public static TicketDetailResponse PostMessage(int ticketId, string message)
{
Helpdesk.Service service = new Helpdesk.Service(ApiUrl, ApiKey);
TicketDetailResponse result = service.PostMessage(ticketId, message);
return(result);
}
private static GenericResult HelpdeskPostMessage(int ticketId, string message, IClient currentUser)
{
var result = new GenericResult();
var svc = new Helpdesk.Service(ConfigurationManager.AppSettings["HelpdeskUrl"], ConfigurationManager.AppSettings["HelpdeskApiKey"]);
TicketDetailResponse response = svc.PostMessage(ticketId, message);
result.Success = !response.Error;
result.Message = response.Message;
result.Data = new { response.Detail, currentUser.DisplayName, currentUser.Email };
return(result);
}
