public void AcquireLock(Guid serviceInstanceId, int pinId, int taskId)
{
if (pinId == 0)
{
return;
}
var dateTime = DateTime.Now;
RetryableOperation.Invoke(ExceptionPolicies.General,
() =>
{
// Check whether lock already exists
var timerLock = _timerLockRepository.FirstOrDefault(x => x.LockedInstance == serviceInstanceId && x.LockedPin == pinId);
if (timerLock == null)
{
// Create new lock
var newLock = new TimerLock
{
LockedInstance = serviceInstanceId,
LockedPin = pinId,
TaskId = taskId,
InsertedBy = _userIdentity.Name,
InsertedDate = dateTime,
UpdatedBy = _userIdentity.Name,
UpdatedDate = dateTime
};
_timerLockRepository.Insert(newLock);
_unitOfWork.Save();
}
});
}
public IEnumerable <Parameter> All()
{
IEnumerable <Parameter> result = null;
RetryableOperation.Invoke(ExceptionPolicies.General, () => { result = _repository.All().ToList(); });
return(result);
}
public IQueryable <ServiceComponentListItem> GetByCustomerWithHierarchy(int customerId)
{
IQueryable <ServiceComponentListItem> result = null;
RetryableOperation.Invoke(ExceptionPolicies.General, () =>
{
result = _serviceComponentRepository
.Query(x => x.ServiceFunction.ServiceDomain.ServiceDesk.CustomerId == customerId)
.Include(i => i.ChildServiceComponents)
.Include(i => i.Resolver)
.Include(i => i.Resolver.ServiceDeliveryOrganisationType)
.Include(i => i.Resolver.ServiceDeliveryUnitType)
.Include(i => i.Resolver.ResolverGroupType)
.AsNoTracking()
.Select(x => new ServiceComponentListItem
{
ServiceDeskName = x.ServiceFunction.ServiceDomain.ServiceDesk.DeskName,
ServiceDomainName = x.ServiceFunction.ServiceDomain.AlternativeName ??
x.ServiceFunction.ServiceDomain.DomainType.DomainName,
ServiceFunctionId = x.ServiceFunctionId,
ServiceFunctionName = x.ServiceFunction.AlternativeName ?? x.ServiceFunction.FunctionType.FunctionName,
ServiceComponent = x
});
});
return(result);
}
public void CompleteUnrecoverableTaskException(Task task, string message)
{
RetryableOperation.Invoke(ExceptionPolicies.General,
() =>
{
var timerLock = _timerLockRepository.Find(x => x.TaskId == task.Id).ToList();
if (timerLock.Any())
{
foreach (var lck in timerLock)
{
// Explicitly remove the timer lock
_timerLockRepository.Delete(lck);
}
}
// Create a history log
var historyLog = task.CreateHistoryLog(_userIdentity.Name);
historyLog.EventType = LoggingEventTypeNames.Error;
historyLog.EventDetail = message;
historyLog.Escalated = false;
_historyLogRepository.Insert(historyLog);
// Delete the task
_taskRepository.Delete(task);
_unitOfWork.Save();
});
}
public T GetParameterByNameOrCreate <T>(string parameterName, T defaultValue, ParameterType parameterType)
{
var result = default(T);
RetryableOperation.Invoke(ExceptionPolicies.General, () =>
{
var paramValue = _repository
.Query(x => x.ParameterName == parameterName)
.Select(s => s.ParameterValue)
.SingleOrDefault();
if (string.IsNullOrEmpty(paramValue))
{
var entity = new Parameter
{
ParameterName = parameterName,
ParameterValue = defaultValue.ConvertGenericValueToString(),
Type = parameterType,
InsertedBy = _userIdentity.Name,
InsertedDate = DateTime.Now,
UpdatedBy = _userIdentity.Name,
UpdatedDate = DateTime.Now
};
_repository.Insert(entity);
result = defaultValue;
}
else
{
result = paramValue.ConvertStringToGenericValue <T>();
}
});
return(result);
}
public IEnumerable <ServiceDeliveryUnitTypeRefData> GetAllAndNotVisibleForCustomer(int customerId)
{
List <ServiceDeliveryUnitTypeRefData> result = null;
RetryableOperation.Invoke(ExceptionPolicies.General, () =>
{
// Obtain all the visible resolver group types
result = _serviceDeliveryUnitTypeRefDataRepository
.Query(x => x.Visible)
.ToList();
// Add all the Non-Visible/Customer Unique Resolver Groups
result.AddRange(_resolverRepository
.Query(x => x.ServiceDesk.CustomerId == customerId && !x.ServiceDeliveryUnitType.Visible)
.Select(x => x.ServiceDeliveryUnitType).Distinct()
.ToList());
result = result
.OrderBy(x => x.SortOrder).ThenBy(x => x.ServiceDeliveryUnitTypeName)
.ToList();
});
return(result);
}
public Parameter Find(string parameterName)
{
Parameter result = null;
RetryableOperation.Invoke(ExceptionPolicies.General, () => { result = _repository.SingleOrDefault(x => x.ParameterName == parameterName); });
return(result);
}
public IQueryable <ServiceFunctionListItem> CustomerServiceFunctions(int customerId)
{
IQueryable <ServiceFunctionListItem> result = null;
RetryableOperation.Invoke(ExceptionPolicies.General,
() =>
{
result = _serviceFunctionRepository
.Query(c => c.ServiceDomain.ServiceDesk.CustomerId == customerId).AsNoTracking().Select(x => new ServiceFunctionListItem
{
Id = x.Id,
CustomerName = x.ServiceDomain.ServiceDesk.Customer.CustomerName,
ServiceDeskName = x.ServiceDomain.ServiceDesk.DeskName,
ServiceDomainId = x.ServiceDomainId,
ServiceDomainName = x.ServiceDomain.AlternativeName ?? x.ServiceDomain.DomainType.DomainName,
FunctionTypeId = x.FunctionTypeId,
FunctionName = x.FunctionType.FunctionName,
AlternativeName = x.AlternativeName,
DiagramOrder = x.DiagramOrder,
UpdatedBy = x.UpdatedBy,
UpdatedDate = x.UpdatedDate
});
});
return(result);
}
public ActionResult DownloadDiagram(int id)
{
ActionResult actionResult = null;
try
{
RetryableOperation.Invoke(ExceptionPolicies.General, () =>
{
var diagram = _diagramService.GetByCustomerAndId(_appUserContext.Current.CurrentCustomer.Id, id);
if (diagram != null)
{
var contentDisposition = new ContentDisposition
{
FileName = diagram.Filename,
Inline = false,
};
_contextManager.ResponseManager.AppendHeader("Content-Disposition",
contentDisposition.ToString());
actionResult = new FileStreamResult(new MemoryStream(diagram.DiagramData), diagram.MimeType);
}
});
}
catch (Exception ex)
{
_contextManager.ResponseManager.StatusCode = 500;
_contextManager.ResponseManager.AppendHeader(ModelStateErrorNames.ErrorMessage, ex.Message);
}
return(actionResult);
}
public void CreateAuditBaseline(Customer customer)
{
RetryableOperation.Invoke(ExceptionPolicies.General, () =>
{
var userName = _userIdentity.Name;
var now = DateTime.Now;
customer.Baseline = true;
customer.UpdatedDate = now;
customer.UpdatedBy = userName;
_customerRepository.Update(customer);
var audit = new Audit
{
Customer = customer,
CustomerId = customer.Id,
ReasonForIssue = "Initial Customer Baseline Version",
Version = 1.0,
InsertedBy = userName,
InsertedDate = now,
UpdatedBy = userName,
UpdatedDate = now
};
_auditRepository.Insert(audit);
_unitOfWork.Save();
});
}
public void Create(IEnumerable <ServiceComponent> entities)
{
RetryableOperation.Invoke(ExceptionPolicies.General, () =>
{
_serviceComponentRepository.AddRange(entities);
_unitOfWork.Save();
});
}
public void Update(IEnumerable <ServiceComponent> entities)
{
RetryableOperation.Invoke(ExceptionPolicies.General, () =>
{
entities?.ForEach(f => _serviceComponentRepository.Update(f));
_unitOfWork.Save();
});
}
public void Update(ServiceComponent entity)
{
RetryableOperation.Invoke(ExceptionPolicies.General, () =>
{
_serviceComponentRepository.Update(entity);
_unitOfWork.Save();
});
}
public void Delete(OperationalProcessTypeRefData entity)
{
RetryableOperation.Invoke(ExceptionPolicies.General, () =>
{
_operationalProcessRefDataRepository.Delete(entity);
_unitOfWork.Save();
});
}
public void Delete(ContextHelpRefData entity)
{
RetryableOperation.Invoke(ExceptionPolicies.General, () =>
{
_contextHelpRefDataRepository.Delete(entity);
_unitOfWork.Save();
});
}
public void Delete(Parameter entity)
{
RetryableOperation.Invoke(ExceptionPolicies.General, () =>
{
_repository.Delete(entity);
_unitOfWork.Save();
});
}
public void Delete(int id)
{
RetryableOperation.Invoke(ExceptionPolicies.General, () =>
{
_parameterRepository.Delete(_parameterRepository.GetById(id));
_unitOfWork.Save();
});
}
public void Update(Audit entity)
{
RetryableOperation.Invoke(ExceptionPolicies.General, () =>
{
_auditRepository.Update(entity);
_unitOfWork.Save();
});
}
public void Delete(ResolverGroupTypeRefData entity)
{
RetryableOperation.Invoke(ExceptionPolicies.General, () =>
{
_resolverGroupTypeRefDataRepository.Delete(entity);
_unitOfWork.Save();
});
}
public void Delete(ServiceDeliveryOrganisationTypeRefData entity)
{
RetryableOperation.Invoke(ExceptionPolicies.General, () =>
{
_serviceDeliveryOrganisationRefDataRepository.Delete(entity);
_unitOfWork.Save();
});
}
public void Update(CustomerPack entity)
{
RetryableOperation.Invoke(ExceptionPolicies.General, () =>
{
_customerPackRepository.Update(entity);
_unitOfWork.Save();
});
}
public int Create(OperationalProcessTypeRefData entity)
{
RetryableOperation.Invoke(ExceptionPolicies.General, () =>
{
_operationalProcessRefDataRepository.Insert(entity);
_unitOfWork.Save();
});
return(entity.Id);
}
public int Create(ServiceDeliveryOrganisationTypeRefData entity)
{
RetryableOperation.Invoke(ExceptionPolicies.General, () =>
{
_serviceDeliveryOrganisationRefDataRepository.Insert(entity);
_unitOfWork.Save();
});
return(entity.Id);
}
public void Delete(TimerLock entity)
{
RetryableOperation.Invoke(ExceptionPolicies.General,
() =>
{
_timerLockRepository.Delete(entity);
_unitOfWork.Save();
});
}
public int Create(ResolverGroupTypeRefData entity)
{
RetryableOperation.Invoke(ExceptionPolicies.General, () =>
{
_resolverGroupTypeRefDataRepository.Insert(entity);
_unitOfWork.Save();
});
return(entity.Id);
}
public void Delete(Library entity)
{
RetryableOperation.Invoke(ExceptionPolicies.General,
() =>
{
_libraryRepository.Delete(entity);
_unitOfWork.Save();
});
}
public void Delete(int id)
{
RetryableOperation.Invoke(ExceptionPolicies.General,
() =>
{
_taskRepository.Delete(id);
_unitOfWork.Save();
});
}
public int Create(ServiceComponent entity)
{
RetryableOperation.Invoke(ExceptionPolicies.General, () =>
{
_serviceComponentRepository.Insert(entity);
_unitOfWork.Save();
});
return(entity.Id);
}
public void Delete(HistoryLog entity)
{
RetryableOperation.Invoke(ExceptionPolicies.General,
() =>
{
_taskHistoryLogRepository.Delete(entity);
_unitOfWork.Save();
});
}
public void Update(InputTypeRefData entity)
{
RetryableOperation.Invoke(ExceptionPolicies.General,
() =>
{
_inputTypeRefDataRepository.Update(entity);
_unitOfWork.Save();
});
}
