public void CreateDeleteTicketPosts()
{
DepartmentCollection depts = TestSetup.KayakoApiService.Departments.GetDepartments();
StaffUserCollection staff = TestSetup.KayakoApiService.Staff.GetStaffUsers();
StaffUser randomStaffUser = staff[new Random().Next(staff.Count)];
TicketCollection tickets = TestSetup.KayakoApiService.Tickets.GetTickets(depts.Select(d => d.Id).ToArray());
Ticket randomTicket = tickets[new Random().Next(tickets.Count)];
const string subject = "New Post Subject";
const string contents = "This will be the contents";
TicketPostRequest request = new TicketPostRequest()
{
TicketId = randomTicket.Id,
Subject = subject,
Contents = contents,
StaffId = randomStaffUser.Id,
IsPrivate = false
};
TicketPost createdPost = TestSetup.KayakoApiService.Tickets.AddTicketPost(request);
Assert.IsNotNull(createdPost);
Assert.AreEqual(createdPost.StaffId, randomStaffUser.Id);
//Assert.AreEqual(createdPost.Contents, String.Format("{0}\n{1}", contents, randomStaffUser.Signature));
//Subject?
bool success = TestSetup.KayakoApiService.Tickets.DeleteTicketPost(randomTicket.Id, createdPost.Id);
Assert.IsTrue(success);
}
public void GetAllStaffUsers()
{
StaffUserCollection staffUsers = TestSetup.KayakoApiService.Staff.GetStaffUsers();
Assert.IsNotNull(staffUsers, "No staff users were returned");
Assert.IsNotEmpty(staffUsers, "No staff users were returned");
}
public void CreateDeleteTicketPosts()
{
DepartmentCollection depts = TestSetup.KayakoApiService.Departments.GetDepartments();
StaffUserCollection staff = TestSetup.KayakoApiService.Staff.GetStaffUsers();
StaffUser randomStaffUser = staff[new Random().Next(staff.Count)];
TicketCollection tickets = TestSetup.KayakoApiService.Tickets.GetTickets(depts.Select(d => d.Id).ToArray());
Ticket randomTicket = tickets[new Random().Next(tickets.Count)];
string contents = "This will be the contents";
TicketNoteRequest request = new TicketNoteRequest()
{
TicketId = randomTicket.Id,
Content = contents,
StaffId = randomStaffUser.Id,
ForStaffId = randomStaffUser.Id,
NoteColor = NoteColor.Purple
};
TicketNote createdNote = TestSetup.KayakoApiService.Tickets.AddTicketNote(request);
Assert.IsNotNull(createdNote);
Assert.AreEqual(createdNote.Content, contents);
Assert.AreEqual(createdNote.ForStaffId, randomStaffUser.Id);
//Assert.AreEqual(createdNote.CreatorStaffId, randomStaffUser.Id);
Assert.AreEqual(createdNote.NoteColor, NoteColor.Purple);
Assert.AreEqual(createdNote.TicketId, randomTicket.Id);
bool success = TestSetup.KayakoApiService.Tickets.DeleteTicketNote(randomTicket.Id, createdNote.Id);
Assert.IsTrue(success);
}
public void CreateDeleteTicketAttachment()
{
DepartmentCollection depts = TestSetup.KayakoApiService.Departments.GetDepartments();
StaffUserCollection staff = TestSetup.KayakoApiService.Staff.GetStaffUsers();
StaffUser randomStaffUser = staff[new Random().Next(staff.Count)];
TicketCollection tickets = TestSetup.KayakoApiService.Tickets.GetTickets(depts.Select(d => d.Id).ToArray());
Ticket randomTicket = tickets[new Random().Next(tickets.Count)];
TicketPostCollection ticketPosts = TestSetup.KayakoApiService.Tickets.GetTicketPosts(randomTicket.Id);
TicketPost randomPost = ticketPosts[new Random().Next(ticketPosts.Count)];
string contents = Convert.ToBase64String(Encoding.UTF8.GetBytes("This is the file contents"));
TicketAttachmentRequest request = new TicketAttachmentRequest()
{
TicketId = randomTicket.Id,
TicketPostId = randomPost.Id,
FileName = "TheFilename.txt",
Contents = contents
};
TicketAttachment createdAttachment = TestSetup.KayakoApiService.Tickets.AddTicketAttachment(request);
Assert.AreEqual(createdAttachment.TicketId, randomTicket.Id);
Assert.AreEqual(createdAttachment.TicketPostId, randomPost.Id);
Assert.AreEqual(createdAttachment.FileName, "TheFilename.txt");
//Assert.AreEqual(createdAttachment.Contents, contents);
bool success = TestSetup.KayakoApiService.Tickets.DeleteTicketAttachment(randomTicket.Id, createdAttachment.Id);
Assert.IsTrue(success);
}
/// <summary>
/// Retrieve a staff identified by <paramref name="staffId"/>
/// </summary>
/// <param name="staffId">The numeric identifier of the staff.</param>
/// <returns>The staff user.</returns>
public StaffUser GetStaffUser(int staffId)
{
string apiMethod = String.Format("/Base/Staff/{0}", staffId);
StaffUserCollection users = Connector.ExecuteGet <StaffUserCollection>(apiMethod);
if (users != null && users.Count > 0)
{
return(users[0]);
}
return(null);
}
/// <summary>
/// Update the staff identified by <paramref name="staffUser"/>
/// </summary>
/// <remarks>
/// http://wiki.kayako.com/display/DEV/REST+-+Staff#REST-Staff-PUT%2FBase%2FStaff%2F%24id%24
/// </remarks>
/// <param name="staffUser">User to updated</param>
/// <returns>Updated user.</returns>
public StaffUser UpdateStaffUser(StaffUserRequest staffUser)
{
string apiMethod = String.Format("/Base/Staff/{0}", staffUser.Id);
RequestBodyBuilder parameters = PopulateRequestParameters(staffUser, RequestTypes.Update);
StaffUserCollection users = Connector.ExecutePut <StaffUserCollection>(apiMethod, parameters.ToString());
if (users.Count > 0)
{
return(users[0]);
}
return(null);
}
/// <summary>
/// Create a new Staff record
/// </summary>
/// <param name="staffUser">Data representing the new staff</param>
/// <param name="password">The staff password </param>
/// <returns></returns>
public StaffUser CreateStaffUser(StaffUserRequest staffUser)
{
string apiMethod = "/Base/Staff/";
RequestBodyBuilder parameters = PopulateRequestParameters(staffUser, RequestTypes.Create);
StaffUserCollection staff = Connector.ExecutePost <StaffUserCollection>(apiMethod, parameters.ToString());
if (staff != null && staff.Count > 0)
{
return(staff[0]);
}
return(null);
}
public void GetStaffUser()
{
StaffUserCollection staffUsers = TestSetup.KayakoApiService.Staff.GetStaffUsers();
Assert.IsNotNull(staffUsers, "No staff users were returned");
Assert.IsNotEmpty(staffUsers, "No staff users were returned");
StaffUser staffUserToGet = staffUsers[new Random().Next(staffUsers.Count)];
Trace.WriteLine("GetStaffUser using staff user id: " + staffUserToGet.Id);
StaffUser staffUser = TestSetup.KayakoApiService.Staff.GetStaffUser(staffUserToGet.Id);
CompareStaffUsers(staffUser, staffUserToGet);
}
