public virtual async Task <string> PostNewIdeaAsync(Initiative idea, PersonData personData, Uri initiativeUrl)
{
try
{
var request = new New_Create_Operation_0Request(
AuthenticationInfo: new AuthenticationInfo()
{
userName = _options.ServiceUserName,
password = _options.ServicePassword
},
Customer_Company: _options.CustomerCompany,
Customer_Login_ID: _options.CustomerLoginId,
z1D_Action: _options.Z1D_Action,
Summary: idea.Title,
Description: "Customer Name: " + personData.Surname + " " + personData.GivenName + '\n' +
"Customer Email: " + personData.Email + '\n' +
"Customer Phone Number: " + personData.Telephone + '\n' +
"Initiative's Description: " + idea.Description + '\n' +
"Initiative's URL: " + initiativeUrl,
Requested_For: Requested_ForType.Individual,
Location_Company: _options.LocationCompany,
Work_Order_Template_Used: _options.WorkOrderTemplateUsed,
TemplateName: _options.TemplateName,
Categorization_Tier_1: _options.CategorizationTier1,
Categorization_Tier_2: _options.CategorizationTier2,
Categorization_Tier_3: _options.CategorizationTier3,
TemplateID: _options.TemplateId,
Customer_First_Name: _options.CustomerFirstName,
Customer_Last_Name: _options.CustomerLastName);
var response = await _remedyClient.New_Create_Operation_0Async(request);
return(response.InstanceId);
}
catch (Exception err)
{
_logger.Error(err, "Unable to create work order in Remedy for Initiative { InitiativeId }: { ErrorMessage} ", idea.Id, err.Message);
throw;
}
}
public Task <New_Create_Operation_0Response> New_Create_Operation_0Async(New_Create_Operation_0Request request)
{
return(Task.FromResult(new New_Create_Operation_0Response(Guid.NewGuid().ToString())));
}
public New_Create_Operation_0Response New_Create_Operation_0(New_Create_Operation_0Request request)
{
return(new New_Create_Operation_0Response(Guid.NewGuid().ToString()));
}