/// <summary>
/// returns normal time it takes to reply to call of type t in mins
/// </summary>
/// <param name="t"></param>
/// <returns></returns>
public static int NormalReplyTime(Enums.Media t)
{
int val = 60;
switch (t)
{
case Enums.Media.EMAIL:
val *= 48;
break;
case Enums.Media.HELP_DESK:
val = 30;
break;
case Enums.Media.PHONE:
val = 30;
break;
case Enums.Media.POST:
val *= 72;
break;
case Enums.Media.SOCIAL_MEDIA:
break;
}
return(val);
}
private int MaxTimeForReply(Enums.Media t)
{
int val = 60;
switch (t)
{
case Enums.Media.EMAIL:
val *= 72;
break;
case Enums.Media.HELP_DESK:
break;
case Enums.Media.PHONE:
val = 45;
break;
case Enums.Media.POST:
val *= 120;
break;
case Enums.Media.SOCIAL_MEDIA:
val = 90;
break;
}
return(val);
}
public Call(Customer from, Enums.Media t, double time, int sent)
{
this.type = t;
this.from = from;
this.expT = time;
this.sentAt = sent;
timeLeft = MaxTimeForReply(t);
}
public static double CostForTrainingCourse(Enums.Media s, Employee e, int newlevel)
{
double[] pricelist = new double[5] {
300d, 350d, 500d, 800d, 1000d
};
int i = (int)s;
return(((newlevel / 100d - e.skill.values[i]) / e.skill.values[i]) * 100 * pricelist[i]);
}
/// <summary>
/// Time it physically takes an employee to reply in mins
/// </summary>
/// <param name="t"></param>
/// <returns></returns>
public static int TimeCost(Enums.Media t)
{
int val = 5;
int i = (int)t;
if (i <= 1)
{
val = val << 1;//10 mins
}
else
{
val = val << 2;//20 mins
}
return(val);
}
public Customer(Main game)
{
patience = game.ran.NextDouble();
income = game.ran.Next((int)game.economy.MinWage, (int)game.economy.MaxWage) / 1d;
par = game;
pref = (Enums.Media)game.ran.Next(4);
handler = null;
pHabit = game.ran.NextDouble();
List <String> dat = game.data.getDataFor(0);
name = dat[game.ran.Next(dat.Count)];
goodCalls = 0;
totalCalls = 0;
called = false;
relation = 0.001;
}
public void Train(Enums.Media s, int newlvl)
{
sleeps = 2 / learningRate;
skill.values[(int)s] = newlvl / 100d;
}
public static string GetCropUrlWithFormat(
this IPublishedContent node,
Enums.CropAlias cropAlias,
Enums.Media format = Enums.Media.None,
bool cacheBuster = false,
int?quality = 75,
bool useCropDimensions = true,
ImageCropMode?imageCropMode = null,
ImageCropAnchor?imageCropAnchor = null)
{
if (node == null)
{
return(null);
}
if (node.Url().EndsWith(".svg"))
{
return(node.Url());
}
if (cropAlias == Enums.CropAlias.NoCrop)
{
return(node.GetCropUrl(
furtherOptions: "&format=" + format,
cacheBuster: cacheBuster,
quality: quality));
}
switch (format)
{
case Enums.Media.WebP:
var webP = node.GetCropUrl(
cropAlias: cropAlias.GetDescription(),
furtherOptions: "&format=" + format,
cacheBuster: cacheBuster,
useCropDimensions: useCropDimensions,
quality: quality,
imageCropMode: imageCropMode,
imageCropAnchor: imageCropAnchor);
if (webP != null)
{
return(webP);
}
break;
default:
var crop = node.GetCropUrl(
cropAlias: cropAlias.GetDescription(),
cacheBuster: cacheBuster,
useCropDimensions: useCropDimensions,
quality: quality,
imageCropMode: imageCropMode,
imageCropAnchor: imageCropAnchor);
if (crop != null)
{
return(crop);
}
break;
}
return(node.Url());
}
