// GET: Widget
public ActionResult Index(string engagementType, string masterCustomerId, string referenceId)
{
var shouldView = ShouldView(engagementType, referenceId, masterCustomerId);
if (!shouldView)
{
return(new ContentResult()
{
Content = "", ContentEncoding = Encoding.UTF8, ContentType = "text/html"
});
}
// Create the NPS Survey Entry
using (var ctx = new DataClassesDataContext())
{
// check if entry exists beforehand
var exists = ctx.Engagement_NetPromoterScores.FirstOrDefault(r => r.MasterCustomerId == masterCustomerId && r.ReferenceId == referenceId && r.EngagementType == engagementType);
if (exists != null)
{
ViewBag.NpsEngagementId = exists.NPSEngagementId;
return(PartialView());
}
var nps = new Engagement_NetPromoterScore();
var customerId = ctx.Customers.FirstOrDefault(c => c.MasterCustomerId == masterCustomerId);
nps.CreateDateTime = DateTime.Now;
nps.CustomerId = customerId?.CustomerId;
nps.CreatedBy = "WEB";
nps.EngagementType = engagementType;
nps.NPSSendDate = DateTime.Today;
nps.NPSScore = null;
nps.MasterCustomerId = masterCustomerId;
nps.ReferenceId = referenceId;
ctx.Engagement_NetPromoterScores.InsertOnSubmit(nps);
ctx.SubmitChanges();
ViewBag.NpsEngagementId = nps.NPSEngagementId;
}
return(PartialView());
}
public void Notify(Engagement_NetPromoterScore item)
{
try
{
using (var ctx = new NpsCustomerRepositoryDataContext(ConfigurationManager.ConnectionStrings["NpsCustomerRepository"].ConnectionString))
{
var customer = ctx.CUSTOMERs.FirstOrDefault(c => c.MASTER_CUSTOMER_ID == item.MasterCustomerId);
if (customer == null)
{
return;
}
// build message
var sb = new StringBuilder();
var message = new SlackMessage()
{
attachments = new List <Attachment>()
};
var attachment = new Attachment();
attachment.fallback = sb.ToString();
attachment.color = item.NPSScore > 8 ? "#6c9c2c" : (item.NPSScore > 6 ? "#ff9e01" : "#aa0027");
attachment.pretext = "";
attachment.author_name = $"{customer.LABEL_NAME} ({customer.MASTER_CUSTOMER_ID})";
attachment.author_link = $"mailto:{customer.PRIMARY_EMAIL_ADDRESS}";
attachment.title = Enumerations.GetEnumDescription(item.GetEngagementTypeByCode());
attachment.footer = $"Reference ID: {item.ReferenceId} | {item.NPSResultDate?.ToString("MM/dd/yyyy hh:MM:ss tt")}";
attachment.fallback = $"{customer.LABEL_NAME} ({customer.MASTER_CUSTOMER_ID}), {customer.PRIMARY_EMAIL_ADDRESS}, scored the {Enumerations.GetEnumDescription(item.GetEngagementTypeByCode())} *{item.NPSScore}* out of 10.";
attachment.fields = new List <Field>();
if (item.NPSScore.HasValue)
{
var scoreField = new Field();
scoreField.title = "Score";
scoreField.Short = true;
scoreField.value = $"{item.NPSScore} out of 10";
attachment.fields.Add(scoreField);
}
if (!string.IsNullOrEmpty(item.NPSComments))
{
var commentsField = new Field();
commentsField.title = "Comments";
commentsField.Short = true;
commentsField.value = $"{item.NPSComments}";
attachment.fields.Add(commentsField);
}
message.attachments.Add(attachment);
using (var client = new WebClient())
{
var json = JsonConvert.SerializeObject(message, Formatting.None, new JsonSerializerSettings()
{
ContractResolver = new CamelCasePropertyNamesContractResolver()
});
client.Headers[HttpRequestHeader.ContentType] = "application/json";
client.UploadString(new Uri("https://hooks.slack.com/services/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"), "POST", json);
}
}
}
catch (Exception ex)
{
logger.Log(LogLevel.Error, ex, "Error in Slack Notifier | " + ex.Message + "|" + ex.StackTrace);
}
}
