protected void Page_Load(object sender, EventArgs e)
{
//销毁命令
if (Request["destory"] != null)
{
KFWindow window = Cache.Remove(Request["id"]) as KFWindow;
window.DumpData();
return;
}
//创建一个新的窗口
if (Request["msg"] == null)
{
Name = KFClientBuilder.Current.Build(this);
}
else
{ //发送客服消息
Message message = new Message();
message.DateTime = DateTime.Now;
message.Content = Request["msg"];
message.MessageType = MessageType.KF;
message.HaveRead = false;
bool b = (Cache[Request["id"]] as KFWindow).AddMessage(message);
Response.Write(b);
Response.End();
}
}
/// <summary>
/// 获取客服窗口名称
/// </summary>
/// <param name="page"></param>
/// <returns></returns>
private KFWindow GetKFClient(System.Web.UI.Page page)
{
int onLineNum = 0;
int idleNum = 0;
for (int i = 0; i < MAX_KF_NUMBER; i++)
{
string key = (i + 1).ToString().PadLeft(3, '0');
if (page.Cache[key] != null)
{
onLineNum++;
if ((page.Cache[key] as KFWindow).CurrentUserID == null)
{
idleNum++;
return page.Cache[key] as KFWindow;
}
}
}
string message = string.Empty;
if (idleNum == 0)
message = "十分抱歉，现在客服人员都在繁忙工作中，请稍后再试";
if (onLineNum == 0)
{
//message = "十分抱歉，现在没有客服人员在线，请留言";
KFWindow window = new KFWindow(page.Session.SessionID);
page.Cache.Insert(window.Name, window, null, Cache.NoAbsoluteExpiration, new TimeSpan(12, 0, 0), CacheItemPriority.Normal, null);
return window;
}
page.Response.Write(message);
page.Response.End();
return null;
}
/// <summary>
/// 创建一个客服窗口，返回窗口名称ID
/// </summary>
/// <param name="page"></param>
/// <returns></returns>
public string Build(System.Web.UI.Page page)
{
string kfName = GetClientName(page);
if (string.IsNullOrEmpty(kfName) == false)
{
KFWindow kfWindow = new KFWindow(kfName);
page.Cache.Insert(kfName, kfWindow, null, Cache.NoAbsoluteExpiration, new TimeSpan(12, 0, 0), CacheItemPriority.Normal, null);
return(kfName);
}
return("");
}
/// <summary>
/// 获取可用客服窗口，返回客服窗口ID
/// </summary>
/// <param name="page"></param>
/// <returns></returns>
public string Build(System.Web.UI.Page page)
{
//只能有一个线程获取窗口操作
lock (this)
{
KFWindow window = GetKFClient(page);
if (window != null)
{
window.CurrentUserID = "chatting";
return(window.Name);
}
}
return("");
}
protected void Page_Load(object sender, EventArgs e)
{
string kfname = Request["id"];
KFWindow kfWindow = this.Cache[kfname] as KFWindow;
//客服已经不在线
if (kfWindow == null)
{
Response.Write(KF_OFF_LINE);
Response.End();
return;
}
Stopwatch watch = new Stopwatch();
watch.Start();
while (true)
{
//过期则返回
if (watch.ElapsedMilliseconds / 1000 > EXPIRED_SECONDS)
{
//过期将客服窗口销毁,返回过期提示
Response.Write(EXPIRED);
watch.Stop();
break;
}
string msg = kfWindow.GetKfMessage();
//未获取到消息
if (string.IsNullOrEmpty(msg))
{
Thread.Sleep(50);
continue;
}
//获取到消息则输出
else
{
Response.Write(msg);
break;
}
}
Response.End();
}
/// <summary>
/// 获取客服窗口名称
/// </summary>
/// <param name="page"></param>
/// <returns></returns>
private KFWindow GetKFClient(System.Web.UI.Page page)
{
int onLineNum = 0;
int idleNum = 0;
for (int i = 0; i < MAX_KF_NUMBER; i++)
{
string key = (i + 1).ToString().PadLeft(3, '0');
if (page.Cache[key] != null)
{
onLineNum++;
if ((page.Cache[key] as KFWindow).CurrentUserID == null)
{
idleNum++;
return(page.Cache[key] as KFWindow);
}
}
}
string message = string.Empty;
if (idleNum == 0)
{
message = "十分抱歉，现在客服人员都在繁忙工作中，请稍后再试";
}
if (onLineNum == 0)
{
//message = "十分抱歉，现在没有客服人员在线，请留言";
KFWindow window = new KFWindow(page.Session.SessionID);
page.Cache.Insert(window.Name, window, null, Cache.NoAbsoluteExpiration, new TimeSpan(12, 0, 0), CacheItemPriority.Normal, null);
return(window);
}
page.Response.Write(message);
page.Response.End();
return(null);
}
protected void Page_Load(object sender, EventArgs e)
{
//销毁命令
if (Request["destory"] != null)
{
KFWindow window = (Cache[Request["id"]] as KFWindow);
window.DumpData();
window.CurrentUserID = null;
return;
}
//创建一个新的窗口
if (Request["msg"] == null)
{
Name = ChatClientBuilder.Current.Build(this);
int kfid;
CanChat = int.TryParse(Name, out kfid);
if (CanChat == false)
{
Title = "暂时没有客服在线，请留言";
}
else
{
Title = "与客服" + Name + "交谈中";
}
}
else
{ //发送客服消息
Message message = new Message();
message.DateTime = DateTime.Now;
message.Content = Request["msg"];
message.MessageType = MessageType.User;
message.HaveRead = false;
(Cache[Request["id"]] as KFWindow).AddMessage(message);
}
}
protected void Page_Load(object sender, EventArgs e)
{
string kfname = Request["id"];
KFWindow kfWindow = this.Cache[kfname] as KFWindow;
#region 没有创建好窗口时继续检测
if (kfWindow == null)
{
Response.Write("");
Response.End();
return;
}
#endregion
Stopwatch watch = new Stopwatch();
watch.Start();
while (true)
{
#region 过期则返回
if (watch.ElapsedMilliseconds / 1000 > EXPIRED_SECONDS)
{
watch.Stop();
Response.Write(EXPIRED);
break;
}
#endregion
//有用户连接时
if (string.IsNullOrEmpty(kfWindow.CurrentUserID) == false)
{
//发出有用户来了的消息
if (kfWindow.HaveUser == false)
{
kfWindow.HaveUser = true;
Response.Write(HAVE_USER);
break;
}
string msg = kfWindow.GetUserMessage();
//没有消息
if (string.IsNullOrEmpty(msg))
{
Thread.Sleep(50);
continue;
}
else
{
//有消息产生
Response.Write(msg);
break;
}
}
//没有用户在线
else
{
//发出用户下线的消息
if (kfWindow.HaveUser == true)
{
kfWindow.HaveUser = false;
Response.Write(NO_USER);
break;
}
else
{
continue;
}
}
}
Response.End();
}