public int GetLevel3EscalationTimeInMins(int slaid)
{
int varDays = 0;
int varHours = 0;
int VarMins = 0;
int TotalMins = 0;
objLevel3 = objLevel3.Get_By_Slaid(slaid);
if (objLevel3.Slaid != 0)
{
varDays = objLevel1.Days;
varHours = objLevel1.Hours;
VarMins = objLevel1.Min;
TotalMins = (varDays * 24 * 60) + (varHours * 60) + VarMins;
}
return(TotalMins);
}
protected void Level3Escalate()
{
int Slaid = Convert.ToInt32(Request.QueryString[0]);
objLevel3 = objLevel3.Get_By_Slaid(Slaid);
if (objLevel3.Slaid != 0)
{
string varEmail = objLevel3.Emailid;
string[] arrEmail = varEmail.Split(',');
if (arrEmail.Length > 2)
{
selectLevale3.Text = objLevel3.Emailid;
}
else
{
selectLevale3.Text = arrEmail[0].ToString();
}
chkLevel3.Checked = true;
if (objLevel3.Before == true)
{
radio1Level3.Checked = true;
}
else
{
radio2Level3.Checked = true;
}
txtDaysLevel3.Text = Convert.ToString(objLevel3.Days);
drpHoursLevel3.SelectedIndex = objLevel3.Hours;
drpMinLevel3.SelectedIndex = objLevel3.Min;
}
else
{
selectLevale3.Visible = false;
listLevel3.Visible = true;
radio1Level3.Checked = true;
}
}
protected void UpdateLevel3Escalate(int Slaid)
{
EscalateLevel3 obj = new EscalateLevel3();
string varemail = "";
if (radio1Level3.Checked == true)
{
objLevel3.After = false;
objLevel3.Before = true;
}
else
{
objLevel3.After = true;
objLevel3.Before = false;
}
objLevel3.Slaid = Slaid;
for (int i = listLevel3.Items.Count - 1; i >= 0; i--)
{
if (listLevel3.Items[i].Selected == true)
{
varemail = varemail + listLevel3.Items[i].Text + ",";
}
}
objLevel3.Days = Convert.ToInt32(txtDaysLevel3.Text);
objLevel3.Hours = Convert.ToInt32(drpHoursLevel3.SelectedValue);
objLevel3.Min = Convert.ToInt32(drpMinLevel3.SelectedValue);
obj = obj.Get_By_Slaid(Slaid);
if (obj.Slaid != 0)
{
if (varemail == "")
{
varemail = obj.Emailid;
}
objLevel3.Emailid = varemail;
objLevel3.Level3id = obj.Level3id;
objLevel3.Update();
}
else
{
objLevel3.Emailid = varemail;
objLevel3.Insert();
}
}
protected void UpdateLevel3Escalate(int Slaid)
{
EscalateLevel3 obj = new EscalateLevel3();
string varemail = "";
if (radio1Level3.Checked == true)
{
objLevel3.After = false;
objLevel3.Before = true;
}
else
{
objLevel3.After = true;
objLevel3.Before = false;
}
objLevel3.Slaid = Slaid;
for (int i = listLevel3.Items.Count - 1; i >= 0; i--)
{
if (listLevel3.Items[i].Selected == true)
{
varemail = varemail + listLevel3.Items[i].Text + ",";
}
}
objLevel3.Days = Convert.ToInt32(txtDaysLevel3.Text);
objLevel3.Hours = Convert.ToInt32(drpHoursLevel3.SelectedValue);
objLevel3.Min = Convert.ToInt32(drpMinLevel3.SelectedValue);
obj = obj.Get_By_Slaid(Slaid);
if (obj.Slaid != 0)
{
if (varemail == "")
{
varemail = obj.Emailid;
}
objLevel3.Emailid = varemail;
objLevel3.Level3id = obj.Level3id;
objLevel3.Update();
}
else
{
objLevel3.Emailid = varemail;
objLevel3.Insert();
}
}