public async Task <IActionResult> RaiseTicket(TicketVM model)
{
bool _checkSession = CheckSession();
if (_checkSession)
{
return(RedirectToAction(nameof(Logout)));
}
try
{
if (ModelState.IsValid)
{
var result = await _ticket.RaiseTicket(model);
if (result != null)
{
_logger.LogInformation($"ticket raised successfully....");
TempData["msg"] = $"Ticket created successfully";
}
else
{
_logger.LogInformation($"could not raise ticket....");
}
}
else
{
_logger.LogInformation($"Invalid model state....", model.clients);
ViewBag.msg = $"Please fill out all fields";
}
}
catch (Exception ex)
{
_logger.LogError($"{ex?.InnerException?.InnerException?.Message}");
}
return(RedirectToAction(nameof(Index)));
}