public async Task <DependentObjectCheckResult> CheckInUseAsync(string id, EntityHeader org, EntityHeader user)
{
var templateCategory = await _repo.GetTemplateCategoryAsync(id);
await AuthorizeAsync(templateCategory, AuthorizeResult.AuthorizeActions.Read, user, org);
return(await CheckForDepenenciesAsync(templateCategory));
}
public async Task <ServiceTicketTemplate> GetServiceTicketTemplateAsync(string id, EntityHeader org, EntityHeader user)
{
var template = await _repo.GetServiceTicketTemplateAsync(id);
if (!EntityHeader.IsNullOrEmpty(template.TemplateCategory))
{
template.TemplateCategory.Value = await _templateCategoryRepo.GetTemplateCategoryAsync(template.TemplateCategory.Id);
}
await AuthorizeAsync(template, AuthorizeResult.AuthorizeActions.Delete, user, org);
return(template);
}
public async Task <ServiceTicket> GetServiceTicketAsync(string id, EntityHeader org, EntityHeader user)
{
Console.WriteLine("Starting getting ticket");
Console.WriteLine("=====================================");
var sw = Stopwatch.StartNew();
var ticket = await _repo.GetServiceTicketAsync(id);
Console.WriteLine("Loaded service ticket: " + sw.Elapsed.TotalMilliseconds);
await AuthorizeAsync(ticket, AuthorizeResult.AuthorizeActions.Read, user, org);
Console.WriteLine("Authorized: " + sw.Elapsed.TotalMilliseconds);
var sw2 = Stopwatch.StartNew();
if (!EntityHeader.IsNullOrEmpty(ticket.DeviceRepo))
{
var repo = await _repoManager.GetDeviceRepositoryWithSecretsAsync(ticket.DeviceRepo.Id, org, user);
Console.WriteLine("Loaded device repo: " + sw2.Elapsed.TotalMilliseconds);
sw2 = Stopwatch.StartNew();
if (!EntityHeader.IsNullOrEmpty(ticket.Device))
{
ticket.Device.Value = await _deviceManager.GetDeviceByIdAsync(repo, ticket.Device.Id, org, user, true);
}
Console.WriteLine("Device load time: " + sw2.Elapsed.TotalMilliseconds);
}
var statusType = await _ticketStatusRepo.GetTicketStatusDefinitionAsync(ticket.StatusType.Id);
ticket.StatusType = EntityHeader <TicketStatusDefinition> .Create(statusType);
if (!EntityHeader.IsNullOrEmpty(ticket.ServiceBoard))
{
ticket.ServiceBoard.Value = await _serviceBoardRepo.GetServiceBoardAsync(ticket.ServiceBoard.Id);
}
Console.WriteLine("Loaded board: " + sw.Elapsed.TotalMilliseconds);
if (!EntityHeader.IsNullOrEmpty(ticket.Template))
{
ticket.Template.Value = await _templateRepo.GetServiceTicketTemplateAsync(ticket.Template.Id);
if (!EntityHeader.IsNullOrEmpty(ticket.Template.Value.TemplateCategory))
{
ticket.Template.Value.TemplateCategory.Value = await _templateCategoryRepo.GetTemplateCategoryAsync(ticket.Template.Value.TemplateCategory.Id);
}
}
Console.WriteLine("Total load time: " + sw.Elapsed.TotalMilliseconds);
if (!ticket.IsViewed && !EntityHeader.IsNullOrEmpty(ticket.AssignedTo) && ticket.AssignedTo.Id == user.Id)
{
ticket.IsViewed = true;
ticket.ViewedBy = user;
ticket.ViewedDate = DateTime.UtcNow.ToJSONString();
var history = new ServiceTicketStatusHistory()
{
AddedBy = user,
DateStamp = ticket.ViewedDate,
Status = ticket.Status.Text,
Note = $"Viewed by [{user.Text}]"
};
ticket.History.Insert(0, history);
await _repo.UpdateServiceTicketAsync(ticket);
}
return(ticket);
}