/// <summary>
/// 更新调度结果
/// </summary>
/// <param name="action"></param>
/// <param name="dispathcNumber"></param>
/// <param name="dispatchedNumbers"></param>
/// <param name="result"></param>
/// <returns></returns>
public static bool UpdateLog(CommControl.PublicEnums.EnumNormalCmd action, long dispathcNumber, string dispatchedNumbers, bool result)
{
bool b = false;
try
{
List<DB_Talk.Model.Data_DispatchLog> lst = new DB_Talk.BLL.Data_DispatchLog().GetModelList(
string.Format("DispatchNumber={0} and DispatchTypeID='{1}' and DispatchedNumbers='{2}' and i_State=0 order by dt_datetime desc",
dispathcNumber,
action.GetHashCode(),
dispatchedNumbers));
if (lst != null && lst.Count > 0)
{
bool isFisrt = true;
foreach (DB_Talk.Model.Data_DispatchLog item in lst)
{
if (result)
{
if (isFisrt==true)
{
item.i_Result = 1;
isFisrt = false;
}
}
else
{
item.i_Result = 0;
}
item.i_State = 1;
b = new DB_Talk.BLL.Data_DispatchLog().Update(item);
}
}
}
catch (Exception)
{
}
return b;
}
/// <summary>得到通话记录</summary>
private void GetTalkLog()
{
DateTime begin = DateTime.Now.AddDays(-Pub._configModel.TalkLogSearchDays);//一个月之前
DateTime end = DateTime.Now;
string strSQL = string.Format(
"boxid={0} and managerID={1} and (DispatchTypeID={2} or DispatchTypeID={3} or DispatchTypeID={4}) and dt_datetime>='{5}' and dt_datetime<='{6}'",
Pub.manageModel.BoxID,
Pub.manageModel.ID,
CommControl.PublicEnums.EnumNormalCmd.Call.GetHashCode(),
CommControl.PublicEnums.EnumNormalCmd.SelectAnser.GetHashCode(),
CommControl.PublicEnums.EnumNormalCmd.SelectLemcAnser.GetHashCode(),
begin,
end
);
dgvCalled.Rows.Clear();
dgvNoDoneCall.Rows.Clear();
dgvDoneCall.Rows.Clear();
StringBuilder sb = new StringBuilder();
List<DB_Talk.Model.Data_DispatchLog> lstLog = new DB_Talk.BLL.Data_DispatchLog().GetModelListByCount(3000, strSQL, "id desc");
for (int i = lstLog.Count - 1; i >= 0; i--)
{
DB_Talk.Model.Data_DispatchLog item = lstLog[i];
// sb.Clear();
string dispatchName = Pub.GetDispatchNameByNumber(item.DispatchNumber);
CommControl.PublicEnums.EnumNormalCmd type = (CommControl.PublicEnums.EnumNormalCmd)item.DispatchTypeID;
string memerbName = GetMemberName(item.DispatchedNumbers);
switch (type)
{
case PublicEnums.EnumNormalCmd.None:
break;
case PublicEnums.EnumNormalCmd.Call:
//if (item.i_Result == 1)
//{
// sb.Append(string.Format("{0}拨打{1}成功", dispatchName, item.DispatchedNumbers));
//}
//else
//{
// sb.Append(string.Format("{0}拨打{1}失败", dispatchName, item.DispatchedNumbers));
//}
dgvCalled.Rows.Insert(0,memerbName, item.DispatchedNumbers, item.dt_DateTime);
break;
case PublicEnums.EnumNormalCmd.SelectAnser:
if (item.i_Result == 1)
{
//sb.Append(string.Format("{0}接听{1}成功", dispatchName, item.DispatchedNumbers));
dgvDoneCall.Rows.Insert(0, memerbName, item.DispatchedNumbers, item.dt_DateTime);
}
else
{
// sb.Append(string.Format("{0}接听{1}失败", dispatchName, item.DispatchedNumbers));
dgvNoDoneCall.Rows.Insert(0, memerbName, item.DispatchedNumbers, item.dt_DateTime);
}
break;
case PublicEnums.EnumNormalCmd.SelectLemcAnser:
if (item.i_Result == 1)
{
dgvDoneCall.Rows.Insert(0, memerbName, item.DispatchedNumbers, item.dt_DateTime);
//sb.Append(string.Format("{0}接听紧急{1}成功", dispatchName, item.DispatchedNumbers));
}
else
{
// sb.Append(string.Format("{0}接听紧急{1}失败", dispatchName, item.DispatchedNumbers));
dgvNoDoneCall.Rows.Insert(0, memerbName, item.DispatchedNumbers, item.dt_DateTime);
}
break;
default:
break;
}
if (sb.Length > 0)
{
// logTalk.AddMsgNoDateTime(sb.ToString(), item.dt_DateTime.Value);
}
}
if (dgvCalled.Rows.Count>0)
{
dgvCalled.CurrentCell = dgvCalled.Rows[0].Cells[0];
}
if (dgvNoDoneCall.Rows.Count > 0)
{
dgvNoDoneCall.CurrentCell = dgvNoDoneCall.Rows[0].Cells[0];
}
if (dgvDoneCall.Rows.Count > 0)
{
dgvDoneCall.CurrentCell = dgvDoneCall.Rows[0].Cells[0];
}
}
/// <summary>
/// 得到调度记录
/// </summary>
/// <param name="action"></param>
/// <param name="dispathcNumber"></param>
/// <param name="dispatchedNumbers"></param>
/// <returns></returns>
public static DB_Talk.Model.Data_DispatchLog GetDispatchLog(CommControl.PublicEnums.EnumNormalCmd action, long dispathcNumber)
{
try
{
List<DB_Talk.Model.Data_DispatchLog> lst = new DB_Talk.BLL.Data_DispatchLog().GetModelList(
string.Format("DispatchNumber={0} and DispatchTypeID='{1}' and i_State=0 order by dt_datetime desc", dispathcNumber, action.GetHashCode()));
bool b = false;
if (lst.Count > 0)
{
return lst[0];
}
}
catch (Exception)
{
}
return null;
}
