private static void PullConversationData(DateTime from, IPlugin loadedPlugin)
{
Log.Debug($"PullConversationData(), {nameof(from)}:{from.ToString("O")}, {nameof(To)}:{To.ToString("O")}");
try
{
if (from.Equals(DateTime.MinValue))
{
throw new ArgumentException("Equals(DateTime.MinValue)", nameof(from));
} // a legacy condition, not sure is it necessary at all
// <calculating intervals>
var intervalList = new List <Interval>();
var tempFrom = from;
while (To.Subtract(tempFrom).TotalDays >= MaxIntervalDurationDays)
{
var tempTo = tempFrom.AddDays(MaxIntervalDurationDays).Date.AddTicks(-1);
intervalList.Add(new Interval(tempFrom, tempTo));
tempFrom = tempTo.AddDays(1).Date;
}
intervalList.Add(new Interval(tempFrom, To));
// </calculating intervals>
// <getting the data>
foreach (var interval in intervalList)
{
var conversationData = PureCloudObj.GetConversationData(interval);
if (conversationData == null || conversationData.Count < 1)
{
continue;
}
var conversationDataJson = "{\"conversations\":" + JsonConvert.SerializeObject(conversationData) + "}";
loadedPlugin.PushData(conversationDataJson);
Log.Info($"{nameof(loadedPlugin.AttachParticipantAttrs)}:{loadedPlugin.AttachParticipantAttrs}");
if (!loadedPlugin.AttachParticipantAttrs)
{
continue;
}
var finishedConversations = conversationData.Where(conversation => conversation.ConversationEnd != null).Select(conversation => conversation.ConversationId).ToList();
var participantAttrs = PureCloudObj.GetParticipantAttrs(finishedConversations);
if (participantAttrs == null || participantAttrs.Count < 1)
{
continue;
}
var participantAttrsJson = "{\"participantattrs\":" + JsonConvert.SerializeObject(participantAttrs) + "}";
loadedPlugin.PushData(participantAttrsJson);
var conversationMetrics = PureCloudObj.GetConversationMetrics(finishedConversations);
if (conversationMetrics == null || conversationMetrics.Count < 1)
{
continue;
}
var conversationMetricsJson = "{\"conversationmetrics\":" + JsonConvert.SerializeObject(conversationMetrics) + "}";
loadedPlugin.PushData(conversationMetricsJson);
}
// </getting the data>
}
catch (Exception ex)
{
Log.Error("PullConversationData()", ex);
}
}
