public static void ChangeResponsible(int incidentId, int responsibleId)
{
try
{
DataTable responsibleGroup = Incident.GetResponsibleGroupDataTable(incidentId);
responsibleGroup.Columns.Add(new DataColumn("IsNew", typeof(bool)));
foreach (DataRow row in responsibleGroup.Rows)
{
row["IsNew"] = false;
}
if (responsibleId == -1) // NotSetResponsibleId
{
Issue2.UpdateQuickTracking(incidentId, null, -1, false, responsibleGroup);
}
else if (responsibleId == -2) // GroupResponsibleId
{
Issue2.UpdateQuickTracking(incidentId, null, -1, true, responsibleGroup);
}
else
{
Issue2.UpdateQuickTracking(incidentId, null, responsibleId, false, responsibleGroup);
}
}
catch (AccessDeniedException)
{
}
catch (Exception ex)
{
Log.WriteError(ex.ToString());
}
}
void btnSave_ServerClick(object sender, EventArgs e)
{
string values = hfValues.Value;
if (!String.IsNullOrEmpty(values))
{
int state_id = int.Parse(ddStatus.SelectedValue);
if (state_id > 0)
{
string sMessage = txtComment.Text;
sMessage = Mediachase.UI.Web.Util.CommonHelper.parsetext_br(sMessage);
ArrayList errors = new ArrayList();
string[] elems = values.Split(new string[] { ";" }, StringSplitOptions.RemoveEmptyEntries);
foreach (string s in elems)
{
int id = Convert.ToInt32(s, CultureInfo.InvariantCulture);
try
{
Issue2.UpdateQuickTracking(id, sMessage, state_id);
}
catch
{
errors.Add(id);
}
}
if (errors.Count > 0)
{
divErrors.Visible = true;
tblMain.Visible = false;
ShowErrors(errors);
}
else
{
CloseThis();
}
}
else
{
CloseThis();
}
}
else
{
CloseThis();
}
}
void btnSave_ServerClick(object sender, EventArgs e)
{
string values = hfValues.Value;
if (!String.IsNullOrEmpty(values))
{
DataTable dt = null;
if (ViewState["ResponsiblePool"] != null)
{
dt = ((DataTable)ViewState["ResponsiblePool"]).Copy();
}
int iRespId = -1;
bool isRespGroup = false;
switch (hidResp.Value)
{
case "-3": //not change
iRespId = -3;
isRespGroup = false;
break;
case "-2": //not set
iRespId = -1;
isRespGroup = false;
break;
case "-1": //group
iRespId = -1;
isRespGroup = true;
break;
default: //user
try
{
iRespId = int.Parse(hidResp.Value, CultureInfo.InvariantCulture);
isRespGroup = false;
}
catch { }
break;
}
if (iRespId > -3)
{
string sMessage = txtComment.Text;
sMessage = Mediachase.UI.Web.Util.CommonHelper.parsetext_br(sMessage);
ArrayList errors = new ArrayList();
string[] elems = values.Split(new string[] { ";" }, StringSplitOptions.RemoveEmptyEntries);
foreach (string s in elems)
{
int id = Convert.ToInt32(s, CultureInfo.InvariantCulture);
try
{
Issue2.UpdateQuickTracking(id, sMessage, iRespId, isRespGroup, dt);
}
catch
{
errors.Add(id);
}
}
if (errors.Count > 0)
{
divErrors.Visible = true;
tblMain.Visible = false;
ShowErrors(errors);
}
else
{
CloseThis();
}
}
else
{
CloseThis();
}
}
else
{
CloseThis();
}
}
protected void btnSend_Click(object sender, EventArgs e)
{
ArrayList res = new ArrayList();
ArrayList resAdmin = new ArrayList();
#region MakeUsers
int iId1 = MakeUser(txtFirstName1.Text, txtLastName1.Text, txtEMail1.Text, cbAdmin1.Checked);
if (iId1 > 0)
{
if (cbAdmin1.Checked)
{
resAdmin.Add(iId1);
}
res.Add(iId1);
}
int iId2 = MakeUser(txtFirstName2.Text, txtLastName2.Text, txtEMail2.Text, cbAdmin2.Checked);
if (iId2 > 0)
{
if (cbAdmin2.Checked)
{
resAdmin.Add(iId2);
}
res.Add(iId2);
}
int iId3 = MakeUser(txtFirstName3.Text, txtLastName3.Text, txtEMail3.Text, cbAdmin3.Checked);
if (iId3 > 0)
{
if (cbAdmin3.Checked)
{
resAdmin.Add(iId3);
}
res.Add(iId3);
}
int iId4 = MakeUser(txtFirstName4.Text, txtLastName4.Text, txtEMail4.Text, cbAdmin4.Checked);
if (iId4 > 0)
{
if (cbAdmin4.Checked)
{
resAdmin.Add(iId4);
}
res.Add(iId4);
}
res.Add(Security.CurrentUser.UserID);
if (Security.IsUserInGroup(InternalSecureGroups.Administrator))
{
resAdmin.Add(Security.CurrentUser.UserID);
}
#endregion
#region MakeObjects
if (cbAdd.Checked)
{
//1.
string data0 = string.Format("[InternetShortcut]\r\nURL={0}", GlobalResourceManager.Strings["QuickHelpLink"]);
MemoryStream memStream0 = new MemoryStream();
StreamWriter writer0 = new StreamWriter(memStream0, Encoding.Unicode);
writer0.Write(data0);
writer0.Flush();
memStream0.Seek(0, SeekOrigin.Begin);
string title0 = String.Format("Справочник по работе с {0}", IbnConst.ProductFamilyShort);
string html_filename0 = Mediachase.UI.Web.Util.CommonHelper.GetHtmlFileTitle(title0);
if (html_filename0.IndexOf(".url") < 0)
{
html_filename0 += ".url";
}
PrimaryKeyId org_id = PrimaryKeyId.Empty;
PrimaryKeyId contact_id = PrimaryKeyId.Empty;
Common.GetDefaultClient(PortalConfig.ToDoDefaultValueClientField, out contact_id, out org_id);
ToDo.Create(-1, Security.CurrentUser.UserID, String.Format("Ознакомиться со Справочником по работе с {0}", IbnConst.ProductFamilyShort), "", DateTime.Now, DateTime.MinValue,
int.Parse(PortalConfig.ToDoDefaultValuePriorityField),
int.Parse(PortalConfig.ToDoDefaultValueActivationTypeField),
int.Parse(PortalConfig.ToDoDefaultValueCompetionTypeField),
bool.Parse(PortalConfig.ToDoDefaultValueMustConfirmField),
int.Parse(PortalConfig.ToDoDefaultValueTaskTimeField),
Common.StringToArrayList(PortalConfig.ToDoDefaultValueGeneralCategoriesField),
html_filename0, memStream0, res, contact_id, org_id);
//2.
if (resAdmin.Count > 0)
{
string data = string.Format("[InternetShortcut]\r\nURL={0}", "http://friends.pmbox.ru/media/p/5422.aspx");
MemoryStream memStream = new MemoryStream();
StreamWriter writer = new StreamWriter(memStream, Encoding.Unicode);
writer.Write(data);
writer.Flush();
memStream.Seek(0, SeekOrigin.Begin);
string title = String.Format("Администрирование {0}", IbnConst.ProductName);
string html_filename = Mediachase.UI.Web.Util.CommonHelper.GetHtmlFileTitle(title);
if (html_filename.IndexOf(".url") < 0)
{
html_filename += ".url";
}
ToDo.Create(-1, Security.CurrentUser.UserID, "Прочитать про администрирование портала", "", DateTime.Now, DateTime.MinValue,
int.Parse(PortalConfig.ToDoDefaultValuePriorityField),
int.Parse(PortalConfig.ToDoDefaultValueActivationTypeField),
int.Parse(PortalConfig.ToDoDefaultValueCompetionTypeField),
bool.Parse(PortalConfig.ToDoDefaultValueMustConfirmField),
int.Parse(PortalConfig.ToDoDefaultValueTaskTimeField),
Common.StringToArrayList(PortalConfig.ToDoDefaultValueGeneralCategoriesField),
html_filename, memStream, resAdmin, contact_id, org_id);
}
//3.
string data1 = string.Format("[InternetShortcut]\r\nURL={0}", "http://friends.pmbox.ru/files/folders/ibn/entry2685.aspx");
MemoryStream memStream1 = new MemoryStream();
StreamWriter writer1 = new StreamWriter(memStream1, Encoding.Unicode);
writer1.Write(data1);
writer1.Flush();
memStream1.Seek(0, SeekOrigin.Begin);
string title1 = String.Format("Что нового в {0} {1}", IbnConst.ProductFamilyShort, IbnConst.VersionMajorDotMinor);
string html_filename1 = Mediachase.UI.Web.Util.CommonHelper.GetHtmlFileTitle(title1);
if (html_filename1.IndexOf(".url") < 0)
{
html_filename1 += ".url";
}
ToDo.Create(-1, Security.CurrentUser.UserID, String.Format("Ознакомиться с документом Что нового в {0} {1}", IbnConst.ProductFamilyShort, IbnConst.VersionMajorDotMinor), "", DateTime.Now, DateTime.MinValue,
int.Parse(PortalConfig.ToDoDefaultValuePriorityField),
int.Parse(PortalConfig.ToDoDefaultValueActivationTypeField),
int.Parse(PortalConfig.ToDoDefaultValueCompetionTypeField),
bool.Parse(PortalConfig.ToDoDefaultValueMustConfirmField),
int.Parse(PortalConfig.ToDoDefaultValueTaskTimeField),
Common.StringToArrayList(PortalConfig.ToDoDefaultValueGeneralCategoriesField),
html_filename1, memStream1, res, contact_id, org_id);
//4.
if (resAdmin.Count > 0)
{
string data2 = string.Format("[InternetShortcut]\r\nURL={0}", "http://friends.pmbox.ru/wikis/docs/help-desk-ibn.aspx");
MemoryStream memStream2 = new MemoryStream();
StreamWriter writer2 = new StreamWriter(memStream2, Encoding.Unicode);
writer2.Write(data2);
writer2.Flush();
memStream2.Seek(0, SeekOrigin.Begin);
string title2 = String.Format("Как настроить работу Help Desk в {0} {1}", IbnConst.ProductFamilyShort, IbnConst.VersionMajorDotMinor);
string html_filename2 = Mediachase.UI.Web.Util.CommonHelper.GetHtmlFileTitle(title2);
if (html_filename2.IndexOf(".url") < 0)
{
html_filename2 += ".url";
}
ToDo.Create(-1, Security.CurrentUser.UserID, "Прочитать про настройку Help Desk", "", DateTime.Now, DateTime.MinValue,
int.Parse(PortalConfig.ToDoDefaultValuePriorityField),
int.Parse(PortalConfig.ToDoDefaultValueActivationTypeField),
int.Parse(PortalConfig.ToDoDefaultValueCompetionTypeField),
bool.Parse(PortalConfig.ToDoDefaultValueMustConfirmField),
int.Parse(PortalConfig.ToDoDefaultValueTaskTimeField),
Common.StringToArrayList(PortalConfig.ToDoDefaultValueGeneralCategoriesField),
html_filename2, memStream2, resAdmin, contact_id, org_id);
}
DataTable dt = new DataTable();
dt.Columns.Add(new DataColumn("PrincipalId", typeof(int)));
dt.Columns.Add(new DataColumn("IsNew", typeof(bool)));
dt.Columns.Add(new DataColumn("ResponsePending", typeof(bool)));
dt.Columns.Add(new DataColumn("MustBeConfirmed", typeof(bool)));
dt.Columns.Add(new DataColumn("CanManage", typeof(bool)));
foreach (int usId in res)
{
DataRow row = dt.NewRow();
row["PrincipalId"] = usId;
row["IsNew"] = true;
row["ResponsePending"] = true;
row["MustBeConfirmed"] = false;
row["CanManage"] = (usId == Security.CurrentUser.UserID);
dt.Rows.Add(row);
}
if (Configuration.HelpDeskEnabled)
{
//5.
int IssId = Incident.Create("Демо инцидент", "",
int.Parse(PortalConfig.IncidentDefaultValueTypeField),
int.Parse(PortalConfig.IncidentDefaultValuePriorityField),
int.Parse(PortalConfig.IncidentDefaultValueSeverityField),
Security.CurrentUser.UserID, DateTime.UtcNow);
Issue2.UpdateQuickTracking(IssId, "", (int)ObjectStates.Active, -1, -1, true, dt, false);
}
//6.
org_id = PrimaryKeyId.Empty;
contact_id = PrimaryKeyId.Empty;
Common.GetDefaultClient(PortalConfig.CEntryDefaultValueClientField, out contact_id, out org_id);
CalendarEntry.Create("Демо мероприятие", "", "", -1, Security.CurrentUser.UserID,
int.Parse(PortalConfig.CEntryDefaultValuePriorityField),
(int)CalendarEntry.EventType.Event,
DateTime.Today.AddDays(1).AddHours(10),
DateTime.Today.AddDays(1).AddHours(11),
Mediachase.IBN.Business.Common.StringToArrayList(PortalConfig.CEntryDefaultValueGeneralCategoriesField),
null, null, res, contact_id, org_id);
//7.
org_id = PrimaryKeyId.Empty;
contact_id = PrimaryKeyId.Empty;
Common.GetDefaultClient(PortalConfig.DocumentDefaultValueClientField, out contact_id, out org_id);
int docId = Document.Create(String.Format("Подготовить регламент по работе с {0}", IbnConst.ProductFamilyShort), "", -1,
int.Parse(PortalConfig.DocumentDefaultValuePriorityField), Security.CurrentUser.UserID, 1, int.Parse(PortalConfig.DocumentDefaultValueTaskTimeField),
contact_id, org_id);
Document2.UpdateResources(docId, dt);
Document.ActivateDocument(docId);
}
#endregion
PortalConfig.PortalShowAdminWizard = false;
Page.ClientScript.RegisterStartupScript(this.GetType(), Guid.NewGuid().ToString(), "window.top.location.href='" + ResolveClientUrl("~/Apps/Shell/Pages/default.aspx") + "';", true);
}
private void imbSend_ServerClick(object sender, EventArgs e)
{
DataTable dt = null;
if (ViewState["ResponsiblePool"] != null)
{
dt = ((DataTable)ViewState["ResponsiblePool"]).Copy();
}
int iRespId = -1;
bool isRespGroup = false;
using (IDataReader reader = Incident.GetIncidentTrackingState(IncidentID))
{
if (reader.Read())
{
if ((int)reader["ResponsibleId"] != -1)
{
iRespId = (int)reader["ResponsibleId"];
}
if (reader["IsResponsibleGroup"] != DBNull.Value)
{
isRespGroup = (bool)reader["IsResponsibleGroup"];
}
}
}
string sMessage = txtDescription.Text;
sMessage = Util.CommonHelper.parsetext_br(sMessage);
int?issueBoxId = null;
if (trIssueBox.Visible)
{
issueBoxId = int.Parse(ddIssueBox.SelectedValue, CultureInfo.InvariantCulture);
}
int?projectId = null;
if (trProject.Visible)
{
projectId = ddProject.ObjectId;
}
if (hidDecline.Value == "1")
{
Issue2.UpdateQuickTracking(IncidentID, sMessage,
int.Parse(ddStatus.SelectedValue, CultureInfo.InvariantCulture),
int.Parse(ddPriority.SelectedValue, CultureInfo.InvariantCulture),
issueBoxId,
projectId,
iRespId, isRespGroup, dt, true, UseNewResponsible.Checked);
}
else
{
switch (hidResp.Value)
{
case "-2": //not set
iRespId = -1;
isRespGroup = false;
break;
case "-1": //group
iRespId = -1;
isRespGroup = true;
break;
default: //user
try
{
iRespId = int.Parse(hidResp.Value, CultureInfo.InvariantCulture);
isRespGroup = false;
}
catch { }
break;
}
Issue2.UpdateQuickTracking(IncidentID, sMessage,
int.Parse(ddStatus.SelectedValue, CultureInfo.InvariantCulture),
int.Parse(ddPriority.SelectedValue, CultureInfo.InvariantCulture),
issueBoxId,
projectId,
iRespId, isRespGroup, dt, false, UseNewResponsible.Checked);
}
if (!String.IsNullOrEmpty(Command)) // popup mode
{
CommandParameters cp = new CommandParameters(Command);
Mediachase.Ibn.Web.UI.WebControls.CommandHandler.RegisterCloseOpenedFrameScript(this.Page, cp.ToString());
}
else
{
string sLink = "../Incidents/IncidentView.aspx?IncidentId=" + IncidentID;
if (Security.CurrentUser.IsExternal)
{
sLink = "../External/ExternalIncident.aspx?IncidentId=" + IncidentID;
}
Response.Redirect(sLink);
}
}
