public JsonResult CreateChatRoom(ChatRoomCreationModel model)
{
int userId = -1;
int messageId = -1;
int chatRoomId = -1;
int count = 0;
bool EmailAvailable = false; //<-- indica si el envio de emails esta disponible
bool userIsAlreadyUsed = false; //<-- indica si el usuario ya tiene un chatroom activo
bool isSurveyAvailable = false; //<-- indica si las encuestas estan disponibles
string surveyText = null;
string surveyUrl = null;
try
{
count = EpironChatDAC.OnlineUsers_Count(model.ChatConfigId);
ChatConfigBE chatConfigBE = ChatConfigDAC.GetByParam(model.ChatConfigId);
isSurveyAvailable = chatConfigBE.ChatSurveyConfigId != null;
surveyText = chatConfigBE.ChatSurveyConfigText;
surveyUrl = chatConfigBE.ChatSurveyConfigURL;
if (count == 0)
{
EpironChatBC.CreateChatRoom_NoOperators(model.Phone, null, string.Empty, model.InitialMessage);
return(Json(new { Result = "NO-OPERATORS", EmailAvailable = chatConfigBE.EmailAvailable }));
}
EpironChatBC.CreateChatRoom(model, out chatRoomId, out userId, out messageId, out userIsAlreadyUsed, out EmailAvailable);
if (userIsAlreadyUsed)
{
return(Json(new { Result = "USER-SIGNED" }));
}
return(Json(new
{
Result = "OK",
userId = userId,
roomId = chatRoomId,
messageId = messageId,
EmailAvailable = EmailAvailable,
surveyText = surveyText,
isSurveyAvailable = isSurveyAvailable,
surveyUrl = surveyUrl
}));
}
catch (Exception ex)
{
Helper.Log(ex.Message);
return(Json(new { Result = "ERROR", Message = Fwk.Exceptions.ExceptionHelper.GetAllMessageException(ex) }));
}
}
public JsonResult ClosedByRecordIdNotFound(int recordId, int roomId)
{
try
{
EpironChatBC.ClosedByRecordIdNotFound(roomId);
return(Json(new { Result = "OK", Message = "Se ha excedido el tiempo de espera de sala. Por favor vuelva a intentarlo más tarde" }));
}
catch (Exception ex)
{
Helper.Log(ex.Message);
return(Json(new { Result = "ERROR", Message = Fwk.Exceptions.ExceptionHelper.GetAllMessageException(ex) }));
}
}
public JsonResult TimeOutChatRoom(int recordId, int roomId)
{
try
{
EpironChatBC.TimeOutChatRoom(roomId, recordId);
return(Json(new { Result = "OK", Message = "Ha expirado su sesión de chat. Vuelva a iniciar una conversación" }));
}
catch (Exception ex)
{
Helper.Log(ex.Message);
return(Json(new { Result = "ERROR", Message = Fwk.Exceptions.ExceptionHelper.GetAllMessageException(ex) }));
}
}
public JsonResult LeaveChatRoom(int recordId, int roomId)
{
try
{
EpironChatBC.LeaveChatRoom(roomId, recordId);
return(Json(new { Result = "OK", Message = "Gracias por Comunicarse con nosotros" }));
}
catch (Exception ex)
{
Helper.Log(ex.Message);
return(Json(new { Result = "ERROR", Message = Fwk.Exceptions.ExceptionHelper.GetAllMessageException(ex) }));
}
}
public JsonResult SendMessage(SendMessageModel msg)
{
try
{
msg.Message = msg.Message.Length > WebChat.Common.Common.MaxLength_Message ? msg.Message.Substring(0, 500) : msg.Message; //Limitamos el mensaje del cliente a 500 caracteres
EpironChatBC.InsertMessage(msg.RoomId, msg.UserId, msg.Message, msg.RecordId);
return(Json(new { Result = "OK" }));
}
catch (Exception ex)
{
Helper.Log(ex.Message);
return(Json(new { Result = "ERROR", Message = Fwk.Exceptions.ExceptionHelper.GetAllMessageException(ex) }));
}
}
public JsonResult OpenSurvey(int roomId, int recordId)
{
try
{
Guid wNewRandomGuid = Guid.NewGuid();
//ChatSurveyBC.InsertChatSurvey(roomId, wNewRandomGuid);
string NewRandom = wNewRandomGuid.ToString().Replace("-", string.Empty).Substring(0, 13);
EpironChatBC.ChatRoom_UpdateSurvey(roomId, NewRandom);
return(Json(new { Result = "OK", NewRandomGuid = NewRandom }));
}
catch (Exception ex)
{
Helper.Log(ex.Message);
return(Json(new { Result = "ERROR", Message = Fwk.Exceptions.ExceptionHelper.GetAllMessageException(ex) }));
}
}
public JsonResult RetriveMessages(RetriveAllMessage retriveAllMessage)
{
//Busca los mensajes. Todos
WebChat.Common.Enumerations.ChatRoomStatus wChatRoomStatus = Enumerations.ChatRoomStatus.Active;
Boolean operatorWriting = false;
string pNameOperator = string.Empty;
List <Message> result = null;
try
{
result = EpironChatBC.RecieveComments(retriveAllMessage.RoomId, retriveAllMessage.RecordId, out wChatRoomStatus, out operatorWriting, out pNameOperator);
return(Json(new { Result = "OK", Data = result, ChatRoomStatus = wChatRoomStatus, OperatorWriting = operatorWriting, NameOperator = pNameOperator }));
}
catch (Exception ex)
{
Helper.Log(ex.Message);
return(Json(new { Result = "ERROR", Message = Fwk.Exceptions.ExceptionHelper.GetAllMessageException(ex) }));
}
}
public JsonResult GetRecordId(int userId, int roomId, int messageId)
{
//int? recordId = -1;
GetRecordIdBE wGetRecordId = new GetRecordIdBE();
int? chatRoomStatusFromEtl = null;
try
{
wGetRecordId = EpironChatDAC.GetRecordId(messageId, out chatRoomStatusFromEtl);
if (wGetRecordId.RecordId != null)
{
EpironChatBC.ChatRoom_UpdateStatus(roomId, wGetRecordId.RecordId.Value, WebChat.Common.Enumerations.ChatRoomStatus.Active);
}
return(Json(new { Result = "OK", recordId = wGetRecordId.RecordId, userName = wGetRecordId.UserName }));
}
catch (Exception ex)
{
Helper.Log(ex.Message);
return(Json(new { Result = "ERROR", Message = Fwk.Exceptions.ExceptionHelper.GetAllMessageException(ex) }));
}
}
public ActionResult Chatfrm(string tel, string clientName, string email, string query)
{
bool anyIsNull = string.IsNullOrEmpty(Request.QueryString["tel"]) ||
string.IsNullOrEmpty(Request.QueryString["clientName"]) ||
string.IsNullOrEmpty(Request.QueryString["email"]) ||
string.IsNullOrEmpty(Request.QueryString["query"]);
if (anyIsNull)
{
return(RedirectToAction("Index"));
}
ChatRoomFromUrlModel model = new ChatRoomFromUrlModel();
int chatRoomId = -1;
int userId = -1;
int messageId = -1;
bool userIsAlreadyUsed = false; //<-- indica si el usuario ya tiene un chatroom activo
//model.Phone = tel;
model.ClientName = clientName;
model.ClientEmail = email;
//model.InitialMessage = query;
bool emailAvailable = false; //<-- indica si el envio de emails esta disponible
try
{
if (WebChat.Common.Common.Host_Referer != null)//<--pregunto si el parametro esta configurado
{
if (HttpContext.Request.ServerVariables["HTTP_REFERER"] == null || !HttpContext.Request.ServerVariables["HTTP_REFERER"].Contains(WebChat.Common.Common.Host_Referer))
{
Helper.Log("Ruta de acceso incorrecta, HTTP_REFERER distinto de" + WebChat.Common.Common.Host_Referer); //Registro que se ingreso por un lugar que no correspondería
ChatRoomFromUrlModel mChatRoomFromUrlModel = new ChatRoomFromUrlModel();
mChatRoomFromUrlModel.HaveException = true;
return(View("Chat", mChatRoomFromUrlModel)); //abro el chat pero con excepcion, para detener todo.
}
}
ChatConfigBE chatConfigBE = ChatConfigDAC.GetByParam(null);
if (chatConfigBE == null)
{
model.IsConfigavailable = false; //<--No hay configuraciones, en el cliente se mostrara un mensaje
return(View("chat", model));
}
model.OperatrCount = EpironChatDAC.OnlineUsers_Count(chatConfigBE.ChatConfigGuid);
if (model.OperatrCount > 0)
{
EpironChatBC.CreateChatRoom(model, tel, query, out chatRoomId, out userId, out messageId, out userIsAlreadyUsed, out emailAvailable);
}
else
{
EpironChatBC.CreateChatRoom_NoOperators(tel, null, string.Empty, query);
}
model.ChatConfigId = chatConfigBE.ChatConfigGuid;
model.UserId = userId;
model.RoomId = chatRoomId;
model.MessageId = messageId;
model.userAlreadySigned = userIsAlreadyUsed;
model.IsConfigavailable = true;
model.EmailAvailable = chatConfigBE.EmailAvailable;
//Survey
model.SurveyAvailable = chatConfigBE.ChatSurveyConfigId != null;
model.ChatSurveyConfigText = chatConfigBE.ChatSurveyConfigText;
model.ChatSurveyConfigURL = chatConfigBE.ChatSurveyConfigURL;
model.ChatSurveyConfigId = chatConfigBE.ChatSurveyConfigId;
// Busco las appSettings
List <ApplicationSettingBE> wAppSettingsList = ApplicationSettingBC.SearchApplicationSetting();
model.RetriveMessage_Timer = int.Parse(wAppSettingsList.Find(x => x.SettingId.Equals((int)Enumerations.ApplicationSettingId.RetriveMessage_Timer)).Value);
model.GetRecord_Timer = int.Parse(wAppSettingsList.Find(x => x.SettingId.Equals((int)Enumerations.ApplicationSettingId.GetRecord_Timer)).Value);
model.VersionWeb = wAppSettingsList.Find(x => x.SettingId.Equals((int)Enumerations.ApplicationSettingId.VersionWeb)).Value;
model.GetRecordIdTries = int.Parse(wAppSettingsList.Find(x => x.SettingId.Equals((int)Enumerations.ApplicationSettingId.GetRecordIdTries)).Value);
model.ClientInactivityTimeOut = int.Parse(wAppSettingsList.Find(x => x.SettingId.Equals((int)Enumerations.ApplicationSettingId.ClientInactivityTimeOut)).Value) / 1000;
model.GetRecord_TimeOut = int.Parse(wAppSettingsList.Find(x => x.SettingId.Equals((int)Enumerations.ApplicationSettingId.GetRecord_TimeOut)).Value) / 1000;
model.MaxLength_Message = int.Parse(wAppSettingsList.Find(x => x.SettingId.Equals((int)Enumerations.ApplicationSettingId.MaxLength_Message)).Value);
//if (isAjaxCall.HasValue)
// return Json(new { Result = "OK", userId = userId, roomId = chatRoomId, count = model.OperatrCount, messageId = model.MessageId }, JsonRequestBehavior.AllowGet);
return(View("chat", model));
}
catch (Exception ex)
{
Helper.Log(ex.Message);
//if (isAjaxCall.HasValue)
//{
// return Json(new { Result = "ERROR", Message = Fwk.Exceptions.ExceptionHelper.GetAllMessageException(ex) });
//}
//else
//{
model.HaveException = true;
return(View("chat", model));
//}
}
}
