}
#endregion
#region 发送患者进入诊室的通知
if (userInfo.UserType == EnumUserType.User || userInfo.UserType == EnumUserType.Drugstore)
{
using (XuHos.EventBus.MQChannel mqChannel = new MQChannel())
{
if (!mqChannel.Publish <EventBus.Events.UserNoticeEvent>(new EventBus.Events.UserNoticeEvent()
{
NoticeType = EnumNoticeSecondType.DoctorVidUserEnterRoomNotice,
ServiceID = room.ServiceID
}))
{
XuHos.Common.LogHelper.WriteWarn($"Publis UserNoticeEvent失败,ServiceID={room.ServiceID}");
return(false);
}
}
}
#endregion
}
}
else if (evt.State == EnumRoomState.Calling)
{
//医生呼叫患者
if (userInfo.UserType == EnumUserType.Doctor)
{
RoomOperatorType = "Calling";
RoomStateChangeMsgDesc = "医生正在呼叫，等待患者接听";
using (XuHos.EventBus.MQChannel mqChannel = new MQChannel())
{
if (!mqChannel.Publish <EventBus.Events.UserNoticeEvent>(new EventBus.Events.UserNoticeEvent()
{
NoticeType = EnumNoticeSecondType.UserVidDoctorCallNotice,
ServiceID = room.ServiceID
}))
{
return(false);
}
}
}
else
{
//无效请求
return(true);
}
}
else if (evt.State == EnumRoomState.InMedicalTreatment)
{
if (userInfo.UserType == EnumUserType.Doctor)
{
//无效请求
return(true);
}
//患者接听
else
{
RoomOperatorType = "Calling_Answer";
RoomStateChangeMsgDesc = "患者已进入诊室";
#region 修改订单状态，用户将不能够再取消订单
if (room.ServiceType == EnumDoctorServiceType.AudServiceType ||
room.ServiceType == EnumDoctorServiceType.VidServiceType)
{
#region 语音/视频 修改订单状态（配送中）
if (!orderService.LogisticWithDistributionIn(room.ServiceID))
{
return(false);
}
#endregion
}
else if (room.ServiceType == EnumDoctorServiceType.PicServiceType)
{
#region 图文咨询 修改订单状态（配送中）
BLL.OrderService bllOrder = new OrderService(evt.FromUserID);
if (!bllOrder.LogisticWithDistributionIn(room.ServiceID))
{
return(false);
}
#endregion
}
#endregion
#region 计算候诊耗时并更新统计指标
var log = roomService.GetChannelLastLog(room.ConversationRoomID, "Wait");
var order = orderService.GetOrder("", room.ServiceID);
if (log != null && order != null)
{
//候诊耗时
var WaitingElapsedSeconds = (DateTime.Now - log.OperationTime).TotalSeconds;
RoomOperatorRemark = $"用户候诊用时{WaitingElapsedSeconds}秒";
SysMonitorIndexService service = new SysMonitorIndexService();
var values = new Dictionary <string, string>();
values.Add("WaitingElapsedSeconds", WaitingElapsedSeconds.ToString());
//更新候诊总耗时，指标=原指标+新指标
if (!service.InsertAndUpdate(new RequestSysMonitorIndexUpdateDTO()
{
Category = "UserConsult",
OutID = order.OrderNo,
Values = values
}, true))
{
return(false);
}
}
#endregion
}
}
else if (evt.State == EnumRoomState.NoTreatment)
{
if (userInfo.UserType == EnumUserType.Doctor)
{
RoomOperatorType = "Calling_Cancel";
RoomStateChangeMsgDesc = "医生取消了呼叫";
}
else
{
RoomOperatorType = "Waiting_Cancel";
RoomStateChangeMsgDesc = "患者取消了候诊";
}
//发送指令前状态是在就诊中
if (evt.ExpectedState == EnumRoomState.InMedicalTreatment)
{
#region 停止计费
if (room.ChargingState == EnumRoomChargingState.Started && !roomService.PauseCharging(evt.ChannelID))
{
return(false);
}
#endregion
}
}
else if (evt.State == EnumRoomState.Disconnection)
{
if (userInfo.UserType == EnumUserType.Doctor)
{
RoomOperatorType = "Leave";
RoomStateChangeMsgDesc = "医生已离开";
}
else
{
RoomOperatorType = "Leave";
RoomStateChangeMsgDesc = "患者已离开";
}
#region 停止计费
if (room.ChargingState == EnumRoomChargingState.Started && !roomService.PauseCharging(evt.ChannelID))
{
return(false);
}
#endregion
}
else if (evt.State == EnumRoomState.WaitAgain)
{
RoomOperatorType = "Waiting";
RoomStateChangeMsgDesc = "患者正在候诊，等待医生呼叫";
}
if (room.Enable)
{
var State = room.RoomState;
//兼容移动端状态
if (State == EnumRoomState.WaitAgain)
{
State = EnumRoomState.Waiting;
}
///写入日志
if (!roomService.InsertChannelLog(room.ConversationRoomID,
userInfo.UserID,
userInfo.UserCNName,
RoomOperatorType,
RoomStateChangeMsgDesc,
RoomOperatorRemark))
{
return(false);
}
if (!imService.SendGroupCustomMsg(evt.ChannelID, CurrentOperatorUserIdentifier, new BLL.Sys.DTOs.Request.RequestCustomMsgRoomStateChanged()
{
Data = new RequestConversationRoomStatusDTO()
{
ChannelID = evt.ChannelID,
State = State,
ServiceID = room.ServiceID,
ServiceType = room.ServiceType,
Duration = room.Duration,
ChargingState = room.ChargingState,
TotalTime = room.TotalTime,
DisableWebSdkInteroperability = room.DisableWebSdkInteroperability
},
Desc = RoomStateChangeMsgDesc
}))
{
return(false);
}
}
}
catch (XuHos.Integration.QQCloudy.InvalidGroupException)
{
if (room != null)
{
room.Enable = false;
if (roomService.CompareAndSetChannelInfo(room))
{
new XuHos.Service.EventHandlers.ChanneCreateEvent.DefaultHandler().Handle(new EventBus.Events.ChannelCreateEvent()
{
ChannelID = evt.ChannelID,
ServiceID = room.ServiceID,
ServiceType = room.ServiceType
});
}
}
return(false);
}
catch (Exception E)
{
LogHelper.WriteError(E);
return(false);
}
return(true);
}
public bool Handle(Dto.EventBus.ChannelStateChangedEvent evt)
{
ResponseConversationRoomDTO room = null;
try
{
if (evt == null)
{
return(true);
}
if (string.IsNullOrEmpty(evt.FromUserID))
{
return(true);
}
//获取房间信息
room = roomService.GetChannelInfo(evt.ChannelID);
#region 参数校验：房间不存在的则不允许修改
if (room == null)
{
return(true);
}
#endregion
var CurrentOperatorUserIdentifier = evt.FromUseridentifier;
var RoomStateChangeMsgDesc = "";
var RoomOperatorType = "";
var RoomOperatorRemark = "";
//结束看诊
if (evt.State == EnumRoomState.AlreadyVisit)
{
if (evt.UserType == EnumUserType.Doctor)
{
#region 停止计费
if (room.ChargingState == EnumRoomChargingState.Started && !roomService.PauseCharging(evt.ChannelID))
{
return(false);
}
#endregion
#region 更新订单状态
if (room.ServiceType == EnumDoctorServiceType.AudServiceType ||
room.ServiceType == EnumDoctorServiceType.VidServiceType ||
room.ServiceType == EnumDoctorServiceType.PicServiceType ||
room.ServiceType == EnumDoctorServiceType.Consultation)
{
//订单完成
throw new NotImplementedException("未实现订单完成");
//if (!orderService.Complete("", room.ServiceID))
//{
// KMEHosp.Common.LogHelper.WriteWarn($"订单完成失败,ServiceID={room.ServiceID}");
// return false;
//}
}
#endregion
#region 提交处方签名
using (MQChannel mqChannel = new MQChannel())
{
if (!mqChannel.Publish(new Dto.EventBus.RecipeSignSubmitEvent()
{
ServiceID = room.ServiceID
}))
{
LogHelper.DefaultLogger.Error($"发布RecipeSignSubmitEvent失败,ServiceID={room.ServiceID}");
return(false);
}
}
#endregion
#region 更新监控指标（记录服务时长，总耗时，就诊是否结束标志）
SysMonitorIndexService service = new SysMonitorIndexService();
var values = new Dictionary <string, string>();
values.Add("VisitingServiceChargingState", room.ChargingState.ToString()); //就诊暂停标志
values.Add("VisitingServiceDurationSeconds", room.Duration.ToString()); //就诊服务时长
values.Add("VisitingServiceElapsedSeconds", room.TotalTime.ToString()); //就诊消耗时长
values.Add("VisitingRoomState", room.RoomState.ToString()); //就诊暂停标志
if (!service.InsertAndUpdate(new RequestSysMonitorIndexUpdateDTO()
{
Category = "UserConsult",
OutID = room.ServiceID,
Values = values
}))
{
return(false);
}
#endregion
//语音、视频看诊
if (room.ServiceType == EnumDoctorServiceType.AudServiceType ||
room.ServiceType == EnumDoctorServiceType.VidServiceType)
{
var DoctorID = "";
#region 获取医生编号
if (room.ServiceType == EnumDoctorServiceType.AudServiceType || room.ServiceType == EnumDoctorServiceType.VidServiceType)
{
UserOPDRegisterService bllOPD = new UserOPDRegisterService();
//获取预约信息
//var opd = bllOPD.Single<UserOPDRegister>(room.ServiceID);
var triage = bllOPD.GetDoctorTriageDetail(room.ServiceID);
if (triage != null)
{
DoctorID = triage.TriageDoctorID;
}
else
{
LogHelper.DefaultLogger.Error("房间 " + room.ConversationRoomID + " 对应的预约记录不存在");
}
}
#endregion
var DoctorUid = uidService.GetUserIMUid(DoctorID);
#region 发送候诊队列通知
roomService.SendWaitingQueueChangeNotice(DoctorID);
#endregion
}
RoomOperatorRemark = $"";
RoomOperatorType = "Hangup";
RoomStateChangeMsgDesc = "医生已结束看诊，请对本次服务作出评价";
}
else
{
//无效请求
return(true);
}
}
else if (evt.State == EnumRoomState.Waiting)
{
//取消呼叫
if (evt.UserType == EnumUserType.Doctor)
{
RoomStateChangeMsgDesc = "医生取消了呼叫";
RoomOperatorType = "Call_Cancel";
}
else
{
RoomStateChangeMsgDesc = "患者正在候诊，等待医生呼叫";
RoomOperatorType = "Wait";
#region 修改状态并设置分诊编号
room.RoomState = evt.State;
room.TriageID = SeqIDHelper.GetSeqId();
//修改就诊时间和开始就诊时间
if (!roomService.UpdateChannelState(room))
{
LogHelper.DefaultLogger.Error($"修改房间信息失败,ConversationRoomID={room.ConversationRoomID}");
return(false);
}
#endregion
#region 发送患者进入诊室的通知
if (evt.UserType == EnumUserType.User || evt.UserType == EnumUserType.Drugstore)
{
using (MQChannel mqChannel = new MQChannel())
{
if (!mqChannel.Publish(new Dto.EventBus.UserNoticeEvent()
{
NoticeType = EnumNoticeSecondType.DoctorVidUserEnterRoomNotice,
ServiceID = room.ServiceID
}))
{
LogHelper.DefaultLogger.Error($"Publis UserNoticeEvent失败,ServiceID={room.ServiceID}");
return(false);
}
}
}
#endregion
}
}
else if (evt.State == EnumRoomState.Calling)
{
//医生呼叫患者
if (evt.UserType == EnumUserType.Doctor)
{
RoomOperatorType = "Calling";
RoomStateChangeMsgDesc = "医生正在呼叫，等待患者接听";
using (MQChannel mqChannel = new MQChannel())
{
if (!mqChannel.Publish(new Dto.EventBus.UserNoticeEvent()
{
NoticeType = EnumNoticeSecondType.UserVidDoctorCallNotice,
ServiceID = room.ServiceID
}))
{
return(false);
}
}
}
else
{
//无效请求
return(true);
}
}
else if (evt.State == EnumRoomState.InMedicalTreatment)
{
if (evt.UserType == EnumUserType.Doctor)
{
//无效请求
return(true);
}
//患者接听
else
{
RoomOperatorType = "Calling_Answer";
RoomStateChangeMsgDesc = "患者已进入诊室";
#region 修改订单状态，用户将不能够再取消订单
if (room.ServiceType == EnumDoctorServiceType.AudServiceType ||
room.ServiceType == EnumDoctorServiceType.VidServiceType)
{
#region 语音/视频 修改订单状态（配送中）
//if (!orderService.LogisticWithDistributionIn(room.ServiceID))
// return false;
#endregion
}
else if (room.ServiceType == EnumDoctorServiceType.PicServiceType)
{
#region 图文咨询 修改订单状态（配送中）
//BLL.OrderService bllOrder = new OrderService(evt.FromUserID);
//if (!bllOrder.LogisticWithDistributionIn(room.ServiceID))
// return false;
#endregion
}
else if (room.ServiceType == EnumDoctorServiceType.Consultation)
{
#region 更改会诊状态
//var service = new BLL.RemoteConsultation.Implements.RemoteConsultationService();
//var res = service.Start(room.ServiceID, evt.FromUserID, "");
//if (res == EnumApiStatus.ConsultationNotExists || res == EnumApiStatus.ConsultationNotChangeProgress)
// return true;
//if (res == EnumApiStatus.BizError)
// return false;
#endregion
#region 修改状态
room.RoomState = evt.State;
//修改就诊时间和开始就诊时间
if (!roomService.UpdateChannelState(room))
{
return(false);
}
#endregion
}
#endregion
#region 计算候诊耗时并更新统计指标
var log = roomService.GetChannelLastLog(room.ConversationRoomID, "Wait");
if (log != null)
{
//候诊耗时
var WaitingElapsedSeconds = (DateTime.Now - log.OperationTime).TotalSeconds;
RoomOperatorRemark = $"用户候诊用时{WaitingElapsedSeconds}秒";
SysMonitorIndexService service = new SysMonitorIndexService();
var values = new Dictionary <string, string>();
values.Add("WaitingElapsedSeconds", WaitingElapsedSeconds.ToString());
//更新候诊总耗时，指标=原指标+新指标
if (!service.InsertAndUpdate(new RequestSysMonitorIndexUpdateDTO()
{
Category = "UserConsult",
OutID = room.ServiceID,
Values = values
}, true))
{
return(false);
}
}
#endregion
}
}
else if (evt.State == EnumRoomState.NoTreatment)
{
if (evt.UserType == EnumUserType.Doctor)
{
RoomOperatorType = "Calling_Cancel";
RoomStateChangeMsgDesc = "医生取消了呼叫";
}
else
{
RoomOperatorType = "Waiting_Cancel";
RoomStateChangeMsgDesc = "患者取消了候诊";
}
//发送指令前状态是在就诊中
if (evt.ExpectedState == EnumRoomState.InMedicalTreatment)
{
#region 停止计费
if (room.ChargingState == EnumRoomChargingState.Started && !roomService.PauseCharging(evt.ChannelID))
{
return(false);
}
#endregion
}
}
else if (evt.State == EnumRoomState.Disconnection)
{
if (evt.UserType == EnumUserType.Doctor)
{
RoomOperatorType = "Leave";
RoomStateChangeMsgDesc = "医生已离开";
}
else
{
RoomOperatorType = "Leave";
RoomStateChangeMsgDesc = "患者已离开";
}
#region 停止计费
if (room.ChargingState == EnumRoomChargingState.Started && !roomService.PauseCharging(evt.ChannelID))
{
return(false);
}
#endregion
}
else if (evt.State == EnumRoomState.WaitAgain)
{
RoomOperatorType = "Waiting";
RoomStateChangeMsgDesc = "患者正在候诊，等待医生呼叫";
}
if (room.Enable)
{
var State = room.RoomState;
//兼容移动端状态
if (State == EnumRoomState.WaitAgain)
{
State = EnumRoomState.Waiting;
}
///写入日志
if (!roomService.InsertChannelLog(room.ConversationRoomID,
room.UserID,
room.MemberName,
RoomOperatorType,
RoomStateChangeMsgDesc,
RoomOperatorRemark))
{
return(false);
}
if (!imService.SendGroupCustomMsg(evt.ChannelID, CurrentOperatorUserIdentifier, new RequestCustomMsgRoomStateChanged()
{
Data = new RequestConversationRoomStatusDTO()
{
ChannelID = evt.ChannelID,
State = State,
ServiceID = room.ServiceID,
ServiceType = room.ServiceType,
Duration = room.Duration,
ChargingState = room.ChargingState,
TotalTime = room.TotalTime,
DisableWebSdkInteroperability = room.DisableWebSdkInteroperability
},
Desc = RoomStateChangeMsgDesc
}))
{
return(false);
}
}
}
catch (Exception E)
{
LogHelper.DefaultLogger.Error(E.Message, E);
return(false);
}
return(true);
}
