public Rss20FeedFormatter GetActiveCallsAsRSS(string key)
{
if (String.IsNullOrWhiteSpace(key))
{
return(null);
}
var departmentId = _departmentSettingsService.GetDepartmentIdForRssKey(key);
if (!departmentId.HasValue)
{
return(null);
}
var department = _departmentsService.GetDepartmentById(departmentId.Value);
var calls = _callsService.GetActiveCallsByDepartment(departmentId.Value);
var feed = new SyndicationFeed(string.Format("{0} Active Calls", department.Name), string.Format("The active calls for the department {0}", department.Name), new Uri(Config.SystemBehaviorConfig.ResgridBaseUrl));
feed.Authors.Add(new SyndicationPerson("*****@*****.**"));
feed.Categories.Add(new SyndicationCategory("Resgrid Calls"));
feed.Description = new TextSyndicationContent(string.Format("The active calls for the department {0}", department.Name));
feed.Items = calls.Select(call => new SyndicationItem(call.Name, call.NatureOfCall, new Uri($"{Config.SystemBehaviorConfig.ResgridBaseUrl}/User/Dispatch/ViewCall?callId=" + call.CallId), call.CallId.ToString(), call.LoggedOn)).ToList();
return(new Rss20FeedFormatter(feed));
}
public List <RespondingOptionResult> GetRespondingOptions()
{
var result = new List <RespondingOptionResult>();
var stations = _departmentGroupsService.GetAllStationGroupsForDepartment(DepartmentId);
var calls = _callsService.GetActiveCallsByDepartment(DepartmentId);
/* Removed the Parallel.ForEach statement here as this data needs to be sorted
* and there isn't enough sort data (at least for calls) for the client to do it.
* Also during JMeter testing the perf gains wernt there (10ms average for both).
*/
foreach (var s in stations.OrderBy(x => x.Name))
{
var respondingTo = new RespondingOptionResult();
respondingTo.Id = s.DepartmentGroupId;
respondingTo.Typ = 1;
respondingTo.Nme = "";
result.Add(respondingTo);
}
foreach (var c in calls.OrderByDescending(x => x.LoggedOn))
{
var respondingTo = new RespondingOptionResult();
respondingTo.Id = c.CallId;
respondingTo.Typ = 2;
respondingTo.Nme = c.Name;
result.Add(respondingTo);
}
return(result);
}
public IActionResult GetActiveCallsList(int linkId)
{
var link = _departmentLinksService.GetLinkById(linkId);
List <CallListJson> callsJson = new List <CallListJson>();
if (link.DepartmentId != DepartmentId && link.LinkedDepartmentId != DepartmentId)
{
Unauthorized();
}
if (link.LinkEnabled && link.DepartmentShareCalls)
{
var calls = _callsService.GetActiveCallsByDepartment(link.DepartmentId).OrderByDescending(x => x.LoggedOn);
var department = _departmentsService.GetDepartmentById(link.DepartmentId, false);
foreach (var call in calls)
{
var callJson = new CallListJson();
callJson.CallId = call.CallId;
callJson.Number = call.Number;
callJson.Name = call.Name;
callJson.State = _callsService.CallStateToString((CallStates)call.State);
callJson.StateColor = _callsService.CallStateToColor((CallStates)call.State);
callJson.Timestamp = call.LoggedOn.TimeConverterToString(department);
callJson.Priority = _callsService.CallPriorityToString(call.Priority, link.DepartmentId);
callJson.Color = _callsService.CallPriorityToColor(call.Priority, link.DepartmentId);
if (ClaimsAuthorizationHelper.IsUserDepartmentAdmin() || call.ReportingUserId == UserId)
{
callJson.CanDeleteCall = true;
}
else
{
callJson.CanDeleteCall = false;
}
callsJson.Add(callJson);
}
}
return(Json(callsJson));
}
public UnitAppPayloadResult GetCommandAppCoreData()
{
var results = new UnitAppPayloadResult();
results.Personnel = new List <PersonnelInfoResult>();
results.Groups = new List <GroupInfoResult>();
results.Units = new List <UnitInfoResult>();
results.Roles = new List <RoleInfoResult>();
results.Statuses = new List <CustomStatusesResult>();
results.Calls = new List <CallResult>();
results.UnitStatuses = new List <UnitStatusCoreResult>();
results.UnitRoles = new List <UnitRoleResult>();
var users = _departmentsService.GetAllUsersForDepartment(DepartmentId);
var groups = _departmentGroupsService.GetAllDepartmentGroupsForDepartment(DepartmentId);
var rolesForUsersInDepartment = _personnelRolesService.GetAllRolesForUsersInDepartment(DepartmentId);
var allRoles = _personnelRolesService.GetRolesForDepartment(DepartmentId);
var allProfiles = _userProfileService.GetAllProfilesForDepartment(DepartmentId);
var allGroups = _departmentGroupsService.GetAllGroupsForDepartment(DepartmentId);
var units = _unitsService.GetUnitsForDepartment(DepartmentId);
var unitTypes = _unitsService.GetUnitTypesForDepartment(DepartmentId);
foreach (var user in users)
{
//var profile = _userProfileService.GetProfileByUserId(user.UserId);
//var group = _departmentGroupsService.GetGroupForUser(user.UserId);
UserProfile profile = null;
if (allProfiles.ContainsKey(user.UserId))
{
profile = allProfiles[user.UserId];
}
DepartmentGroup group = null;
if (groups.ContainsKey(user.UserId))
{
group = groups[user.UserId];
}
//var roles = _personnelRolesService.GetRolesForUser(user.UserId);
List <PersonnelRole> roles = null;
if (rolesForUsersInDepartment.ContainsKey(user.UserId))
{
roles = rolesForUsersInDepartment[user.UserId];
}
var result = new PersonnelInfoResult();
if (profile != null)
{
result.Fnm = profile.FirstName;
result.Lnm = profile.LastName;
result.Id = profile.IdentificationNumber;
result.Mnu = profile.MobileNumber;
}
else
{
result.Fnm = "Unknown";
result.Lnm = "Check Profile";
result.Id = "";
result.Mnu = "";
}
result.Eml = user.Email;
result.Did = DepartmentId;
result.Uid = user.UserId.ToString();
if (group != null)
{
result.Gid = group.DepartmentGroupId;
result.Gnm = group.Name;
}
result.Roles = new List <string>();
if (roles != null && roles.Count > 0)
{
foreach (var role in roles)
{
if (role != null)
{
result.Roles.Add(role.Name);
}
}
}
results.Personnel.Add(result);
}
results.Rights = new DepartmentRightsResult();
var currentUser = _usersService.GetUserByName(UserName);
if (currentUser == null)
{
throw HttpStatusCode.Unauthorized.AsException();
}
var department = _departmentsService.GetDepartmentById(DepartmentId, false);
results.Rights.Adm = department.IsUserAnAdmin(currentUser.UserId);
results.Rights.Grps = new List <GroupRight>();
var currentGroup = _departmentGroupsService.GetGroupForUser(currentUser.UserId, DepartmentId);
if (currentGroup != null)
{
var groupRight = new GroupRight();
groupRight.Gid = currentGroup.DepartmentGroupId;
groupRight.Adm = currentGroup.IsUserGroupAdmin(currentUser.UserId);
results.Rights.Grps.Add(groupRight);
}
foreach (var group in allGroups)
{
var groupInfo = new GroupInfoResult();
groupInfo.Gid = group.DepartmentGroupId;
groupInfo.Nme = group.Name;
if (group.Type.HasValue)
{
groupInfo.Typ = group.Type.Value;
}
if (group.Address != null)
{
groupInfo.Add = group.Address.FormatAddress();
}
results.Groups.Add(groupInfo);
}
foreach (var unit in units)
{
var unitResult = new UnitInfoResult();
unitResult.Uid = unit.UnitId;
unitResult.Did = DepartmentId;
unitResult.Nme = unit.Name;
unitResult.Typ = unit.Type;
if (!string.IsNullOrWhiteSpace(unit.Type))
{
var unitType = unitTypes.FirstOrDefault(x => x.Type == unit.Type);
if (unitType != null)
{
unitResult.Cid = unitType.CustomStatesId.GetValueOrDefault();
}
}
else
{
unitResult.Cid = 0;
}
if (unit.StationGroup != null)
{
unitResult.Sid = unit.StationGroup.DepartmentGroupId;
unitResult.Snm = unit.StationGroup.Name;
}
results.Units.Add(unitResult);
// Add unit roles for this unit
var roles = _unitsService.GetRolesForUnit(unit.UnitId);
foreach (var role in roles)
{
var roleResult = new UnitRoleResult();
roleResult.Name = role.Name;
roleResult.UnitId = role.UnitId;
roleResult.UnitRoleId = role.UnitRoleId;
results.UnitRoles.Add(roleResult);
}
}
var unitStatuses = _unitsService.GetAllLatestStatusForUnitsByDepartmentId(DepartmentId);
foreach (var us in unitStatuses)
{
var unitStatus = new UnitStatusCoreResult();
unitStatus.UnitId = us.UnitId;
unitStatus.StateType = (UnitStateTypes)us.State;
unitStatus.StateTypeId = us.State;
unitStatus.Type = us.Unit.Type;
unitStatus.Timestamp = us.Timestamp.TimeConverter(department);
unitStatus.Name = us.Unit.Name;
if (us.DestinationId.HasValue)
{
unitStatus.DestinationId = us.DestinationId.Value;
}
results.UnitStatuses.Add(unitStatus);
}
foreach (var role in allRoles)
{
var roleResult = new RoleInfoResult();
roleResult.Rid = role.PersonnelRoleId;
roleResult.Nme = role.Name;
results.Roles.Add(roleResult);
}
var customStates = _customStateService.GetAllActiveCustomStatesForDepartment(DepartmentId);
foreach (var customState in customStates)
{
if (customState.IsDeleted)
{
continue;
}
foreach (var stateDetail in customState.GetActiveDetails())
{
if (stateDetail.IsDeleted)
{
continue;
}
var customStateResult = new CustomStatusesResult();
customStateResult.Id = stateDetail.CustomStateDetailId;
customStateResult.Type = customState.Type;
customStateResult.StateId = stateDetail.CustomStateId;
customStateResult.Text = stateDetail.ButtonText;
customStateResult.BColor = stateDetail.ButtonColor;
customStateResult.Color = stateDetail.TextColor;
customStateResult.Gps = stateDetail.GpsRequired;
customStateResult.Note = stateDetail.NoteType;
customStateResult.Detail = stateDetail.DetailType;
results.Statuses.Add(customStateResult);
}
}
var calls = _callsService.GetActiveCallsByDepartment(DepartmentId).OrderByDescending(x => x.LoggedOn);
if (calls != null && calls.Any())
{
foreach (var c in calls)
{
var call = new CallResult();
call.Cid = c.CallId;
call.Pri = c.Priority;
call.Ctl = c.IsCritical;
call.Nme = c.Name;
call.Noc = c.NatureOfCall;
call.Map = c.MapPage;
call.Not = c.Notes;
if (String.IsNullOrWhiteSpace(c.Address) && !String.IsNullOrWhiteSpace(c.GeoLocationData))
{
var geo = c.GeoLocationData.Split(char.Parse(","));
if (geo.Length == 2)
{
call.Add = _geoLocationProvider.GetAddressFromLatLong(double.Parse(geo[0]), double.Parse(geo[1]));
}
}
else
{
call.Add = c.Address;
}
call.Add = c.Address;
call.Geo = c.GeoLocationData;
call.Lon = c.LoggedOn.TimeConverter(department);
call.Ste = c.State;
call.Num = c.Number;
results.Calls.Add(call);
}
}
else
{
// This is a hack due to a bug in the current units app! -SJ 1-31-2016
var call = new CallResult();
call.Cid = 0;
call.Pri = 0;
call.Ctl = false;
call.Nme = "No Call";
call.Noc = "";
call.Map = "";
call.Not = "";
call.Add = "";
call.Geo = "";
call.Lon = DateTime.UtcNow;
call.Ste = 0;
call.Num = "";
results.Calls.Add(call);
}
return(results);
}
public List <CallResult> GetActiveCalls()
{
var result = new List <CallResult>();
var calls = _callsService.GetActiveCallsByDepartment(DepartmentId).OrderByDescending(x => x.LoggedOn);
var department = _departmentsService.GetDepartmentById(DepartmentId, false);
foreach (var c in calls)
{
var call = new CallResult();
call.Cid = c.CallId;
call.Pri = c.Priority;
call.Ctl = c.IsCritical;
call.Nme = StringHelpers.SanitizeHtmlInString(c.Name);
if (!String.IsNullOrWhiteSpace(c.NatureOfCall))
{
call.Noc = StringHelpers.SanitizeHtmlInString(c.NatureOfCall);
}
call.Map = c.MapPage;
if (!String.IsNullOrWhiteSpace(c.Notes))
{
call.Not = StringHelpers.SanitizeHtmlInString(c.Notes);
}
if (c.CallNotes != null)
{
call.Nts = c.CallNotes.Count();
}
else
{
call.Nts = 0;
}
if (c.Attachments != null)
{
call.Aud = c.Attachments.Count(x => x.CallAttachmentType == (int)CallAttachmentTypes.DispatchAudio);
call.Img = c.Attachments.Count(x => x.CallAttachmentType == (int)CallAttachmentTypes.Image);
call.Fls = c.Attachments.Count(x => x.CallAttachmentType == (int)CallAttachmentTypes.File);
}
else
{
call.Aud = 0;
call.Img = 0;
call.Fls = 0;
}
if (String.IsNullOrWhiteSpace(c.Address) && !String.IsNullOrWhiteSpace(c.GeoLocationData))
{
var geo = c.GeoLocationData.Split(char.Parse(","));
if (geo.Length == 2)
{
call.Add = _geoLocationProvider.GetAddressFromLatLong(double.Parse(geo[0]), double.Parse(geo[1]));
}
}
else
{
call.Add = c.Address;
}
call.Geo = c.GeoLocationData;
call.Lon = c.LoggedOn.TimeConverter(department);
call.Utc = c.LoggedOn;
call.Ste = c.State;
call.Num = c.Number;
result.Add(call);
}
return(result);
}
public HttpResponseMessage IncomingMessage([FromUri] TwilioMessage request)
{
if (request == null || string.IsNullOrWhiteSpace(request.To) || string.IsNullOrWhiteSpace(request.From) || string.IsNullOrWhiteSpace(request.Body))
{
return(Request.CreateResponse(HttpStatusCode.BadRequest));
}
var response = new TwilioResponse();
var textMessage = new TextMessage();
textMessage.To = request.To.Replace("+", "");
textMessage.Msisdn = request.From.Replace("+", "");
textMessage.MessageId = request.MessageSid;
textMessage.Timestamp = DateTime.UtcNow.ToLongDateString();
textMessage.Data = request.Body;
textMessage.Text = request.Body;
var messageEvent = new InboundMessageEvent();
messageEvent.MessageType = (int)InboundMessageTypes.TextMessage;
messageEvent.RecievedOn = DateTime.UtcNow;
messageEvent.Type = typeof(InboundMessageEvent).FullName;
messageEvent.Data = JsonConvert.SerializeObject(textMessage);
messageEvent.Processed = false;
messageEvent.CustomerId = "";
try
{
var departmentId = _departmentSettingsService.GetDepartmentIdByTextToCallNumber(textMessage.To);
if (departmentId.HasValue)
{
var department = _departmentsService.GetDepartmentById(departmentId.Value);
var textToCallEnabled = _departmentSettingsService.GetDepartmentIsTextCallImportEnabled(departmentId.Value);
var textCommandEnabled = _departmentSettingsService.GetDepartmentIsTextCommandEnabled(departmentId.Value);
var dispatchNumbers = _departmentSettingsService.GetTextToCallSourceNumbersForDepartment(departmentId.Value);
var authroized = _limitsService.CanDepartmentProvisionNumber(departmentId.Value);
var customStates = _customStateService.GetAllActiveCustomStatesForDepartment(departmentId.Value);
messageEvent.CustomerId = departmentId.Value.ToString();
if (authroized)
{
bool isDispatchSource = false;
if (!String.IsNullOrWhiteSpace(dispatchNumbers))
{
isDispatchSource = _numbersService.DoesNumberMatchAnyPattern(dispatchNumbers.Split(Char.Parse(",")).ToList(), textMessage.Msisdn);
}
// If we don't have dispatchNumbers and Text Command isn't enabled it's a dispatch text
if (!isDispatchSource && !textCommandEnabled)
{
isDispatchSource = true;
}
if (isDispatchSource && textToCallEnabled)
{
var c = new Call();
c.Notes = textMessage.Text;
c.NatureOfCall = textMessage.Text;
c.LoggedOn = DateTime.UtcNow;
c.Name = string.Format("TTC {0}", c.LoggedOn.TimeConverter(department).ToString("g"));
c.Priority = (int)CallPriority.High;
c.ReportingUserId = department.ManagingUserId;
c.Dispatches = new Collection <CallDispatch>();
c.CallSource = (int)CallSources.EmailImport;
c.SourceIdentifier = textMessage.MessageId;
c.DepartmentId = departmentId.Value;
var users = _departmentsService.GetAllUsersForDepartment(departmentId.Value, true);
foreach (var u in users)
{
var cd = new CallDispatch();
cd.UserId = u.UserId;
c.Dispatches.Add(cd);
}
var savedCall = _callsService.SaveCall(c);
var cqi = new CallQueueItem();
cqi.Call = savedCall;
cqi.Profiles = _userProfileService.GetSelectedUserProfiles(users.Select(x => x.UserId).ToList());
cqi.DepartmentTextNumber = _departmentSettingsService.GetTextToCallNumberForDepartment(cqi.Call.DepartmentId);
_queueService.EnqueueCallBroadcast(cqi);
messageEvent.Processed = true;
}
if (!isDispatchSource && textCommandEnabled)
{
var profile = _userProfileService.FindProfileByMobileNumber(textMessage.Msisdn);
if (profile != null)
{
var payload = _textCommandService.DetermineType(textMessage.Text);
var customActions = customStates.FirstOrDefault(x => x.Type == (int)CustomStateTypes.Personnel);
var customStaffing = customStates.FirstOrDefault(x => x.Type == (int)CustomStateTypes.Staffing);
switch (payload.Type)
{
case TextCommandTypes.None:
response.Message("Resgrid (https://resgrid.com) Automated Text System. Unknown command, text help for supported commands.");
break;
case TextCommandTypes.Help:
messageEvent.Processed = true;
var help = new StringBuilder();
help.Append("Resgrid Text Commands" + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
help.Append("These are the commands you can text to alter your status and staffing. Text help for help." + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
help.Append("Core Commands" + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
help.Append("STOP: To turn off all text messages" + Environment.NewLine);
help.Append("HELP: This help text" + Environment.NewLine);
help.Append("CALLS: List active calls" + Environment.NewLine);
help.Append("C[CallId]: Get Call Detail i.e. C1445" + Environment.NewLine);
help.Append("UNITS: List unit statuses" + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
help.Append("Status or Action Commands" + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
if (customActions != null && customActions.IsDeleted == false && customActions.GetActiveDetails() != null && customActions.GetActiveDetails().Any())
{
var activeDetails = customActions.GetActiveDetails();
for (int i = 0; i < activeDetails.Count; i++)
{
help.Append($"{activeDetails[i].ButtonText.Trim().Replace(" ", "").Replace("-", "").Replace(":", "")} or {i + 1}: {activeDetails[i].ButtonText}" + Environment.NewLine);
}
}
else
{
help.Append("responding or 1: Responding" + Environment.NewLine);
help.Append("notresponding or 2: Not Responding" + Environment.NewLine);
help.Append("onscene or 3: On Scene" + Environment.NewLine);
help.Append("available or 4: Available" + Environment.NewLine);
}
help.Append("---------------------" + Environment.NewLine);
help.Append("Staffing Commands" + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
if (customStaffing != null && customStaffing.IsDeleted == false && customStaffing.GetActiveDetails() != null && customStaffing.GetActiveDetails().Any())
{
var activeDetails = customStaffing.GetActiveDetails();
for (int i = 0; i < activeDetails.Count; i++)
{
help.Append($"{activeDetails[i].ButtonText.Trim().Replace(" ", "").Replace("-", "").Replace(":", "")} or S{i + 1}: {activeDetails[i].ButtonText}" + Environment.NewLine);
}
}
else
{
help.Append("available or s1: Available Staffing" + Environment.NewLine);
help.Append("delayed or s2: Delayed Staffing" + Environment.NewLine);
help.Append("unavailable or s3: Unavailable Staffing" + Environment.NewLine);
help.Append("committed or s4: Committed Staffing" + Environment.NewLine);
help.Append("onshift or s4: On Shift Staffing" + Environment.NewLine);
}
response.Message(help.ToString());
//_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Help", help.ToString(), department.DepartmentId, textMessage.To, profile);
break;
case TextCommandTypes.Action:
messageEvent.Processed = true;
_actionLogsService.SetUserAction(profile.UserId, department.DepartmentId, (int)payload.GetActionType());
response.Message(string.Format("Resgrid recieved your text command. Status changed to: {0}", payload.GetActionType()));
//_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Status", string.Format("Resgrid recieved your text command. Status changed to: {0}", payload.GetActionType()), department.DepartmentId, textMessage.To, profile);
break;
case TextCommandTypes.Staffing:
messageEvent.Processed = true;
_userStateService.CreateUserState(profile.UserId, department.DepartmentId, (int)payload.GetStaffingType());
response.Message(string.Format("Resgrid recieved your text command. Staffing level changed to: {0}", payload.GetStaffingType()));
//_communicationService.SendTextMessage(profile.UserId, "Resgrid TCI Staffing", string.Format("Resgrid recieved your text command. Staffing level changed to: {0}", payload.GetStaffingType()), department.DepartmentId, textMessage.To, profile);
break;
case TextCommandTypes.Stop:
messageEvent.Processed = true;
_userProfileService.DisableTextMessagesForUser(profile.UserId);
response.Message("Text messages are now turned off for this user, to enable again log in to Resgrid and update your profile.");
break;
case TextCommandTypes.CustomAction:
messageEvent.Processed = true;
_actionLogsService.SetUserAction(profile.UserId, department.DepartmentId, payload.GetCustomActionType());
if (customActions != null && customActions.IsDeleted == false && customActions.GetActiveDetails() != null && customActions.GetActiveDetails().Any() && customActions.GetActiveDetails().FirstOrDefault(x => x.CustomStateDetailId == payload.GetCustomActionType()) != null)
{
var detail = customActions.GetActiveDetails().FirstOrDefault(x => x.CustomStateDetailId == payload.GetCustomActionType());
response.Message(string.Format("Resgrid recieved your text command. Status changed to: {0}", detail.ButtonText));
}
else
{
response.Message("Resgrid recieved your text command and updated your status");
}
break;
case TextCommandTypes.CustomStaffing:
messageEvent.Processed = true;
_userStateService.CreateUserState(profile.UserId, department.DepartmentId, payload.GetCustomStaffingType());
if (customStaffing != null && customStaffing.IsDeleted == false && customStaffing.GetActiveDetails() != null && customStaffing.GetActiveDetails().Any() && customStaffing.GetActiveDetails().FirstOrDefault(x => x.CustomStateDetailId == payload.GetCustomStaffingType()) != null)
{
var detail = customStaffing.GetActiveDetails().FirstOrDefault(x => x.CustomStateDetailId == payload.GetCustomStaffingType());
response.Message(string.Format("Resgrid recieved your text command. Staffing changed to: {0}", detail.ButtonText));
}
else
{
response.Message("Resgrid recieved your text command and updated your staffing");
}
break;
case TextCommandTypes.MyStatus:
messageEvent.Processed = true;
var userStatus = _actionLogsService.GetLastActionLogForUser(profile.UserId);
var userStaffing = _userStateService.GetLastUserStateByUserId(profile.UserId);
var customStatusLevel = _customStateService.GetCustomPersonnelStatus(department.DepartmentId, userStatus);
var customStaffingLevel = _customStateService.GetCustomPersonnelStaffing(department.DepartmentId, userStaffing);
response.Message($"Hello {profile.FullName.AsFirstNameLastName} at {DateTime.UtcNow.TimeConverterToString(department)} your current status is {customStatusLevel.ButtonText} and your current staffing is {customStaffingLevel.ButtonText}.");
break;
case TextCommandTypes.Calls:
messageEvent.Processed = true;
var activeCalls = _callsService.GetActiveCallsByDepartment(department.DepartmentId);
var activeCallText = new StringBuilder();
activeCallText.Append($"Active Calls for {department.Name}" + Environment.NewLine);
activeCallText.Append("---------------------" + Environment.NewLine);
foreach (var activeCall in activeCalls)
{
activeCallText.Append($"CallId: {activeCall.CallId} Name: {activeCall.Name} Nature:{activeCall.NatureOfCall}" + Environment.NewLine);
}
response.Message(activeCallText.ToString());
break;
case TextCommandTypes.Units:
messageEvent.Processed = true;
var unitStatus = _unitsService.GetAllLatestStatusForUnitsByDepartmentId(department.DepartmentId);
var unitStatusesText = new StringBuilder();
unitStatusesText.Append($"Unit Statuses for {department.Name}" + Environment.NewLine);
unitStatusesText.Append("---------------------" + Environment.NewLine);
foreach (var unit in unitStatus)
{
var unitState = _customStateService.GetCustomUnitState(unit);
unitStatusesText.Append($"{unit.Unit.Name} is {unitState.ButtonText}" + Environment.NewLine);
}
response.Message(unitStatusesText.ToString());
break;
case TextCommandTypes.CallDetail:
messageEvent.Processed = true;
var call = _callsService.GetCallById(int.Parse(payload.Data));
var callText = new StringBuilder();
callText.Append($"Call Information for {call.Name}" + Environment.NewLine);
callText.Append("---------------------" + Environment.NewLine);
callText.Append($"Id: {call.CallId}" + Environment.NewLine);
callText.Append($"Number: {call.Number}" + Environment.NewLine);
callText.Append($"Logged: {call.LoggedOn.TimeConverterToString(department)}" + Environment.NewLine);
callText.Append("-----Nature-----" + Environment.NewLine);
callText.Append(call.NatureOfCall + Environment.NewLine);
callText.Append("-----Address-----" + Environment.NewLine);
if (!String.IsNullOrWhiteSpace(call.Address))
{
callText.Append(call.Address + Environment.NewLine);
}
else if (!string.IsNullOrEmpty(call.GeoLocationData))
{
try
{
string[] points = call.GeoLocationData.Split(char.Parse(","));
if (points != null && points.Length == 2)
{
callText.Append(_geoLocationProvider.GetAproxAddressFromLatLong(double.Parse(points[0]), double.Parse(points[1])) + Environment.NewLine);
}
}
catch
{
}
}
response.Message(callText.ToString());
break;
}
}
}
}
}
else if (textMessage.To == "17753765253") // Resgrid master text number
{
var profile = _userProfileService.FindProfileByMobileNumber(textMessage.Msisdn);
var payload = _textCommandService.DetermineType(textMessage.Text);
switch (payload.Type)
{
case TextCommandTypes.None:
response.Message("Resgrid (https://resgrid.com) Automated Text System. Unknown command, text help for supported commands.");
break;
case TextCommandTypes.Help:
messageEvent.Processed = true;
var help = new StringBuilder();
help.Append("Resgrid Text Commands" + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
help.Append("This is the Resgrid system for first responders (https://resgrid.com) automated text system. Your department isn't signed up for inbound text messages, but you can send the following commands." + Environment.NewLine);
help.Append("---------------------" + Environment.NewLine);
help.Append("STOP: To turn off all text messages" + Environment.NewLine);
help.Append("HELP: This help text" + Environment.NewLine);
response.Message(help.ToString());
break;
case TextCommandTypes.Stop:
messageEvent.Processed = true;
_userProfileService.DisableTextMessagesForUser(profile.UserId);
response.Message("Text messages are now turned off for this user, to enable again log in to Resgrid and update your profile.");
break;
}
}
}
catch (Exception ex)
{
Framework.Logging.LogException(ex);
}
finally
{
_numbersService.SaveInboundMessageEvent(messageEvent);
}
//return Request.CreateResponse(HttpStatusCode.OK);
//var response = new TwilioResponse();
return(Request.CreateResponse(HttpStatusCode.OK, response.Element, new XmlMediaTypeFormatter()));
}
public IActionResult GetUnitOptionsDropdown(int unitId)
{
string buttonHtml = string.Empty;
var unit = _unitsService.GetUnitById(unitId);
var type = _unitsService.GetUnitTypeByName(DepartmentId, unit.Type);
if (type != null && type.CustomStatesId.HasValue)
{
var customStates = _customStateService.GetCustomSateById(type.CustomStatesId.Value);
var activeCalls = _callsService.GetActiveCallsByDepartment(DepartmentId);
var stations = _departmentGroupsService.GetAllStationGroupsForDepartment(DepartmentId);
StringBuilder sb = new StringBuilder();
sb.Append($"<ul class='dropdown-menu multi-level unitStateList_{unitId}'>");
foreach (var state in customStates.GetActiveDetails().OrderBy(x => x.Order))
{
if (state.DetailType == (int)CustomStateDetailTypes.None)
{
sb.Append("<li><a style='color:" + state.ButtonColor + ";' href='/User/Units/SetUnitState?unitId=" + unitId + "&stateType=" + state.CustomStateDetailId + "'>" + state.ButtonText + "</a></li>");
}
else if (state.DetailType == (int)CustomStateDetailTypes.Calls)
{
sb.Append($"<li class='dropdown-submenu'><a style='color:{state.ButtonColor};' tabindex='-1' href='#'>{state.ButtonText}</a>");
sb.Append($"<ul class='dropdown-menu unitStateList_{unitId}'>");
sb.Append($"<li><a href='/User/Units/SetUnitState?unitId={unitId}&stateType={state.CustomStateDetailId}'>{state.ButtonText}</a></li>");
sb.Append("<li class='divider'></li>");
sb.Append("<li class='dropdown-header'>Calls</li>");
foreach (var call in activeCalls)
{
sb.Append($"<li><a href='/User/Units/SetUnitStateWithDest?unitId={unitId}&stateType={state.CustomStateDetailId}&type=2&destination={call.CallId}'>{call.GetIdentifier()}:{call.Name}</a></li>");
}
sb.Append("</ul>");
}
else if (state.DetailType == (int)CustomStateDetailTypes.Stations)
{
sb.Append($"<li class='dropdown-submenu'><a style='color:{state.ButtonColor};' tabindex='-1' href='#'>{state.ButtonText}</a>");
sb.Append($"<ul class='dropdown-menu unitStateList_{unitId}'>");
sb.Append($"<li><a href='/User/Units/SetUnitState?unitId={unitId}&stateType={state.CustomStateDetailId}'>{state.ButtonText}</a></li>");
sb.Append("<li class='divider'></li>");
sb.Append("<li class='dropdown-header'>Stations</li>");
foreach (var station in stations)
{
sb.Append("<li><a href='/User/Units/SetUnitStateWithDest?unitId=" + unitId + "&stateType=" + state.CustomStateDetailId + "&type=2&destination=" + station.DepartmentGroupId + "'>" + station.Name + "</a></li>");
}
sb.Append("</ul>");
}
else if (state.DetailType == (int)CustomStateDetailTypes.CallsAndStations)
{
sb.Append($"<li class='dropdown-submenu'><a style='color:{state.ButtonColor};' tabindex='-1' href='#'>{state.ButtonText}</a>");
sb.Append($"<ul class='dropdown-menu unitStateList_{unitId}'>");
sb.Append($"<li><a href='/User/Units/SetUnitState?unitId={unitId}&stateType={state.CustomStateDetailId}'>{state.ButtonText}</a></li>");
sb.Append("<li class='divider'></li>");
sb.Append("<li class='dropdown-header'>Calls</li>");
foreach (var call in activeCalls)
{
sb.Append($"<li><a href='/User/Units/SetUnitStateWithDest?unitId={unitId}&stateType={state.CustomStateDetailId}&type=2&destination={call.CallId}'>{call.GetIdentifier()}:{call.Name}</a></li>");
}
sb.Append("<li class='dropdown-header'>Stations</li>");
foreach (var station in stations)
{
sb.Append($"<li><a href='/User/Units/SetUnitStateWithDest?unitId={unitId}&stateType={state.CustomStateDetailId}&type=2&destination={station.DepartmentGroupId}'>{station.Name}</a></li>");
}
sb.Append("</ul>");
}
}
sb.Append("</ul>");
buttonHtml = sb.ToString();
}
if (String.IsNullOrWhiteSpace(buttonHtml))
{
StringBuilder sb = new StringBuilder();
sb.Append($"<ul class='dropdown-menu unitStateList_{unitId}'>");
sb.Append($"<li><a href='/User/Units/SetUnitState?unitId={unitId}&stateType=0'>Available</a></li>");
sb.Append($"<li><a href='/User/Units/SetUnitState?unitId={unitId}&stateType=3'>Committed</a></li>");
sb.Append($"<li><a href='/User/Units/SetUnitState?unitId={unitId}&stateType=1'>Delayed</a></li>");
sb.Append($"<li><a href='/User/Units/SetUnitState?unitId={unitId}&stateType=4'>Out Of Service</a></li>");
sb.Append($"<li><a href='/User/Units/SetUnitState?unitId={unitId}&stateType=2'>Unavailable</a></li>");
sb.Append("</ul>");
buttonHtml = sb.ToString();
}
return(Content(buttonHtml));
}
public HttpResponseMessage Receive(PostmarkInboundMessage message)
{
if (message != null)
{
try
{
var mailMessage = new MimeMessage();
if (message.FromFull != null && !String.IsNullOrWhiteSpace(message.FromFull.Email) && message.FromFull.Email.Trim() == "*****@*****.**")
{
return(new HttpResponseMessage(HttpStatusCode.Created));
}
if (message.FromFull != null && !String.IsNullOrWhiteSpace(message.FromFull.Email) && !String.IsNullOrWhiteSpace(message.FromFull.Name))
{
mailMessage.From.Add(new MailboxAddress(message.FromFull.Name.Trim(), message.FromFull.Email.Trim()));
}
else
{
mailMessage.From.Add(new MailboxAddress("Inbound Email Dispatch", "*****@*****.**"));
}
if (!String.IsNullOrWhiteSpace(message.Subject))
{
mailMessage.Subject = message.Subject;
}
else
{
mailMessage.Subject = "Dispatch Email";
}
var builder = new BodyBuilder();
if (!String.IsNullOrWhiteSpace(message.HtmlBody))
{
builder.HtmlBody = HttpUtility.HtmlDecode(message.HtmlBody);
}
if (!String.IsNullOrWhiteSpace(message.TextBody))
{
builder.TextBody = message.TextBody;
}
int type = 0; // 1 = dispatch // 2 = email list // 3 = group dispatch // 4 = group message
string emailAddress = String.Empty;
string bounceEmail = String.Empty;
string name = String.Empty;
#region Trying to Find What type of email this is
foreach (var email in message.ToFull)
{
if (StringHelpers.ValidateEmail(email.Email))
{
if (email.Email.Contains($"@{Config.InboundEmailConfig.DispatchDomain}") || email.Email.Contains($"@{Config.InboundEmailConfig.DispatchTestDomain}"))
{
type = 1;
if (email.Email.Contains($"@{Config.InboundEmailConfig.DispatchDomain}"))
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.DispatchDomain}", "");
}
else
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.DispatchTestDomain}", "");
}
name = email.Name;
mailMessage.To.Clear();
mailMessage.To.Add(new MailboxAddress(email.Name, email.Email));
break;
}
else if (email.Email.Contains($"@{Config.InboundEmailConfig.ListsDomain}") || email.Email.Contains($"@{Config.InboundEmailConfig.ListsTestDomain}"))
{
type = 2;
if (email.Email.Contains($"@{Config.InboundEmailConfig.ListsDomain}"))
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.ListsDomain}", "");
}
else
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.ListsTestDomain}", "");
}
if (emailAddress.Contains("+") && emailAddress.Contains("="))
{
var tempBounceEmail = emailAddress.Substring(emailAddress.IndexOf("+") + 1);
bounceEmail = tempBounceEmail.Replace("=", "@");
emailAddress = emailAddress.Replace(tempBounceEmail, "");
emailAddress = emailAddress.Replace("+", "");
}
name = email.Name;
mailMessage.To.Clear();
mailMessage.To.Add(new MailboxAddress(email.Name, email.Email));
break;
}
else if (email.Email.Contains($"@{Config.InboundEmailConfig.GroupsDomain}") || email.Email.Contains($"@{Config.InboundEmailConfig.GroupsTestDomain}"))
{
type = 3;
if (email.Email.Contains($"@{Config.InboundEmailConfig.GroupsDomain}"))
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.GroupsDomain}", "");
}
else
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.GroupsTestDomain}", "");
}
name = email.Name;
mailMessage.To.Clear();
mailMessage.To.Add(new MailboxAddress(email.Name, email.Email));
break;
}
else if (email.Email.Contains($"@{Config.InboundEmailConfig.GroupMessageDomain}") || email.Email.Contains($"@{Config.InboundEmailConfig.GroupTestMessageDomain}"))
{
type = 4;
if (email.Email.Contains($"@{Config.InboundEmailConfig.GroupMessageDomain}"))
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.GroupMessageDomain}", "");
}
else
{
emailAddress = email.Email.Replace($"@{Config.InboundEmailConfig.GroupTestMessageDomain}", "");
}
name = email.Name;
mailMessage.To.Clear();
mailMessage.To.Add(new MailboxAddress(email.Name, email.Email));
break;
}
}
}
// Some providers aren't putting email address in the To line, process the CC line
if (type == 0)
{
foreach (var email in message.CcFull)
{
if (StringHelpers.ValidateEmail(email.Email))
{
var proccedEmailInfo = ProcessEmailAddress(email.Email);
if (proccedEmailInfo.Item1 > 0)
{
type = proccedEmailInfo.Item1;
emailAddress = proccedEmailInfo.Item2;
mailMessage.To.Clear();
mailMessage.To.Add(new MailboxAddress(email.Name, email.Email));
}
}
}
}
// If To and CC didn't work, try the header.
if (type == 0)
{
try
{
if (message.Headers != null && message.Headers.Count > 0)
{
var header = message.Headers.FirstOrDefault(x => x.Name == "Received-SPF");
if (header != null)
{
var lastValue = header.Value.LastIndexOf(char.Parse("="));
var newEmail = header.Value.Substring(lastValue + 1, (header.Value.Length - (lastValue + 1)));
newEmail = newEmail.Trim();
if (StringHelpers.ValidateEmail(newEmail))
{
emailAddress = newEmail;
var proccedEmailInfo = ProcessEmailAddress(newEmail);
type = proccedEmailInfo.Item1;
emailAddress = proccedEmailInfo.Item2;
mailMessage.To.Clear();
mailMessage.To.Add(new MailboxAddress("Email Importer", newEmail));
}
}
}
}
catch (Exception ex)
{
Logging.LogException(ex);
}
}
#endregion Trying to Find What type of email this is
if (type == 1) // Dispatch
{
#region Dispatch Email
var departmentId = _departmentSettingsService.GetDepartmentIdForDispatchEmail(emailAddress);
if (departmentId.HasValue)
{
try
{
var emailSettings = _departmentsService.GetDepartmentEmailSettings(departmentId.Value);
List <IdentityUser> departmentUsers = _departmentsService.GetAllUsersForDepartment(departmentId.Value, true);
var callEmail = new CallEmail();
if (!String.IsNullOrWhiteSpace(message.Subject))
{
callEmail.Subject = message.Subject;
}
else
{
callEmail.Subject = "Dispatch Email";
}
if (!String.IsNullOrWhiteSpace(message.HtmlBody))
{
callEmail.Body = HttpUtility.HtmlDecode(message.HtmlBody);
}
else
{
callEmail.Body = message.TextBody;
}
callEmail.TextBody = message.TextBody;
foreach (var attachment in message.Attachments)
{
try
{
if (Convert.ToInt32(attachment.ContentLength) > 0)
{
if (attachment.Name.Contains(".mp3") || attachment.Name.Contains(".amr"))
{
byte[] filebytes = Convert.FromBase64String(attachment.Content);
callEmail.DispatchAudioFileName = attachment.Name;
callEmail.DispatchAudio = filebytes;
}
}
}
catch { }
}
if (emailSettings == null)
{
emailSettings = new DepartmentCallEmail();
emailSettings.FormatType = (int)CallEmailTypes.Generic;
emailSettings.DepartmentId = departmentId.Value;
emailSettings.Department = _departmentsService.GetDepartmentById(departmentId.Value, false);
}
else if (emailSettings.Department == null)
{
emailSettings.Department = _departmentsService.GetDepartmentById(departmentId.Value);
}
var activeCalls = _callsService.GetLatest10ActiveCallsByDepartment(emailSettings.Department.DepartmentId);
var units = _unitsService.GetUnitsForDepartment(emailSettings.Department.DepartmentId);
var priorities = _callsService.GetActiveCallPrioritesForDepartment(emailSettings.Department.DepartmentId);
int defaultPriority = (int)CallPriority.High;
if (priorities != null && priorities.Any())
{
var defaultPrio = priorities.FirstOrDefault(x => x.IsDefault && x.IsDeleted == false);
if (defaultPrio != null)
{
defaultPriority = defaultPrio.DepartmentCallPriorityId;
}
}
var call = _callsService.GenerateCallFromEmail(emailSettings.FormatType, callEmail,
emailSettings.Department.ManagingUserId,
departmentUsers, emailSettings.Department, activeCalls, units, defaultPriority);
if (call != null)
{
call.DepartmentId = departmentId.Value;
var savedCall = _callsService.SaveCall(call);
var cqi = new CallQueueItem();
cqi.Call = savedCall;
cqi.Profiles = _userProfileService.GetAllProfilesForDepartment(call.DepartmentId).Select(x => x.Value).ToList();
cqi.DepartmentTextNumber = _departmentSettingsService.GetTextToCallNumberForDepartment(cqi.Call.DepartmentId);
_queueService.EnqueueCallBroadcast(cqi);
return(new HttpResponseMessage(HttpStatusCode.Created));
}
}
catch (Exception ex)
{
Logging.LogException(ex);
return(new HttpResponseMessage(HttpStatusCode.InternalServerError));
}
}
#endregion Dispatch
}
else if (type == 2) // Email List
{
#region Distribution Email
var list = _distributionListsService.GetDistributionListByAddress(emailAddress);
if (list != null)
{
if (String.IsNullOrWhiteSpace(bounceEmail))
{
try
{
List <Model.File> files = new List <Model.File>();
try
{
if (message.Attachments != null && message.Attachments.Any())
{
foreach (var attachment in message.Attachments)
{
if (Convert.ToInt32(attachment.ContentLength) > 0)
{
Model.File file = new Model.File();
byte[] filebytes = Convert.FromBase64String(attachment.Content);
file.Data = filebytes;
file.FileName = attachment.Name;
file.DepartmentId = list.DepartmentId;
file.ContentId = attachment.ContentID;
file.FileType = attachment.ContentType;
file.Timestamp = DateTime.UtcNow;
files.Add(_fileService.SaveFile(file));
}
}
}
}
catch { }
var dlqi = new DistributionListQueueItem();
dlqi.List = list;
dlqi.Users = _departmentsService.GetAllUsersForDepartment(list.DepartmentId);
if (files != null && files.Any())
{
dlqi.FileIds = new List <int>();
dlqi.FileIds.AddRange(files.Select(x => x.FileId).ToList());
}
dlqi.Message = new InboundMessage();
dlqi.Message.Attachments = new List <InboundMessageAttachment>();
if (message.FromFull != null && !String.IsNullOrWhiteSpace(message.FromFull.Email) && !String.IsNullOrWhiteSpace(message.FromFull.Name))
{
dlqi.Message.FromEmail = message.FromFull.Email.Trim();
dlqi.Message.FromName = message.FromFull.Name.Trim();
}
dlqi.Message.Subject = message.Subject;
dlqi.Message.HtmlBody = message.HtmlBody;
dlqi.Message.TextBody = message.TextBody;
dlqi.Message.MessageID = message.MessageID;
_queueService.EnqueueDistributionListBroadcast(dlqi);
}
catch (Exception ex)
{
Logging.LogException(ex);
return(new HttpResponseMessage(HttpStatusCode.InternalServerError));
}
}
else
{
return(new HttpResponseMessage(HttpStatusCode.Created));
}
}
return(new HttpResponseMessage(HttpStatusCode.Created));
#endregion Distribution Email
}
if (type == 3) // Group Dispatch
{
#region Group Dispatch Email
var departmentGroup = _departmentGroupsService.GetGroupByDispatchEmailCode(emailAddress);
if (departmentGroup != null)
{
try
{
var emailSettings = _departmentsService.GetDepartmentEmailSettings(departmentGroup.DepartmentId);
//var departmentGroupUsers = _departmentGroupsService.GetAllMembersForGroup(departmentGroup.DepartmentGroupId);
var departmentGroupUsers = _departmentGroupsService.GetAllMembersForGroupAndChildGroups(departmentGroup);
var callEmail = new CallEmail();
callEmail.Subject = message.Subject;
if (!String.IsNullOrWhiteSpace(message.HtmlBody))
{
callEmail.Body = HttpUtility.HtmlDecode(message.HtmlBody);
}
else
{
callEmail.Body = message.TextBody;
}
foreach (var attachment in message.Attachments)
{
try
{
if (Convert.ToInt32(attachment.ContentLength) > 0)
{
if (attachment.Name.Contains(".mp3") || attachment.Name.Contains(".amr"))
{
byte[] filebytes = Convert.FromBase64String(attachment.Content);
callEmail.DispatchAudioFileName = attachment.Name;
callEmail.DispatchAudio = filebytes;
}
}
}
catch { }
}
if (emailSettings == null)
{
emailSettings = new DepartmentCallEmail();
emailSettings.FormatType = (int)CallEmailTypes.Generic;
emailSettings.DepartmentId = departmentGroup.DepartmentId;
if (departmentGroup.Department != null)
{
emailSettings.Department = departmentGroup.Department;
}
else
{
emailSettings.Department = _departmentsService.GetDepartmentById(departmentGroup.DepartmentId);
}
}
var activeCalls = _callsService.GetActiveCallsByDepartment(emailSettings.Department.DepartmentId);
var units = _unitsService.GetAllUnitsForGroup(departmentGroup.DepartmentGroupId);
var priorities = _callsService.GetActiveCallPrioritesForDepartment(emailSettings.Department.DepartmentId);
int defaultPriority = (int)CallPriority.High;
if (priorities != null && priorities.Any())
{
var defaultPrio = priorities.FirstOrDefault(x => x.IsDefault && x.IsDeleted == false);
if (defaultPrio != null)
{
defaultPriority = defaultPrio.DepartmentCallPriorityId;
}
}
var call = _callsService.GenerateCallFromEmail(emailSettings.FormatType, callEmail,
emailSettings.Department.ManagingUserId,
departmentGroupUsers.Select(x => x.User).ToList(), emailSettings.Department, activeCalls, units, defaultPriority);
if (call != null)
{
call.DepartmentId = departmentGroup.DepartmentId;
var savedCall = _callsService.SaveCall(call);
var cqi = new CallQueueItem();
cqi.Call = savedCall;
cqi.Profiles = _userProfileService.GetSelectedUserProfiles(departmentGroupUsers.Select(x => x.UserId).ToList());
cqi.DepartmentTextNumber = _departmentSettingsService.GetTextToCallNumberForDepartment(cqi.Call.DepartmentId);
_queueService.EnqueueCallBroadcast(cqi);
return(new HttpResponseMessage(HttpStatusCode.Created));
}
}
catch (Exception ex)
{
Logging.LogException(ex);
return(new HttpResponseMessage(HttpStatusCode.InternalServerError));
}
}
#endregion Group Dispatch Email
}
if (type == 4) // Group Message
{
#region Group Message
var departmentGroup = _departmentGroupsService.GetGroupByMessageEmailCode(emailAddress);
if (departmentGroup != null)
{
try
{
//var departmentGroupUsers = _departmentGroupsService.GetAllMembersForGroup(departmentGroup.DepartmentGroupId);
var departmentGroupUsers = _departmentGroupsService.GetAllMembersForGroupAndChildGroups(departmentGroup);
var newMessage = new Message();
newMessage.SentOn = DateTime.UtcNow;
newMessage.SendingUserId = departmentGroup.Department.ManagingUserId;
newMessage.IsBroadcast = true;
newMessage.Subject = message.Subject;
newMessage.SystemGenerated = true;
if (!String.IsNullOrWhiteSpace(message.HtmlBody))
{
newMessage.Body = HttpUtility.HtmlDecode(message.HtmlBody);
}
else
{
newMessage.Body = message.TextBody;
}
foreach (var member in departmentGroupUsers)
{
if (newMessage.GetRecipients().All(x => x != member.UserId))
{
newMessage.AddRecipient(member.UserId);
}
}
var savedMessage = _messageService.SaveMessage(newMessage);
_messageService.SendMessage(savedMessage, "", departmentGroup.DepartmentId, false);
return(new HttpResponseMessage(HttpStatusCode.Created));
}
catch (Exception ex)
{
Logging.LogException(ex);
return(new HttpResponseMessage(HttpStatusCode.InternalServerError));
}
}
#endregion Group Message
}
return(new HttpResponseMessage(HttpStatusCode.InternalServerError));
}
catch (Exception ex)
{
Framework.Logging.LogException(ex);
throw new HttpResponseException(new HttpResponseMessage(HttpStatusCode.InternalServerError)
{
Content = new StringContent(ex.ToString())
});
}
}
else
{
// If our message was null, we throw an exception
throw new HttpResponseException(new HttpResponseMessage(HttpStatusCode.InternalServerError)
{
Content = new StringContent("Error parsing Inbound Message, message is null.")
});
}
}
public IActionResult GetMapData(MapSettingsInput input)
{
MapDataJson dataJson = new MapDataJson();
var calls = _callsService.GetActiveCallsByDepartment(DepartmentId);
var department = _departmentsService.GetDepartmentById(DepartmentId, false);
var stations = _departmentGroupsService.GetAllStationGroupsForDepartment(DepartmentId);
var lastUserActionlogs = _actionLogsService.GetActionLogsForDepartment(DepartmentId);
var personnelNames = _departmentsService.GetAllPersonnelNamesForDepartment(DepartmentId);
var unitStates = _unitsService.GetAllLatestStatusForUnitsByDepartmentId(DepartmentId);
var userLocationPermission = _permissionsService.GetPermisionByDepartmentType(DepartmentId, PermissionTypes.CanSeePersonnelLocations);
if (userLocationPermission != null)
{
var userGroup = _departmentGroupsService.GetGroupForUser(UserId, DepartmentId);
int?groupId = null;
if (userGroup != null)
{
groupId = userGroup.DepartmentGroupId;
}
var roles = _personnelRolesService.GetRolesForUser(UserId, DepartmentId);
var allowedUsers = _permissionsService.GetAllowedUsers(userLocationPermission, DepartmentId, groupId, ClaimsAuthorizationHelper.IsUserDepartmentAdmin(), ClaimsAuthorizationHelper.IsUserDepartmentAdmin(), roles);
lastUserActionlogs.RemoveAll(x => !allowedUsers.Contains(x.UserId));
}
if (input.ShowDistricts)
{
foreach (var station in stations)
{
if (!String.IsNullOrWhiteSpace(station.Geofence))
{
GeofenceJson geofence = new GeofenceJson();
geofence.Name = station.Name;
geofence.Color = station.GeofenceColor;
geofence.Fence = station.Geofence;
dataJson.Geofences.Add(geofence);
}
}
}
if (input.ShowStations)
{
foreach (var station in stations)
{
MapMakerInfo info = new MapMakerInfo();
info.ImagePath = "Station";
info.Title = station.Name;
info.InfoWindowContent = station.Name;
if (station.Address != null)
{
string coordinates =
_geoLocationProvider.GetLatLonFromAddress(string.Format("{0} {1} {2} {3}", station.Address.Address1,
station.Address.City,
station.Address.State,
station.Address.PostalCode));
if (!String.IsNullOrEmpty(coordinates))
{
info.Latitude = double.Parse(coordinates.Split(char.Parse(","))[0]);
info.Longitude = double.Parse(coordinates.Split(char.Parse(","))[1]);
dataJson.Markers.Add(info);
}
}
else if (!String.IsNullOrWhiteSpace(station.Latitude) && !String.IsNullOrWhiteSpace(station.Longitude))
{
info.Latitude = double.Parse(station.Latitude);
info.Longitude = double.Parse(station.Longitude);
dataJson.Markers.Add(info);
}
}
}
if (input.ShowCalls)
{
foreach (var call in calls)
{
MapMakerInfo info = new MapMakerInfo();
info.ImagePath = "Call";
info.Title = call.Name;
info.InfoWindowContent = call.NatureOfCall;
if (!String.IsNullOrEmpty(call.GeoLocationData))
{
try
{
info.Latitude = double.Parse(call.GeoLocationData.Split(char.Parse(","))[0]);
info.Longitude = double.Parse(call.GeoLocationData.Split(char.Parse(","))[1]);
dataJson.Markers.Add(info);
}
catch
{
}
}
else if (!String.IsNullOrEmpty(call.Address))
{
string coordinates = _geoLocationProvider.GetLatLonFromAddress(call.Address);
if (!String.IsNullOrEmpty(coordinates))
{
info.Latitude = double.Parse(coordinates.Split(char.Parse(","))[0]);
info.Longitude = double.Parse(coordinates.Split(char.Parse(","))[1]);
}
dataJson.Markers.Add(info);
}
}
}
if (input.ShowUnits)
{
foreach (var unit in unitStates)
{
if (unit.Latitude.HasValue && unit.Latitude.Value != 0 && unit.Longitude.HasValue &&
unit.Longitude.Value != 0)
{
MapMakerInfo info = new MapMakerInfo();
info.ImagePath = "Engine_Responding";
info.Title = unit.Unit.Name;
info.InfoWindowContent = "";
info.Latitude = double.Parse(unit.Latitude.Value.ToString());
info.Longitude = double.Parse(unit.Longitude.Value.ToString());
dataJson.Markers.Add(info);
}
}
}
if (input.ShowPersonnel)
{
foreach (var person in lastUserActionlogs)
{
if (!String.IsNullOrWhiteSpace(person.GeoLocationData))
{
MapMakerInfo info = new MapMakerInfo();
info.ImagePath = "Person";
var name = personnelNames.FirstOrDefault(x => x.UserId == person.UserId);
if (name != null)
{
info.Title = name.Name;
info.InfoWindowContent = "";
}
else
{
info.Title = "";
info.InfoWindowContent = "";
}
var infos = person.GeoLocationData.Split(char.Parse(","));
if (infos != null && infos.Length == 2)
{
info.Latitude = double.Parse(infos[0]);
info.Longitude = double.Parse(infos[1]);
dataJson.Markers.Add(info);
}
}
}
}
if (input.ShowPOIs)
{
var poiTypes = _mappingService.GetPOITypesForDepartment(DepartmentId);
foreach (var poiType in poiTypes)
{
foreach (var poi in poiType.Pois)
{
MapMakerInfo info = new MapMakerInfo();
info.ImagePath = poiType.Image;
info.Marker = poiType.Marker;
info.Title = poiType.Name;
info.InfoWindowContent = "";
info.Latitude = poi.Latitude;
info.Longitude = poi.Longitude;
info.Color = poiType.Color;
dataJson.Pois.Add(info);
}
}
}
return(Json(dataJson));
}
public List <PersonnelViewModel> GetPersonnelStatuses()
{
var department = _departmentsService.GetDepartmentById(DepartmentId, false);
var stations = _departmentGroupsService.GetAllStationGroupsForDepartment(DepartmentId);
var calls = _callsService.GetActiveCallsByDepartment(DepartmentId);
var allUsers = _departmentsService.GetAllUsersForDepartment(DepartmentId);
var hideUnavailable = _departmentSettingsService.GetBigBoardHideUnavailableDepartment(DepartmentId);
var lastUserActionlogs = _actionLogsService.GetActionLogsForDepartment(DepartmentId);
//var departmentGroups = _departmentGroupsService.GetAllGroupsForDepartment(DepartmentId);
var lastUserStates = _userStateService.GetLatestStatesForDepartment(DepartmentId);
var personnelNames = _departmentsService.GetAllPersonnelNamesForDepartment(DepartmentId);
var names = new Dictionary <string, string>();
var userStates = new List <UserState>();
foreach (var u in allUsers)
{
var state = lastUserStates.FirstOrDefault(x => x.UserId == u.UserId);
if (state != null)
{
userStates.Add(state);
}
else
{
userStates.Add(_userStateService.GetLastUserStateByUserId(u.UserId));
}
var name = personnelNames.FirstOrDefault(x => x.UserId == u.UserId);
if (name != null)
{
names.Add(u.UserId, name.Name);
}
}
var personnelViewModels = new List <PersonnelViewModel>();
var sortedUngroupedUsers = from u in allUsers
// let mu = Membership.GetUser(u.UserId)
let userGroup = _departmentGroupsService.GetGroupForUser(u.UserId, DepartmentId)
let groupName = userGroup == null ? "" : userGroup.Name
let roles = _personnelRolesService.GetRolesForUser(u.UserId, DepartmentId)
//let name = (ProfileBase.Create(mu.UserName, true)).GetPropertyValue("Name").ToString()
let name = names[u.UserId]
let weight = lastUserActionlogs.Where(x => x.UserId == u.UserId).FirstOrDefault().GetWeightForAction()
orderby groupName, weight, name ascending
select new
{
Name = name,
User = u,
Group = userGroup,
Roles = roles
};
foreach (var u in sortedUngroupedUsers)
{
//var mu = Membership.GetUser(u.User.UserId);
var al = lastUserActionlogs.Where(x => x.UserId == u.User.UserId).FirstOrDefault();
var us = userStates.Where(x => x.UserId == u.User.UserId).FirstOrDefault();
// if setting is such, ignore unavailable users.
if (hideUnavailable.HasValue && hideUnavailable.Value && us.State != (int)UserStateTypes.Unavailable)
{
continue;
}
string callNumber = "";
if (al != null && al.ActionTypeId == (int)ActionTypes.RespondingToScene ||
(al != null && al.DestinationType.HasValue && al.DestinationType.Value == 2))
{
if (al.DestinationId.HasValue)
{
var call = calls.FirstOrDefault(x => x.CallId == al.DestinationId.Value);
if (call != null)
{
callNumber = call.Number;
}
}
}
var respondingToDepartment =
stations.Where(s => al != null && s.DepartmentGroupId == al.DestinationId).FirstOrDefault();
var personnelViewModel = PersonnelViewModel.Create(u.Name, al, us, department, respondingToDepartment, u.Group,
u.Roles, callNumber);
personnelViewModels.Add(personnelViewModel);
}
return(personnelViewModels);
}
public Tuple <bool, string> Process(CallEmailQueueItem item)
{
bool success = true;
string result = "";
_callEmailProvider = Bootstrapper.GetKernel().Resolve <ICallEmailProvider>();
if (!String.IsNullOrWhiteSpace(item?.EmailSettings?.Hostname))
{
CallEmailsResult emailResult = _callEmailProvider.GetAllCallEmailsFromServer(item.EmailSettings);
if (emailResult?.Emails != null && emailResult.Emails.Count > 0)
{
var calls = new List <Call>();
_callsService = Bootstrapper.GetKernel().Resolve <ICallsService>();
_queueService = Bootstrapper.GetKernel().Resolve <IQueueService>();
_departmentsService = Bootstrapper.GetKernel().Resolve <IDepartmentsService>();
_userProfileService = Bootstrapper.GetKernel().Resolve <IUserProfileService>();
_departmentSettingsService = Bootstrapper.GetKernel().Resolve <IDepartmentSettingsService>();
_unitsService = Bootstrapper.GetKernel().Resolve <IUnitsService>();
// Ran into an issue where the department users didn't come back. We can't put the email back in the POP
// email box so just added some simple retry logic here.
List <IdentityUser> departmentUsers = _departmentsService.GetAllUsersForDepartment(item.EmailSettings.DepartmentId, true);
var profiles = _userProfileService.GetAllProfilesForDepartment(item.EmailSettings.DepartmentId);
int retry = 0;
while (retry < 3 && departmentUsers == null)
{
Thread.Sleep(150);
departmentUsers = _departmentsService.GetAllUsersForDepartment(item.EmailSettings.DepartmentId, true);
retry++;
}
foreach (var email in emailResult.Emails)
{
var activeCalls = _callsService.GetActiveCallsByDepartment(item.EmailSettings.Department.DepartmentId);
var units = _unitsService.GetUnitsForDepartment(item.EmailSettings.Department.DepartmentId);
var priorities = _callsService.GetActiveCallPrioritesForDepartment(item.EmailSettings.Department.DepartmentId);
int defaultPriority = (int)CallPriority.High;
if (priorities != null && priorities.Any())
{
var defaultPrio = priorities.FirstOrDefault(x => x.IsDefault && x.IsDeleted == false);
if (defaultPrio != null)
{
defaultPriority = defaultPrio.DepartmentCallPriorityId;
}
}
var call = _callsService.GenerateCallFromEmail(item.EmailSettings.FormatType, email,
item.EmailSettings.Department.ManagingUserId, departmentUsers, item.EmailSettings.Department, activeCalls, units, defaultPriority);
if (call != null)
{
call.DepartmentId = item.EmailSettings.DepartmentId;
if (!calls.Any(x => x.Name == call.Name && x.NatureOfCall == call.NatureOfCall))
{
calls.Add(call);
}
}
}
if (calls.Any())
{
var departmentTextNumber = _departmentSettingsService.GetTextToCallNumberForDepartment(item.EmailSettings.DepartmentId);
foreach (var call in calls)
{
try
{
// Adding this in here to try and fix the error below with ObjectContext issues.
var newCall = CreateNewCallFromCall(call);
if (newCall.Dispatches != null && newCall.Dispatches.Any())
{
// We've been having this error here:
// The relationship between the two objects cannot be defined because they are attached to different ObjectContext objects.
// So I'm wrapping this in a try catch to prevent all calls form being dropped.
var savedCall = _callsService.SaveCall(newCall);
var cqi = new CallQueueItem();
cqi.Call = savedCall;
cqi.Profiles = profiles.Values.ToList();
cqi.DepartmentTextNumber = departmentTextNumber;
_queueService.EnqueueCallBroadcast(cqi);
}
}
catch (Exception ex)
{
result = ex.ToString();
Logging.LogException(ex);
}
}
}
_departmentsService.SaveDepartmentEmailSettings(emailResult.EmailSettings);
_callsService = null;
_queueService = null;
_departmentsService = null;
_callEmailProvider = null;
_userProfileService = null;
_departmentSettingsService = null;
}
}
return(new Tuple <bool, string>(success, result));
}