public async Task<Model.RootObject_QuerySubmitResponse> SendQuery(string category, string mobileNo, string email, string fieldQuery, string placeholderQuery)// New Query
{
try
{
QueryResponse = new Model.RootObject_QuerySubmitResponse();
if (UtilityClasses.Network.checkNetwork())
{
if (UtilityClasses.MKValidations.isValidMobileNumber(mobileNo) && fieldQuery.Trim().Length > 0 && !fieldQuery.Equals(placeholderQuery))
{
var deviceInformation = new EasClientDeviceInformation();
String url = UtilityClasses.Network.URL_HOST_MOBIKWIK
+ "sendSupport.do?ticket=new&category=" + category
+ "&cell=" + mobileNumber
+ "&email=" + email + "&clientId=" + deviceInformation.Id.ToString()
+ "&issue=" + UtilityClasses.Network.encode(fieldQuery);
sc = new UtilityClasses.ServerCall();
string content = await sc.GetjsonStream(url);// uncomment after testing
//comment after testing
//var res = App.GetResourceStream(new Uri("ResponseFAQ_Chat.txt", UriKind.Relative));//comment after testing
//var content = new StreamReader(res.Stream).ReadToEnd().Trim();//comment after testing
QueryResponse = JsonConvert.DeserializeObject<Model.RootObject_QuerySubmitResponse>(content);
}
}
}
catch (Exception ex)
{
//List<Parameter> Params = new List<Parameter>();
//Params.Add(AccountFunctions.createParameter("Location", "ViewModel FAQ PastIssues"));
//Params.Add(AccountFunctions.createParameter("Method", "SendQuery, Error:" + ex.Message));
//FlurryWP8SDK.Api.LogEvent("FAQ Exception", Params);
}
return QueryResponse;
}
public async void SendUserQuery()
{
try
{
if (MKValidations.isValidMobileNumber(mobileNo) && fieldQuery.Text.Trim().Length > MinimumCharacter && !fieldQuery.Text.Equals(placeholderQuery))
{
ViewModel_PhoneUI.UIFunctions.showProgressIndicator("Submitting your query...");
ViewModel_PhoneUI.UIFunctions.ShowOverlay(ContentOverlay);
disableApplicationBar();
// BackEnabled = false; // need to update
if (Account.Category == string.Empty)
Account.Category = "Others";
Model.RootObject_QuerySubmitResponse response = new Model.RootObject_QuerySubmitResponse();
vm = new ViewModel.VM_faq_PastIssues();
response = await vm.SendQuery(Account.Category, mobileNo, email, fieldQuery.Text.Trim(), placeholderQuery);
enableApplicationBar();
ViewModel_PhoneUI.UIFunctions.HideOverlay(ContentOverlay);
ViewModel_PhoneUI.UIFunctions.hideProgressIndicator();
BackEnabled = true;
if (response.status != null)
if (String.Equals(response.status, "error", StringComparison.OrdinalIgnoreCase))
{
showMessage("Sorry", response.body.id, 0);
//if (res != null)
// this.NavigationService.GoBack();
}
else//response.status, "ok"
{
showMessage("Ticket id: " + response.body.id, "Thank you, We will get back to you shortly!", 1);
//NavigationService.Navigate(new Uri("/Views/FAQ_Chat.xaml?Ticket=" + response.body.id + "&UserChat=" + fieldQuery.Text.Trim() + "&MobikwikChat=" + response.body.message, UriKind.Relative));
}
else
ViewModel_PhoneUI.UIFunctions.showMessage(Network.CHECK_CONNECTION_MESSAGE);
}
else
{
showMessage("Invalid input", "Please enter a valid query with minimum 20 characters. ", 0);//Code for suitable Navigation
}
}
catch (Exception ex)
{
//List<Parameter> Params = new List<Parameter>();
//Params.Add(AccountFunctions.createParameter("Location", "Help"));
//Params.Add(AccountFunctions.createParameter("Method", "Send User Query, Error:" + ex.Message));
//FlurryWP8SDK.Api.LogEvent("FAQ Exception", Params);
}
}
