public ActionResult ChangeAppointment(long callQueueCustomerId, long callId, long attemptId, long eventId)
{
var guid = Guid.NewGuid().ToString();
var callQueueCustomer = _callQueueCustomerRepository.GetById(callQueueCustomerId);
var registrationFlow = new RegistrationFlowModel
{
GuId = guid,
CallId = callId,
CallQueueCustomerId = callQueueCustomerId,
CustomerId = callQueueCustomer.CustomerId.HasValue ? callQueueCustomer.CustomerId.Value : 0,
AttempId = attemptId,
EventId = eventId
};
Session[guid] = registrationFlow;
if (registrationFlow.CustomerId > 0)
{
string redirectUrl = _settings.AppUrl + "/App/CallCenter/CallCenterRep/CallCenterRepRescheduleCustomerAppointment.aspx?Call=Yes&EventCustomerID=" + callQueueCustomer.EventCustomerId + "&CustomerID=" + registrationFlow.CustomerId
+ "&EventID=" + eventId + "&callQueueCustomerId=" + callQueueCustomerId + "&attemptId=" + attemptId + "&guid=" + guid;
Response.RedirectUser(redirectUrl);
return(null);
}
return(null);
}
protected void Page_Load(object sender, EventArgs e)
{
var customerMasterPage = (Customer_CustomerMaster)Master;
customerMasterPage.SetBreadcrumb = "<a href=\"/App/Customer/HomePage.aspx\">Home</a>";
customerMasterPage.SetPageView("DashBoard");
if (Session["LastLoginTime"] != null && !string.IsNullOrEmpty(Session["LastLoginTime"].ToString().Trim()))
{
spLastLogin.InnerText = "Last login: "******"LastLoginTime"].ToString()).ToString("MMMM dd, yyyy, hh:mm tt");
}
else
{
divLastLogin.Visible = false;
}
ShippingDetailControl.ShowFreeOption = false;
ShippingDetailControl.ShowOnlineOption = true;
ProductOption.IsProductSelected = true;
ProductOption.IsProductCheckboxEnabled = false;
if (!IsPostBack)
{
if (string.IsNullOrEmpty(Request.QueryString["guid"]))
{
hfGuId.Value = Guid.NewGuid().ToString();
var registrationFlow = new RegistrationFlowModel
{
GuId = hfGuId.Value
};
RegistrationFlow = registrationFlow;
}
}
}
public ActionResult StartCall(string cn, string dn, bool isInbound)
{
var call = new Call
{
CreatedByOrgRoleUserId = _sessionContext.UserSession.CurrentOrganizationRole.OrganizationRoleUserId,
StartTime = DateTime.Now,
IsIncoming = isInbound,
CalledInNumber = dn,
CallerNumber = cn,
DateCreated = DateTime.Now,
DateModified = DateTime.Now,
Status = (long)CallStatus.Initiated
};
call = _callCenterCallRepository.Save(call);
GuId = Guid.NewGuid().ToString();
var registrationFlow = new RegistrationFlowModel
{
GuId = GuId,
CallId = call.Id,
PreQualificationResultId = 0
};
RegistrationFlow = registrationFlow;
Response.RedirectUser("~/App/CallCenter/CallCenterRep/BasicCallInfo.aspx?guid=" + GuId);
return(null);
}
public void Register(long customerId, long prospectCustomerId)
{
var organizationRoleUserId = _sessionContext.UserSession.CurrentOrganizationRole.OrganizationRoleUserId;
var callId = _outboundCallQueueService.SetCallDetail(organizationRoleUserId);
var guid = Guid.NewGuid().ToString();
var registrationFlow = new RegistrationFlowModel
{
GuId = guid,
CallId = callId
};
Session[guid] = registrationFlow;
if (customerId == 0 && prospectCustomerId > 0)
{
UpdateContactedInfo(prospectCustomerId);
registrationFlow.ProspectCustomerId = prospectCustomerId;
Response.RedirectUser("/App/CallCenter/CallCenterRep/BasicCallInfo.aspx?guid=" + guid);
}
else if (customerId > 0 && prospectCustomerId > 0)
{
var customer = _customerRepository.GetCustomer(customerId);
UpdateContactedInfo(prospectCustomerId);
registrationFlow.ProspectCustomerId = prospectCustomerId;
Response.RedirectUser("/App/CallCenter/CallCenterRep/CustomerVerification.aspx?CustomerID=" + customerId + "&Zip=" + customer.Address.ZipCode.Zip + "&guid=" + guid);
}
}
protected void ibtnStartCall_Click(object sender, ImageClickEventArgs e)
{
var objCcRepCall = new ECall();
objCcRepCall.CallCenterCallCenterUserID = IoC.Resolve <ISessionContext>().UserSession.CurrentOrganizationRole.OrganizationRoleUserId;
objCcRepCall.TimeCreated = DateTime.Now.ToString();
objCcRepCall.IncomingPhoneLine = txtIncomingPhLine.Text;
objCcRepCall.CallersPhoneNumber = txtCallersPhNumber.Text;
objCcRepCall.CallNotes = new List <ECallCenterNotes>();
objCcRepCall.OutBound = chkOutBoundCall.Checked;
var callcenterDal = new CallCenterDAL();
var returnresult = callcenterDal.UpdateCall(objCcRepCall);
GuId = Guid.NewGuid().ToString();
var registrationFlow = new RegistrationFlowModel
{
GuId = GuId,
CallId = returnresult,
PreQualificationResultId = 0
};
RegistrationFlow = registrationFlow;
Response.RedirectUser("BasicCallInfo.aspx?guid=" + GuId);
}
protected void Page_Load(object sender, EventArgs e)
{
SetTitles();
if (CustomerType == CustomerType.Existing)
{
dvTitle.InnerText = "Technician Existing Customer";
}
if (!IsPostBack)
{
if (string.IsNullOrEmpty(Request.QueryString["guid"]))
{
hfGuId.Value = Guid.NewGuid().ToString();
var registrationFlow = new RegistrationFlowModel
{
GuId = hfGuId.Value
};
RegistrationFlow = registrationFlow;
}
txtFirstName.Focus();
BindStateDropDown();
ClientScript.RegisterStartupScript(typeof(string), "jscode_setFirstNameFocus", "setFocusFirstName();", true);
}
SetJavaScriptEvents();
}
public ActionResult RegisterForEvent(long callQueueCustomerId, long eventId, long callId, long attemptId, bool isGmsCall = false, bool isViciCall = false, long previousEventId = 0)
{
var guid = Guid.NewGuid().ToString();
CallQueueCustomer callQueueCustomer = null;
long customerId = 0;
long prospectCustomerId = 0;
long campaignId = 0;
if (callQueueCustomerId > 0)
{
callQueueCustomer = _callQueueCustomerRepository.GetById(callQueueCustomerId);
customerId = callQueueCustomer.CustomerId.HasValue ? callQueueCustomer.CustomerId.Value : 0;
prospectCustomerId = callQueueCustomer.ProspectCustomerId.HasValue ? callQueueCustomer.ProspectCustomerId.Value : 0;
campaignId = callQueueCustomer.CampaignId.HasValue ? callQueueCustomer.CampaignId.Value : 0;
}
else
{
var call = _callCenterCallRepository.GetById(callId);
customerId = call.CalledCustomerId;
}
var registrationFlow = new RegistrationFlowModel
{
GuId = guid,
CallId = callId,
EventId = eventId,
CallQueueCustomerId = callQueueCustomerId,
CustomerId = customerId,
ProspectCustomerId = prospectCustomerId,
CampaignId = campaignId,
AttempId = attemptId,
IsGmsCall = isGmsCall,
IsViciCall = isViciCall
};
Session[guid] = registrationFlow;
if (registrationFlow.CustomerId > 0)
{
if (previousEventId > 0)
{
_eventCustomerQuestionAnswerService.UpdatePreQualifiedTestAnswers(customerId, eventId, previousEventId, _sessionContext.UserSession.CurrentOrganizationRole.OrganizationRoleUserId);
}
_callCenterCallRepository.UpdateCallCenterCallStatus(CallType.Existing_Customer.ToString().Replace("_", " "), callId);
string redirectUrl = _settings.AppUrl + "/App/CallCenter/CallCenterRep/ExistingCustomer/ExistingCustomer.aspx?CustomerType=Existing&CustomerID=" + registrationFlow.CustomerId + "&guid=" + guid;
Response.RedirectUser(redirectUrl);
return(null);
}
if (registrationFlow.ProspectCustomerId > 0)
{
_callCenterCallRepository.UpdateCallCenterCallStatus(CallType.Register_New_Customer.ToString().Replace("_", " "), callId);
string redirectUrl = _settings.AppUrl + "/App/CallCenter/CallCenterRep/ExistingCustomer/ExistingCustomer.aspx?CustomerType=New&guid=" + guid;
Response.RedirectUser(redirectUrl);
return(null);
}
return(null);
}
public ActionResult CustomerDetails(long callQueueCustomerId, long customerId, long callId)
{
var guid = Guid.NewGuid().ToString();
var registrationFlow = new RegistrationFlowModel
{
GuId = guid,
CallId = callId,
CallQueueCustomerId = callQueueCustomerId,
CustomerId = customerId
};
Session[guid] = registrationFlow;
Response.RedirectUser(_settings.AppUrl + "/App/CallCenter/CallCenterRep/CallCenterRepCustomerDetails.aspx?CustomerID=" + customerId + "&guid=" + guid);
return(null);
}
public void StartOutboundCall(long customerId, long prospectCustomerId, long callQueueCustomerId)
{
var organizationRoleUserId = _sessionContext.UserSession.CurrentOrganizationRole.OrganizationRoleUserId;
var callId = _outboundCallQueueService.SetCallDetail(organizationRoleUserId, customerId);
var guid = Guid.NewGuid().ToString();
var registrationFlow = new RegistrationFlowModel
{
GuId = guid,
CallId = callId,
CallQueueCustomerId = callQueueCustomerId
};
var callQueueCustomer = _callQueueCustomerRepository.GetById(callQueueCustomerId);
callQueueCustomer.Status = CallQueueStatus.InProcess;
callQueueCustomer.DateModified = DateTime.Now;
callQueueCustomer.ModifiedByOrgRoleUserId = _sessionContext.UserSession.CurrentOrganizationRole.OrganizationRoleUserId;
_callQueueCustomerRepository.Save(callQueueCustomer);
var callQueueCustomerCall = new CallQueueCustomerCall {
CallQueueCustomerId = callQueueCustomerId, CallId = callId
};
_callQueueCustomerCallRepository.Save(callQueueCustomerCall);
Session[guid] = registrationFlow;
if (customerId == 0 && prospectCustomerId > 0)
{
UpdateContactedInfo(prospectCustomerId);
registrationFlow.ProspectCustomerId = prospectCustomerId;
Response.RedirectUser("/App/CallCenter/CallCenterRep/BasicCallInfo.aspx?guid=" + guid);
}
else if (customerId > 0)
{
var customer = _customerRepository.GetCustomer(customerId);
var prospectCustomer = _prospectCustomerRepository.GetProspectCustomerByCustomerId(customerId);
if (prospectCustomer != null)
{
UpdateContactedInfo(prospectCustomer.Id);
registrationFlow.ProspectCustomerId = prospectCustomer.Id;
}
Response.RedirectUser("/App/CallCenter/CallCenterRep/CustomerVerification.aspx?CustomerID=" + customerId + "&Zip=" + customer.Address.ZipCode.Zip + "&guid=" + guid);
}
}
protected void lnkSelectEvent_Click(object sender, EventArgs e)
{
var lnkEvent = (ImageButton)sender;
long eventId = Convert.ToInt64(lnkEvent.CommandArgument);
long customerId = IoC.Resolve <ISessionContext>().UserSession.CurrentOrganizationRole.OrganizationRoleUserId;
if (PackageRegistrationValidators.EventValidation(customerId, eventId))
{
IEventCustomerRegistrationViewDataRepository eventCustomerRegistrationViewDataRepository =
new EventCustomerRegistrationViewDataRepository();
var data =
eventCustomerRegistrationViewDataRepository.GetEventCustomerOrders(customerId,
Convert.ToInt64(
lnkEvent.CommandArgument));
if (data != null)
{
var packageAndTest = data.PackageName;
packageAndTest = string.IsNullOrEmpty(packageAndTest)
? data.AdditinalTest
: packageAndTest +
(string.IsNullOrEmpty(data.AdditinalTest)
? string.Empty
: ", " + data.AdditinalTest);
divErrorMsg.InnerHtml = "You are already registered for this event (" + data.EventName +
" ) at " + data.EventDate.ToString("dddd dd MMMM yyyy") + " " +
data.AppointmentStartTime.ToString("hh:mm tt") + " for the " +
packageAndTest +
". Duplicate registrations, on one event, for the same customer are not allowed.";
divErrorMsg.Visible = true;
return;
}
}
var service = IoC.Resolve <IRefundRequestService>();
var result = service.CheckifCancelAppointmentRequestExistsforaCustomer(eventId, customerId);
if (result)
{
var settings = IoC.Resolve <ISettings>();
divErrorMsg.InnerHtml = "Your appointment has been cancelled for this event, the cancellation request is in process. Re-registration is not allowed unless the request is resolved. Please call on this number " + settings.CustomerPortalPhoneTollFree;
divErrorMsg.Visible = true;
return;
}
if (string.IsNullOrEmpty(GuId) || RegistrationFlow == null)
{
GuId = Guid.NewGuid().ToString();
var registrationFlow = new RegistrationFlowModel
{
GuId = GuId,
EventId = eventId
};
RegistrationFlow = registrationFlow;
}
else
{
RegistrationFlow.EventId = eventId;
}
if (RegistrationFlow.AppointmentSlotIds != null && RegistrationFlow.AppointmentSlotIds.Count() > 0)
{
var eventSchedulingSlotRepository = IoC.Resolve <IEventSchedulingSlotRepository>();
var slots = eventSchedulingSlotRepository.GetbyIds(RegistrationFlow.AppointmentSlotIds);
if (slots.Where(s => s.EventId != eventId).Any())
{
eventSchedulingSlotRepository.ReleaseSlots(RegistrationFlow.AppointmentSlotIds);
RegistrationFlow.AppointmentSlotIds = null;
}
}
Response.RedirectUser("UpdateEventCustomerProfile.aspx?guid=" + RegistrationFlow.GuId);
}
protected void Page_Load(object sender, EventArgs e)
{
Page.Title = "Request Report";
if (CurrentOrgRole.CheckRole((long)Roles.Technician) || CurrentOrgRole.CheckRole((long)Roles.NursePractitioner))
{
var obj = (Franchisee_Technician_TechnicianMaster)Master;
obj.settitle("Request Report");
obj.SetBreadcrumb = "<a href=\"/Scheduling/Event/Index\">Dashboard</a>";
this.Form.Action = Request.RawUrl;
}
else
{
var obj = (CallCenter_CallCenterMaster1)Master;
obj.SetTitle("Request Report");
obj.SetBreadCrumbRoot = "<a href=\"/CallCenter/CallCenterRepDashboard/Index\">Dashboard</a>";
obj.hideucsearch();
}
if (CurrentOrgRole.CheckRole((long)Roles.FranchisorAdmin))
{
this.Form.Action = Request.RawUrl;
}
if (Request.QueryString["Call"] != null && Request.QueryString["Call"] == "No")
{
divCall.Style.Add(HtmlTextWriterStyle.Display, "none");
divCall.Style.Add(HtmlTextWriterStyle.Visibility, "hidden");
}
if (!string.IsNullOrEmpty(Request.QueryString["EventId"]))
{
ResultOtion.EventId = Convert.ToInt64(Request.QueryString["EventId"]);
}
if (!IsPostBack)
{
if (string.IsNullOrEmpty(Request.QueryString["guid"]) && (CurrentOrgRole.CheckRole((long)Roles.Technician) || CurrentOrgRole.CheckRole((long)Roles.NursePractitioner) || CurrentOrgRole.CheckRole((long)Roles.FranchisorAdmin)))
{
hfGuId.Value = Guid.NewGuid().ToString();
var registrationFlow = new RegistrationFlowModel
{
GuId = hfGuId.Value
};
RegistrationFlow = registrationFlow;
}
if (!string.IsNullOrEmpty(Request.QueryString["EventId"]))
{
hfEventID.Value = Request.QueryString["EventId"];
}
RegistrationFlow.ShippingDetailId = 0;
ProductOption.IsProductSelected = true;
ProductOption.IsProductCheckboxEnabled = false;
//if (!string.IsNullOrEmpty(Request.QueryString["EventId"]))
// ProductOption.EventId = Convert.ToInt64(Request.QueryString["EventId"]);
if (CallId != null)
{
hfCallStartTime.Value = new CallCenterCallRepository().GetCallStarttime(CallId.Value);
}
var customerRepository = IoC.Resolve <ICustomerRepository>();
var objCustomer = customerRepository.GetCustomer(CustomerId);
spnCustomerName.InnerText = objCustomer.NameAsString;
spnAddress.InnerText = objCustomer.Address.ToString();
spnEmail.InnerText = objCustomer.Email != null?objCustomer.Email.ToString() : string.Empty;
ViewState["UrlReferer"] = "/App/CallCenter/CallCenterRep/CustomerOptions.aspx?CustomerID=" + objCustomer.CustomerId + "&Name=" + objCustomer.NameAsString + "&guid=" + GuId;//Request.UrlReferrer.PathAndQuery;
if (CurrentOrgRole.CheckRole((long)Roles.Technician) || CurrentOrgRole.CheckRole((long)Roles.NursePractitioner) || CurrentOrgRole.CheckRole((long)Roles.FranchisorAdmin))
{
if (!Request.UrlReferrer.PathAndQuery.ToLower().Contains(("/MakePaymentforAddonProduct").ToLower()))
{
ViewState["UrlReferer"] = Request.UrlReferrer.PathAndQuery;
}
else
{
ViewState["UrlReferer"] = Session["c_url"];
}
}
var masterDal = new MasterDAL();
List <EEvent> customerEvent = masterDal.GetCustomerEvent(CustomerId.ToString(), 1);
var tbltemp = new DataTable();
tbltemp.Columns.Add("Id");
tbltemp.Columns.Add("Name");
tbltemp.Columns.Add("Date");
tbltemp.Columns.Add("City");
tbltemp.Columns.Add("AppTime");
tbltemp.Columns.Add("Package");
tbltemp.Columns.Add("PaymentMethod");
tbltemp.Columns.Add("Status");
tbltemp.Columns.Add("EventCustomerID");
tbltemp.Columns.Add("HostName");
tbltemp.Columns.Add("HostAddress");
tbltemp.Columns.Add("EventStatus");
if (customerEvent != null)
{
for (Int32 intCounter = 0; intCounter < customerEvent.Count; intCounter++)
{
string strEventDate = Convert.ToDateTime(customerEvent[intCounter].EventDate).ToString("MMM dd yyyy");
string strAppointmentStartTime = Convert.ToDateTime(customerEvent[intCounter].Customer[0].EventAppointment.StartTime).ToString("hh:mm tt");
string strAppointmentEndTime = Convert.ToDateTime(customerEvent[intCounter].Customer[0].EventAppointment.EndTime).ToString("hh:mm tt");
string strAppointmentTime = strAppointmentStartTime + " - " + strAppointmentEndTime;
string strPackage = customerEvent[intCounter].Customer[0].EventPackage.Package.PackageName;
string strReportStatus = customerEvent[intCounter].Customer[0].Interpreted.ToString();
string strPayMethod = customerEvent[intCounter].Customer[0].PaymentDetail.PaymentType.Name;
string strHostAddress = CommonCode.AddressMultiLine(customerEvent[intCounter].Host.Address.Address1, customerEvent[intCounter].Host.Address.Address2, customerEvent[intCounter].Host.Address.City, customerEvent[intCounter].Host.Address.State, customerEvent[intCounter].Host.Address.Zip);
tbltemp.Rows.Add(new object[]
{ customerEvent[intCounter].EventID, customerEvent[intCounter].Name,
strEventDate, customerEvent[intCounter].Host.Address.City,
strAppointmentStartTime, strPackage, strPayMethod, strReportStatus,
customerEvent[intCounter].Customer[0].CustomerEventTestID,
customerEvent[intCounter].Host.Name, strHostAddress,
Convert.ToString(Enum.Parse(typeof(EventStatus), customerEvent[intCounter].EventStatus.ToString())) });
}
dgeventhistory.DataSource = tbltemp;
ViewState["DSGRID"] = tbltemp;
dgeventhistory.DataBind();
dbsearch.Visible = true;
dbsearch.Style["display"] = "";
dvSearchResult.InnerText = "Select the appointment you want to buy the add on product for:";
imgNext.Visible = true;
}
else
{
dbsearch.Visible = false;
dbsearch.Style["display"] = "";
dgeventhistory.Visible = false;
dvSearchResult.InnerText = "No Result found";
imgNext.Visible = false;
}
ResultOtion.ShowOnlineOption = false;
}
}
