private string GetTicketIdAndTitle(TicketPartRecord ticektPart)
{
string identityString = ticektPart.Identity != null?
ticektPart.Identity.Id.ToString(CultureInfo.InvariantCulture) :
string.Empty;
string title = ticektPart.Title;
return(string.Format("{0} - {1}", identityString, title));
}
private TicketViewModel Convert(TicketPartRecord record, List <ServiceRecord> serviceRecords, List <PriorityRecord> priorities, List <BasicDataRecordViewModel> statusRecords, List <TicketTypeRecord> ticketTypes)
{
TicketViewModel model = new TicketViewModel
{
TicketId = record.Id,
StatusId = record.StatusRecord != null ? (int?)record.StatusRecord.Id : null,
PriorityId = record.PriorityRecord != null ? (int?)record.PriorityRecord.Id : null,
ServiceId = record.Service != null ? (int?)record.Service.Id : null,
TypeId = record.TicketType != null ? (int?)record.TicketType.Id : null,
ParentTicketId = record.Parent != null ? (int?)record.Parent.Id : null,
ParentTicketTitle = record.Parent != null ? record.Parent.Title : string.Empty,
RelatedContentItemId = record.RelatedContentItem != null ? (int?)record.RelatedContentItem.Id : null,
Text = record.Description,
TicketNumber = record.Identity != null ? (int)record.Identity.Id : default(int),
Title = record.Title,
DueDate = record.DueDate,
SourceId = record.SourceId,
SourceData = record.SourceData
};
if (record.ContentItemRecord != null)
{
model.ContentItemId = record.ContentItemRecord.Id;
}
if (record.Parent != null && record.Parent.Identity != null)
{
model.ParentTicketNumber = record.Parent.Identity.Id;
}
// set status name
model.StatusName = this.GetBasicDataRecordName(model.StatusId, statusRecords);
// Priority name
model.PriorityName = this.GetBasicDataRecordName(model.PriorityId, priorities);
// Service Name
model.ServiceName = this.GetBasicDataRecordName(model.ServiceId, serviceRecords);
// Ticket Type name
model.TypeName = this.GetBasicDataRecordName(model.TypeId, ticketTypes);
return(model);
}
public dynamic TakeSnapshot(ContentItem contentItem)
{
var part = contentItem.As <TicketPart>();
if (part == null)
{
return(null);
}
TicketPartRecord oldData = new TicketPartRecord();
oldData.StatusRecord = part.Record.StatusRecord;
oldData.TicketType = part.Record.TicketType;
oldData.Title = part.Record.Title;
oldData.Description = part.Record.Description;
oldData.DueDate = part.Record.DueDate;
oldData.PriorityRecord = part.Record.PriorityRecord;
oldData.Service = part.Record.Service;
return(oldData);
}
public IEnumerable <ActivityStreamChangeItem> GetChangesDescriptions(ActiviyStreamWriterContext context)
{
if (!this.CanApply(context))
{
return(null);
}
List <string> changes = new List <string>();
TicketPartRecord old = context.Snapshot != null ? (context.Snapshot as TicketPartRecord) : null;
TicketPartRecord newValue = (context.ContentItem.As <TicketPart>()).Record;
if (old == null)
{
string change = T("Ticket is created").Text;
return(new[] { new ActivityStreamChangeItem(change) });
}
// change status
this.AddBasicDataRecordChange(
changes,
old.StatusRecord,
newValue.StatusRecord,
(id) => this.basicDataService.GetStatusRecords().FirstOrDefault(c => c.Id == id),
"changed the status to: '{0}'");
// change ticketType
this.AddBasicDataRecordChange(
changes,
old.TicketType,
newValue.TicketType,
(id) => this.basicDataService.GetTicketTypes().FirstOrDefault(c => c.Id == id),
"changed the Ticket Type to: '{0}'");
// change service
this.AddBasicDataRecordChange(
changes,
old.Service,
newValue.Service,
(id) => this.basicDataService.GetServices().FirstOrDefault(c => c.Id == id),
"changed the Service to: '{0}'");
// change priority
this.AddBasicDataRecordChange(
changes,
old.PriorityRecord,
newValue.PriorityRecord,
(id) => this.basicDataService.GetPriorities().FirstOrDefault(c => c.Id == id),
"changed the Priority to: '{0}'");
// change DueDate
if (old.DueDate != newValue.DueDate)
{
string newDueDateString = newValue.DueDate != null?T(newValue.DueDate.Value.ToLongDateString() + " " + newValue.DueDate.Value.ToLongTimeString()).Text : this.T("null").Text;
newDueDateString = string.Format(
CultureInfo.CurrentUICulture,
T("changed the DueDate to: '{0}'").Text,
newDueDateString);
changes.Add(newDueDateString);
}
// change Title
if (old.Title != newValue.Title)
{
string newTitleString = !string.IsNullOrEmpty(newValue.Title) ? newValue.Title : this.T("Empty").Text;
newTitleString = string.Format(
CultureInfo.CurrentUICulture,
T("changed the Title to: '{0}'").Text,
newTitleString);
changes.Add(newTitleString);
}
// change Description
if (old.Description != newValue.Description)
{
string newDescriptionString = !string.IsNullOrEmpty(newValue.Description) ? newValue.Description : this.T("Empty").Text;
newDescriptionString = T("changed the Description").Text;
changes.Add(newDescriptionString);
}
return(changes.Select(c => new ActivityStreamChangeItem(c)));
}
