public void getWorkOrderByCustomerId()
{
#region Authenticate and create proxies
Authentication_class var_auth = new Authentication_class();
AuthenticationHeader ah = var_auth.getAuthentication_header();
AsmRepository.SetServiceLocationUrl("http://mncsvasm.mskydev1.local/asm/all/servicelocation.svc");
var workforceService = AsmRepository.GetServiceProxyCachedOrDefault <IWorkforceService>(ah);
#endregion
//Instantiate the request object and define filter criteria
//GetWorkOrdersRequest implements the BaseQueryRequest, so you can filter, sort,
//and page the returned records.
//You can use the properties of WorkOrder to filter and sort.
GetWorkOrdersRequest request = new GetWorkOrdersRequest();
request.FilterCriteria.Add("CustomerId", 16190);
request.FilterCriteria.Add("WorkOrderStatusId", 1);
#region Get the customer's work orders and display the results.
WorkOrderCollection coll = workforceService.GetWorkOrders(request);
if (coll != null && coll.Items.Count > 0)
{
foreach (WorkOrder w in coll)
{
Console.WriteLine("Found Work Order ID = {0}; Create Date = {1}", w.Id, w.RegisteredDateTime);
}
}
else
{
Console.WriteLine("Sorry--No work orders found.");
}
Console.ReadLine();
#endregion
}
public void getWorkOrderUpdateWorkOrder()
{
#region Authenticate and create proxies
Authentication_class var_auth = new Authentication_class();
AuthenticationHeader ah = var_auth.getAuthentication_header();
AsmRepository.SetServiceLocationUrl("http://mncsvasm.mskydev1.local/asm/all/servicelocation.svc");
var workforceService = AsmRepository.GetServiceProxyCachedOrDefault <IWorkforceService>(ah);
#endregion
//Instantiate the request object and define filter criteria
//GetWorkOrdersRequest implements the BaseQueryRequest, so you can filter, sort,
//and page the returned records.
//You can use the properties of WorkOrder to filter and sort.
GetWorkOrdersRequest request = new GetWorkOrdersRequest();
request.FilterCriteria.Add("CustomerId", 16190);
request.FilterCriteria.Add("WorkOrderStatusId", 1);
#region Get the customer's work orders and display the results.
WorkOrderCollection coll = workforceService.GetWorkOrders(request);
if (coll != null && coll.Items.Count > 0)
{
foreach (WorkOrder w in coll)
{
Console.WriteLine("Found Work Order ID = {0}; Create Date = {1}", w.Id, w.RegisteredDateTime);
}
}
else
{
Console.WriteLine("Sorry--No work orders found.");
}
Console.ReadLine();
#endregion
//Now, instantiate a new WorkOrder and call GetWorkOrder to populate it with the
// values of the work order you want to change.
//"1333" is the ID of the work order you want to change.
WorkOrder workOrder = workforceService.GetWorkOrder(1333);
//Pass in the values you want to change.
//workOrder.ServiceProviderId = 32086;
//workOrder.AddressId = 1215;
workOrder.ProblemDescription = "bbbbbbbbbbbbbbbbbbbbbbb";
//"0" is the default reason. ICC throws an error if a default reason is not configured.
//int reasonKey = 0;
int reasonKey = 12; // for update problem description field
//Call UpdateWorkOrder to update the work order and display the results.
WorkOrder updatedWorkOrder = workforceService.UpdateWorkOrder(workOrder, reasonKey);
Console.WriteLine("Updated WorkOrder ID {0}; Service Provider ID = {1}", updatedWorkOrder.Id, updatedWorkOrder.ServiceProviderId);
Console.ReadLine();
}
