// this method shows and hides panels
private void ShowPanel(string panelName)
{
if (panelName == "dashboard")
{
dashboardToolStripMenuItem.BackColor = SystemColors.ActiveCaption;
incidentManagementToolStripMenuItem.BackColor = SystemColors.GradientInactiveCaption;
userManagementToolStripMenuItem.BackColor = SystemColors.GradientInactiveCaption;
btn_open_ticket.Enabled = false;
ClearTicketInfo();
panel_ticketOverview.Hide();
create_ticket_Panel.Hide();
panel_incident_management.Hide();
Dashboard_panel.Show();
}
else if (panelName == "incident_menu")
{
incidentManagementToolStripMenuItem.BackColor = SystemColors.ActiveCaption;
dashboardToolStripMenuItem.BackColor = SystemColors.GradientInactiveCaption;
userManagementToolStripMenuItem.BackColor = SystemColors.GradientInactiveCaption;
btn_open_ticket.Enabled = false;
ClearTicketInfo();
panel_ticketOverview.Hide();
Dashboard_panel.Hide();
create_ticket_Panel.Hide();
panel_incident_management.Show();
panel_user_management.Hide();
PopulateDashboardIncidentList();
}
}
//shows list of all incidents
private void Show_list_btn_Click(object sender, EventArgs e)
{
Dashboard_panel.Hide();
panel_dashboardViewTicketList.Show();
PopulateDashboardIncidentList();
PopulateDashboardIncidentList_Solved();
}
// opens ticket info page
private void Btn_open_ticket_Click_1(object sender, EventArgs e)
{
panel_incident_management.Hide();
Dashboard_panel.Hide();
panel_ticketOverview.Show();
listView_incidents.Refresh();
}
//shows list of all incidents
private void Show_list_btn_Click(object sender, EventArgs e)
{
Dashboard_panel.Hide();
create_ticket_Panel.Hide();
panel_incident_management.Show();
PopulateDashboardIncidentList();
PopulateDashboardIncidentList_Solved();
}
private void incidentManagementToolStripMenuItem_Click(object sender, EventArgs e)
{
//if incident management menu item is clicked display panel and hide the rest
panel_dashboardViewTicketList.Show();
Dashboard_panel.Hide();
//populate lists if panel gets selected
PopulateDashboardIncidentList();
PopulateDashboardIncidentList_Solved();
}
private void userManagementToolStripMenuItem_Click(object sender, EventArgs e)
{
user_service = new User_Service();
incidentManagementToolStripMenuItem.BackColor = SystemColors.GradientInactiveCaption;
dashboardToolStripMenuItem.BackColor = SystemColors.GradientInactiveCaption;
userManagementToolStripMenuItem.BackColor = SystemColors.ActiveCaption;
panel_user_management.Show();
panel_incident_management.Hide();
panel_ticketOverview.Hide();
Dashboard_panel.Hide();
create_ticket_Panel.Hide();
FillUsers();
panel_add_edit_user.Hide();
//check admin status
if (loggedin_user.Status != "Admin")
{
btn_create_user.Hide();
btn_create_user.Enabled = false;
btn_delete_user.Hide();
btn_delete_user.Enabled = false;
}
}
private void Go_create_incident_BTN_Click(object sender, EventArgs e)
{
Dashboard_panel.Hide();
panel_incident_management.Hide();
create_ticket_Panel.Show();
}
private void dashboardToolStripMenuItem_Click(object sender, EventArgs e)
{
//if dasboard menu item is clicked display dashboard panel and hide the rest
Dashboard_panel.Show();
panel_dashboardViewTicketList.Hide();
}