public int CreateMessage(TicketMessageServiceModel message)
{
var ticketRepo = _unitOfWork.AddRepository <TicketMessageEntityModel>()
.GetRepository <TicketMessageEntityModel>();
var entity = _mapper.Map <TicketMessageEntityModel>(message);
_dateService.SetDateCreatedNow(ref entity);
ticketRepo.AddItem(entity);
_unitOfWork.Save();
return(entity.Id);
}
public IActionResult SendMessage(int ticketId, string message)
{
if (message.Length > 1000)
{
return(new JsonResult(new { Status = "error", Reason = "Message cannot be over 1000 characters" }));
}
int userId = int.Parse(_userService.GetUserId(User));
var ticket = _ticketService.GetTicketById(ticketId, true);
bool isAdmin = _userService.IsUserSignedInAsAdmin(User);
if (ticket != null)
{
if ((isAdmin || ticket.CreatedById.Value == userId) && ticket.TicketStatusId == (int)TicketStatusEnum.TicketStatus.Open)
{
var messageServiceModel = new TicketMessageServiceModel
{
Message = message,
TicketId = ticket.Id,
CreatedById = userId,
DateCreated = DateTime.Now
};
_ticketService.CreateMessage(messageServiceModel);
return(new JsonResult(
new
{
Status = "success",
Message = message,
Date = DateTime.Now.ToString("MM/dd/yyyy HH:mm:ss"),
UserName = ticket.CreatedByUser.Email
}));
}
}
return(new JsonResult(new { Status = "error", Reason = "An error occured, please try again later" }));
}
