/// <summary>
/// Анализирует полезные данные для генерации талона. Генерирует талон - строку, которая будет отправлена пользователю
/// </summary>
/// <param name="cacheHelper"></param>
/// <param name="talon"></param>
/// <param name="message"></param>
/// <param name="serviceName"></param>
/// <param name="office"></param>
/// <returns></returns>
public static string AnaliseTalon(EnquequeResponse talon, string message, string serviceName = null, DBHelpers.Models.MFCModels.Office office = null)
{
if (office != null)
{
message = message.Replace("%office%", office.DisplayName);
}
message = message.Replace("%number%", BotTextHelper.GetVKSmileNumber(talon.ID));
if (serviceName != null)
{
message = message.Replace("%servicename%", serviceName);
}
//Дата в талоне
if (talon.TimeOfReceipt == null || talon.TimeOfReceipt.Year == 0001)
{
message = message.Replace("%time%", DateTime.Now.ToString("HH:mm dd.MM.yyyy"));
}
else
{
message = message.Replace("%time%", talon.TimeOfReceipt.ToString("HH:mm dd.MM.yyyy"));
}
//перед вами в очереди
message = message.Replace("%queuecount%", talon.QueueSize?.toWindows.ToString());
//офис в котором юзер
if (office != null)
{
message = message.Replace("%adress%", office.DisplayAddress);
}
return(message);
}
/// <summary>
/// Возвращает енум == IdState of Ticket
/// </summary>
/// <param name="Talon"></param>
/// <param name="officeID"></param>
/// <param name="talonID"></param>
/// <param name="service"></param>
/// <returns></returns>
public static GetTicketInformationErrors CheckUsersTalonNumber(out EnquequeResponse Talon, int officeID, int talonID)
{
Talon = MainAnswerHelper.mfcservice.GetTicketInformation(officeID, talonID);
//Talon = new EnquequeResponse { ID = talonID, stateTicket = new StateTicket { idState = 5, description = "обслуживаетмся в окне 281" },services = new MFC.Bot.WebService.Contracts.Service[] { new MFC.Bot.WebService.Contracts.Service { name = "Услуга"} } };
if (Talon == null)
{
return(GetTicketInformationErrors.UnknownError);
}
if (string.IsNullOrWhiteSpace(Talon?.stateTicket?.description))
{
return(GetTicketInformationErrors.NoExist);
}
if (Talon?.stateTicket?.idState != null && Talon?.stateTicket.idState == 4)
{
return(GetTicketInformationErrors.Ended);
}
if (Talon?.stateTicket?.idState != null && Talon?.stateTicket?.idState == 5)
{
return(GetTicketInformationErrors.Waiting);
}
if (Talon?.stateTicket?.idState != null && Talon?.stateTicket?.idState == 2)
{
return(GetTicketInformationErrors.InProces);
}
if (Talon?.stateTicket?.idState != null && Talon?.stateTicket?.idState == 1)
{
return(GetTicketInformationErrors.Absence);
}
return(GetTicketInformationErrors.Default);
}
/// <summary>
/// Возвращает текст, соответствующий статусу талона с запрошенным номером
/// </summary>
/// <param name="botUser"></param>
/// <param name="office"></param>
/// <param name="TalonID"></param>
/// <param name="service"></param>
/// <param name="textHelper"></param>
/// <returns></returns>
public static string GetAnalysedAnswer(DBHelpers.Models.MFCModels.BotUser botUser, DBHelpers.Models.MFCModels.Office office, int TalonID, BotTextHelper textHelper, List <WindowsOffice> windows)
{
var talon = new EnquequeResponse();
switch (CheckUsersTalonNumber(out talon, botUser.OfficeID, TalonID))
{
case GetTicketInformationErrors.UnknownError:
return(textHelper.GetMessage("%ginfuncknow%",
new string[] { "%officename%", "%adress%" },
new string[] { office.DisplayName, office.DisplayAddress }));
case GetTicketInformationErrors.NoExist:
return(textHelper.GetMessage("%ginfnoexist%",
new string[] { "%officename%", "%adress%" },
new string[] { office.DisplayName, office.DisplayAddress }));
case GetTicketInformationErrors.Ended:
return(textHelper.GetMessage("%ginfended%",
new string[] { "%officename%", "%adress%" },
new string[] { office.DisplayName, office.DisplayAddress }));
case GetTicketInformationErrors.Absence:
return(textHelper.GetMessage("%ginfabsebce%",
new string[] { "%officename%", "%adress%" },
new string[] { office.DisplayName, office.DisplayAddress }));
case GetTicketInformationErrors.Waiting:
var s = AnaliseTalon(talon, textHelper.GetMessage("%getinfo%") + "\\r\\n\\r\\n" + textHelper.GetMessage("%queue%"), BotTextHelper.DecodeToUtf8(talon.services[0].name), office);
//сохраняем информацию по талону => делаем его выбранным пользователем
botUser.TalonID = TalonID;
botUser.ServiceID = talon.services[0].id;
botUser.NowIs = MFCBotWhatIsHappeningNow.QueueWaiting;
s += "\\r\\n\\r\\n" + textHelper.GetMessage("%statustext%");
Logging.Logger.Debug(s);
return(s);
case GetTicketInformationErrors.InProces:
string usefulInf = BotTextHelper.DecodeToUtf8(talon.stateTicket.description);
//получаем последнее число из строки
string windowStringID = Regex.Match(usefulInf, @"\d+(?!\D*\d)").Value;
int windowID = int.Parse(windowStringID);
usefulInf = usefulInf.Replace(windowStringID, windows.FirstOrDefault(x => x.WindowID == windowID).Number.ToString());
s = $"\U00002705 {usefulInf}\\r\\n\\r\\n";
s += AnaliseTalon(talon, textHelper.GetMessage("%getinfo%"), BotTextHelper.DecodeToUtf8(talon.services[0].name), office) + "\\r\\n\\r\\n";
s += textHelper.GetMessage("%helptext%");
//Обслуживается => забываем о пользователе. Сессия окончена
botUser.OfficeID = 0;
botUser.TalonID = 0;
botUser.ServiceID = 0;
botUser.NowIs = MFCBotWhatIsHappeningNow.SettingOffice;
Logging.Logger.Debug(s);
return(s);
default:
//начальное сообщение
return(textHelper.GetMessage("%gtinfstart%",
new string[] { "%officename%", "%adress%", "%business%" },
new string[] { office.DisplayName, office.DisplayAddress, MainAnswerHelper.GetBusynessOffice(office.OfficeID) }));
}
}
