public async Task Create_Close_Ticket_2()
{
DbHandler ticket = new DbHandler(connString);
// Open ticket
TicketCreationTemplate crt = new TicketCreationTemplate();
crt.Category = await ticket.GetCategoryAsync("Teszt", await ticket.GetSystemAsync("atihome"));
crt.Details = "Here is the details";
crt.Reference = "unit-test-2";
crt.Summary = "Test of ticket";
crt.Title = "Test ticket";
var respond1 = await ticket.CreateTicketAsync(crt);
Assert.AreEqual(MessageType.OK, respond1.MessageType, "Final: Ticket could not be created");
// Looking for its ID
TicketFilterTemplate filter = new TicketFilterTemplate();
filter.System = "atihome";
filter.Status = "Open";
filter.Reference = "unit-test-2";
var respond2 = await ticket.ListTicketsAsync(filter);
Assert.AreEqual(1, respond2.Count, "Preparation: Not one ticket was found for the filter");
// Close ticket by ID
var respond3 = await ticket.CloseTicketAsync(respond2[0].Id, null);
Assert.AreEqual(MessageType.OK, respond3.MessageType, "Final: Ticket could not be closed based on ID");
}
public async Task Change_Ticket_Test_1()
{
DbHandler ticket = new DbHandler(connString);
// Open ticket and send 2 further update
TicketCreationTemplate crt = new TicketCreationTemplate();
crt.Category = await ticket.GetCategoryAsync("Teszt", await ticket.GetSystemAsync("atihome"));
crt.Details = "Here is the details";
crt.Reference = "unit-test-change-1";
crt.Summary = "Test of ticket";
crt.Title = "Test ticket";
var respond1 = await ticket.CreateTicketAsync(crt);
Assert.AreEqual(MessageType.OK, respond1.MessageType, "Preparation: Ticket could not be created");
// Query for the opened change
TicketFilterTemplate filter1 = new TicketFilterTemplate();
filter1.System = "atihome";
filter1.Status = "Open";
filter1.Reference = crt.Reference;
var respond12 = await ticket.ListTicketsAsync(filter1);
Assert.AreEqual(1, respond12.Count, "Preparation: opened ticket was not found");
// Change the category to Tesztike
TicketChangeTemplate chg = new TicketChangeTemplate();
chg.Id = respond12[0].Id;
chg.Category = await ticket.GetCategoryAsync("Hardware", await ticket.GetSystemAsync("atihome"));
var respond2 = await ticket.ChangeTicketAsync(chg);
Assert.AreEqual(MessageType.OK, respond2.MessageType, "Final: Ticket change was failed");
// Query the latest changed ticket
TicketFilterTemplate filter2 = new TicketFilterTemplate();
filter2.System = "atihome";
filter2.Status = "Open";
filter2.Reference = crt.Reference;
filter2.Category = "Hardware";
var respond3 = await ticket.ListTicketsAsync(filter2);
Assert.AreEqual(1, respond3.Count, "Final: No ticket was found with the changed category name");
// Close ticket
var respond4 = await ticket.CloseTicketAsync(crt.Reference, "atihome", null);
Assert.AreEqual(MessageType.OK, respond4.MessageType, "Post: Close was failed");
}
public async Task Change_Ticket_Test_2()
{
DbHandler ticket = new DbHandler(connString);
// Open ticket and send 2 further update
TicketCreationTemplate crt = new TicketCreationTemplate();
crt.Category = await ticket.GetCategoryAsync("Teszt", await ticket.GetSystemAsync("atihome"));
crt.Details = "Here is the details";
crt.Reference = "unit-test-change-2";
crt.Summary = "Test of ticket";
crt.Title = "Test ticket";
var respond1 = await ticket.CreateTicketAsync(crt);
Assert.AreEqual(MessageType.OK, respond1.MessageType, "Preparation: Ticket could not be created");
var ticketHead1 = await ticket.ListTicketsAsync(new TicketFilterTemplate()
{
Reference = crt.Reference, Status = "Open", System = "atihome"
});
string old_cat = ticketHead1[0].Category.Name;
// Query for the opened change
TicketFilterTemplate filter1 = new TicketFilterTemplate();
filter1.System = "atihome";
filter1.Status = "Open";
filter1.Reference = crt.Reference;
var respond12 = await ticket.ListTicketsAsync(filter1);
Assert.AreEqual(1, respond12.Count, "Preparation: opened ticket was not found");
// Try to change for a non-existing category
TicketChangeTemplate chg = new TicketChangeTemplate();
chg.Id = respond12[0].Id;
chg.Category = await ticket.GetCategoryAsync("non-exist", await ticket.GetSystemAsync("atihome"));
var respond2 = await ticket.ChangeTicketAsync(chg);
var ticketHead2 = await ticket.ListTicketsAsync(new TicketFilterTemplate()
{
Reference = crt.Reference, Status = "Open", System = "atihome"
});
Assert.AreEqual(old_cat, ticketHead2[0].Category.Name, "Final: Ticket was changed to the a non-exist category");
// Close the ticket
await ticket.CloseTicketAsync(crt.Reference, "atihome", null);
}
public async Task Details_Test_1()
{
DbHandler ticket = new DbHandler(connString);
// Open ticket and send 2 further update
TicketCreationTemplate crt = new TicketCreationTemplate();
crt.Category = await ticket.GetCategoryAsync("Teszt", await ticket.GetSystemAsync("atihome"));
crt.Details = "Here is the details";
crt.Reference = "unit-test-3";
crt.Summary = "Test of ticket";
crt.Title = "Test ticket";
var respond1 = await ticket.CreateTicketAsync(crt);
Assert.AreEqual(MessageType.OK, respond1.MessageType, "Final: Ticket could not be created");
var respond2 = await ticket.CreateTicketAsync(crt);
Assert.AreEqual(MessageType.OK, respond2.MessageType, "Final: Ticket could not be created");
var respond3 = await ticket.CreateTicketAsync(crt);
Assert.AreEqual(MessageType.OK, respond2.MessageType, "Final: Ticket could not be created");
// Looking for its ID
TicketFilterTemplate filter = new TicketFilterTemplate();
filter.System = "atihome";
filter.Status = "Open";
filter.Reference = "unit-test-3";
var respond4 = await ticket.ListTicketsAsync(filter);
Assert.AreEqual(1, respond4.Count, "Preparation: Not one ticket was found for the filter");
// Get details about it
var respond5 = await ticket.GetDetailsAsync(respond4[0].Id);
Assert.IsNotNull(respond5, "Final: Details returned with null");
Assert.IsNotNull(respond5.Header, "Final: Header is null");
Assert.IsNotNull(respond5.Logs, "Final: Logs is null");
Assert.AreEqual(3, respond5.Logs.Count, "Not 3 update in the ticket");
// Close by refernce value
var respond6 = await ticket.CloseTicketAsync(crt.Reference, "atihome", null);
Assert.AreEqual(MessageType.OK, respond6.MessageType, "Close was failed");
}
public async Task Create_Close_Ticket_1()
{
DbHandler ticket = new DbHandler(connString);
// Open ticket
TicketCreationTemplate crt = new TicketCreationTemplate();
crt.Category = await ticket.GetCategoryAsync("Teszt", await ticket.GetSystemAsync("atihome"));
crt.Details = "Here is the details";
crt.Reference = "unit-test-1";
crt.Summary = "Test of ticket";
crt.Title = "Test ticket";
var respond1 = await ticket.CreateTicketAsync(crt);
Assert.AreEqual(MessageType.OK, respond1.MessageType, "Final: Ticket could not be created");
// Close by reference value
var respond2 = await ticket.CloseTicketAsync(crt.Reference, "atihome", null);
Assert.AreEqual(MessageType.OK, respond1.MessageType, "Final: Ticket could not be closed based on reference value");
}
public async Task <IActionResult> CreateTicket(TicketCreationInput info)
{
var sys = await _dbHandler.GetSystemAsync(info.System);
if (sys == null)
{
return(BadRequest(new GeneralMessage()
{
Message = "Invalid system name"
}));
}
var cat = await _dbHandler.GetCategoryAsync(info.CategoryName, sys);
if (cat == null)
{
return(BadRequest(new GeneralMessage()
{
Message = "Invalid category"
}));
}
TicketCreationTemplate template = new TicketCreationTemplate();
template.Category = cat;
template.Details = info.Details;
template.Reference = info.Reference;
template.Summary = info.Summary;
template.Title = info.Title;
if (info.Details == null)
{
template.Details = info.Summary;
}
// Get user who wants remove user
var re = Request;
var headers = re.Headers;
var tokenString = headers["Authorization"];
var handler = new JwtSecurityTokenHandler();
var token = handler.ReadJwtToken(tokenString[0].Split(' ')[1]);
var claims = token.Claims;
var usernameClaim = claims.Where(x => x.Type == ClaimTypes.Name).FirstOrDefault();
var user = await _dbHandler.GetUserAsync(usernameClaim.Value);
template.CreatorUser = user;
var respond = await _dbHandler.CreateTicketAsync(template);
if (respond.MessageType == MessageType.NOK)
{
return(BadRequest(new GeneralMessage()
{
Message = respond.MessageText
}));
}
return(Ok(new GeneralMessage()
{
Message = respond.MessageText
}));
}
