public void SupportTicketUpdateStatusTest()
{
using (var context = MockContext.Start(this.GetType()))
{
using (var client = context.GetServiceClient <MicrosoftSupportClient>())
{
var servicesList = client.Services.List();
var service = servicesList.Where(x => x.DisplayName.ToLower().Contains("billing")).First();
if (service == null)
{
service = servicesList.First();
}
var problemClassification = client.ProblemClassifications.List(service.Name).First();
var createSupportTicketParams = Util.CreateSupportTicketParametersObject(service.Id, problemClassification.Id);
var ticketName = TestUtilities.GenerateName("SdkNetTest");
Console.WriteLine($"Creating ticket with name: {ticketName}");
var supportTicketDetails = client.SupportTickets.Create(ticketName, createSupportTicketParams);
Console.WriteLine($"Ticket with name: {ticketName} was created successfully. Support ticket id is {supportTicketDetails.SupportTicketId}");
var updateSupportTicketParameters = new Models.UpdateSupportTicket
{
Status = "closed"
};
supportTicketDetails = client.SupportTickets.Update(supportTicketDetails.Name, updateSupportTicketParameters);
Assert.Equal("closed", supportTicketDetails.Status, ignoreCase: true);
}
}
}
public void SupportTicketUpdateContactTest()
{
using (var context = MockContext.Start(this.GetType()))
{
using (var client = context.GetServiceClient <MicrosoftSupportClient>())
{
var servicesList = client.Services.List();
var service = servicesList.Where(x => x.DisplayName.ToLower().Contains("billing")).First();
if (service == null)
{
service = servicesList.First();
}
var problemClassification = client.ProblemClassifications.List(service.Name).First();
var createSupportTicketParams = Util.CreateSupportTicketParametersObject(service.Id, problemClassification.Id);
var ticketName = TestUtilities.GenerateName("SdkNetTest");
Console.WriteLine($"Creating ticket with name: {ticketName}");
var supportTicketDetails = client.SupportTickets.Create(ticketName, createSupportTicketParams);
Console.WriteLine($"Ticket with name: {ticketName} was created successfully. Support ticket id is {supportTicketDetails.SupportTicketId}");
var updateSupportTicketParameters = new Models.UpdateSupportTicket
{
ContactDetails = new Models.UpdateContactProfile
{
FirstName = "first name updated",
LastName = "last name updated",
PrimaryEmailAddress = "*****@*****.**",
PhoneNumber = "4254255555",
AdditionalEmailAddresses = new List <string>
{
"*****@*****.**"
},
Country = "IND",
PreferredSupportLanguage = "de-de",
PreferredTimeZone = "Hawaiian Standard Time"
}
};
supportTicketDetails = client.SupportTickets.Update(supportTicketDetails.Name, updateSupportTicketParameters);
Assert.Equal("first name updated", supportTicketDetails.ContactDetails.FirstName, ignoreCase: true);
Assert.Equal("last name updated", supportTicketDetails.ContactDetails.LastName, ignoreCase: true);
Assert.Equal("ind", supportTicketDetails.ContactDetails.Country, ignoreCase: true);
Assert.Equal("*****@*****.**", supportTicketDetails.ContactDetails.PrimaryEmailAddress, ignoreCase: true);
Assert.Equal("de-de", supportTicketDetails.ContactDetails.PreferredSupportLanguage, ignoreCase: true);
Assert.Equal("hawaiian standard time", supportTicketDetails.ContactDetails.PreferredTimeZone, ignoreCase: true);
Assert.Equal("*****@*****.**", supportTicketDetails.ContactDetails.AdditionalEmailAddresses[0], ignoreCase: true);
Assert.Equal("4254255555", supportTicketDetails.ContactDetails.PhoneNumber, ignoreCase: true);
}
}
}
