public RNObject[] createObject(RNObject[] objects)
{
//Create the update processiong options
CreateProcessingOptions options = new CreateProcessingOptions();
options.SuppressExternalEvents = false;
options.SuppressRules = false;
//Invoke the Update operation
RNObject[] results = _rnowClient.Create(this._rnowClientInfoHeader, objects, options);
return(results);
}
/// <summary>
/// To create Create Message for Batch
/// </summary>
/// <param name="coList"></param>
/// <returns></returns>
private CreateMsg getCreateMsg(List <RNObject> coList)
{
CreateMsg createMsg = new CreateMsg();
CreateProcessingOptions createProcessingOptions = new CreateProcessingOptions();
createProcessingOptions.SuppressExternalEvents = true;
createProcessingOptions.SuppressRules = true;
createMsg.ProcessingOptions = createProcessingOptions;
createMsg.RNObjects = coList.ToArray();
return(createMsg);
}
public CreateResponse CreateObject <T>(T obj) where T : class, new()
{
Type objType = typeof(T);
var objAttribute = objType.GetCustomAttributes(typeof(RightNowCustomObjectAttribute), true).FirstOrDefault() as RightNowCustomObjectAttribute;
if (objAttribute == null)
{
throw new InvalidOperationException("The type provided is not a RightNow custom object type. Please use the RightNowObjectAttribute to associate the proper metadata with the type");
}
GenericObject genericObject = new GenericObject();
RNObjectType rnObjType = new RNObjectType()
{
Namespace = objAttribute.PackageName, TypeName = objAttribute.ObjectName
};
genericObject.ObjectType = rnObjType;
List <GenericField> genericFields = new List <GenericField>();
PropertyInfo[] properties = objType.GetProperties();
foreach (PropertyInfo property in properties)
{
object attribute = property.GetCustomAttributes(typeof(RightNowCustomObjectFieldAttribute), true).FirstOrDefault();
if (attribute != null)
{
RightNowCustomObjectFieldAttribute rightNowAttribute = attribute as RightNowCustomObjectFieldAttribute;
if (rightNowAttribute.CanUpdate)
{
var propValue = property.GetValue(obj, null);
if (propValue != null && !string.IsNullOrWhiteSpace(propValue.ToString()))
{
genericFields.Add(createGenericField(rightNowAttribute, propValue));
}
}
}
}
genericObject.GenericFields = genericFields.ToArray();
CreateProcessingOptions options = new CreateProcessingOptions();
options.SuppressExternalEvents = false;
options.SuppressRules = false;
CreateRequest createRequest = new CreateRequest(getClientInfoHeader(), new RNObject[] { genericObject }, options);
CreateResponse createResponcse = this.getChannel().Create(createRequest);
return(createResponcse);
}
public RNObject[] CreateContact(string FirstName, string LastName,string EmailAddress)
{
Contact newContact = populateContactInfo(FirstName, LastName,EmailAddress);
//Set the application ID in the client info header
ClientInfoHeader clientInfoHeader = new ClientInfoHeader();
clientInfoHeader.AppID = ".NET Getting Started test in log API";
//Set the create processing options, allow external events and rules to execute
CreateProcessingOptions createProcessingOptions = new CreateProcessingOptions();
createProcessingOptions.SuppressExternalEvents = false;
createProcessingOptions.SuppressRules = false;
RNObject[] createObjects = new RNObject[] { newContact };
GetProcessingOptions options = new GetProcessingOptions();
options.FetchAllNames = false;
//Invoke the create operation on the server. This will create a contact
RNObject[] createResults = _service.Create(clientInfoHeader, createObjects, createProcessingOptions);
newContact = createResults[0] as Contact;
RNObject[] rnObjects = _service.Get(clientInfoHeader, createResults, options);
return rnObjects;
}
public long CreateContact()
{
Contact newContact = Contactinfo();
//Set the application ID in the client info header
ClientInfoHeader clientInfoHeader = new ClientInfoHeader();
clientInfoHeader.AppID = ".NET Getting Started";
//Set the create processing options, allow external events and rules to execute
CreateProcessingOptions createProcessingOptions = new CreateProcessingOptions();
createProcessingOptions.SuppressExternalEvents = false;
createProcessingOptions.SuppressRules = false;
RNObject[] createObjects = new RNObject[] { newContact };
//Invoke the create operation on the RightNow server
RNObject[] createResults = _Service.Create(clientInfoHeader, createObjects, createProcessingOptions);
//We only created a single contact, this will be at index 0 of the results
newContact = createResults[0] as Contact;
return(newContact.ID.id);
}
private RNObject createExtension()
{
GenericObject go = new GenericObject();
//Set the object type
RNObjectType objType = new RNObjectType();
objType.Namespace = "SvcVentures";
objType.TypeName = "scProductExtension";
go.ObjectType = objType;
List <GenericField> gfs = new List <GenericField>();
gfs.Add(createGenericField("ExtensionName", ItemsChoiceType.StringValue, this.extName));
gfs.Add(createGenericField("Signature", ItemsChoiceType.StringValue, this.extSignature));
gfs.Add(createGenericField("Description", ItemsChoiceType.StringValue, "Not Specified"));
gfs.Add(createGenericField("Authors", ItemsChoiceType.StringValue, "Not Specified"));
gfs.Add(createGenericField("ExtConfiguration", ItemsChoiceType.StringValue, DEFAULT_CONFIG));
go.GenericFields = gfs.ToArray();
CreateProcessingOptions cpo = new CreateProcessingOptions();
cpo.SuppressExternalEvents = false;
cpo.SuppressRules = false;
ClientInfoHeader clientInfoHeader = new ClientInfoHeader();
clientInfoHeader.AppID = "Create Extension";
RNObject[] results = client.Create(clientInfoHeader, new RNObject[] { go }, cpo);
// check result and save incident id
if (results != null && results.Length > 0)
{
return(go);
}
else
{
return(null);
}
}
public RNObject[] createObject(RNObject[] objects)
{
//Create the update processiong options
CreateProcessingOptions options = new CreateProcessingOptions();
options.SuppressExternalEvents = false;
options.SuppressRules = false;
//Invoke the Update operation
RNObject[] results = _rnowClient.Create(this._rnowClientInfoHeader, objects, options);
return results;
}
public Boolean log(string message, string detail = null, Incident incident = null, Contact contact = null, string source = null, string function = null, int timeElapsed = 0, logLevel messageType = logLevel.Debug, string host = null, int processID = 0)
{
if (this.extConfigs == null)
{
throw new Exception("SCLog has not been initialized");
}
if ((int)messageType > this.extConfigs.logThreshhold)
{
return(false);
}
GenericObject go = new GenericObject
{
ObjectType = new RNObjectType
{
Namespace = "SvcVentures", // Custom Object
TypeName = "scLog" // Custom Object
}
};
List <GenericField> fields = new List <GenericField>();
if (message.Length > 255)
{
message = message.Substring(0, 255);
}
fields.Add(createGenericField("Message", ItemsChoiceType.StringValue, message));
fields.Add(createGenericField("MsgType", ItemsChoiceType.IntegerValue, (int)messageType));
long memory = GC.GetTotalMemory(true) / (1024 * 1024);
fields.Add(createGenericField("PeakMemory", ItemsChoiceType.IntegerValue, (int)memory));
if (string.IsNullOrWhiteSpace(source) == false)
{
fields.Add(createGenericField("File", ItemsChoiceType.StringValue, trimMaxLengthString(source)));
}
if (string.IsNullOrWhiteSpace(function) == false)
{
fields.Add(createGenericField("Function", ItemsChoiceType.StringValue, trimMaxLengthString(function)));
}
if (string.IsNullOrWhiteSpace(detail) == false)
{
fields.Add(createGenericField("Detail", ItemsChoiceType.StringValue, trimMaxLengthString(detail)));
}
if (string.IsNullOrWhiteSpace(host) == false)
{
fields.Add(createGenericField("Host", ItemsChoiceType.StringValue, trimMaxLengthString(host)));
}
fields.Add(createGenericField("ProcessID", ItemsChoiceType.IntegerValue, processID));
fields.Add(createGenericField("TimeElapsed", ItemsChoiceType.IntegerValue, timeElapsed));
fields.Add(createGenericField("scProductExtension", ItemsChoiceType.NamedIDValue,
new NamedID
{
ID = new ID
{
id = (int)this.extObject.ID.id,
idSpecified = true
}
}
));
if (!string.IsNullOrWhiteSpace(detail))
{
fields.Add(createGenericField("Detail", ItemsChoiceType.StringValue, trimMaxLengthString(detail)));
}
go.GenericFields = fields.ToArray();
CreateProcessingOptions cpo = new CreateProcessingOptions();
cpo.SuppressExternalEvents = false;
cpo.SuppressRules = false;
ClientInfoHeader clientInfoHeader = new ClientInfoHeader();
clientInfoHeader.AppID = "Insert log";
RNObject[] results = this.client.Create(clientInfoHeader, new RNObject[] { go }, cpo);
// check result and save incident id
if (results != null && results.Length > 0)
{
bool xRefsPresent = false;
GenericObject xRefObj = new GenericObject
{
ObjectType = new RNObjectType
{
Namespace = "SvcVentures", // Custom Object
TypeName = "scLogXref" // Custom Object
}
};
List <GenericField> xRefFields = new List <GenericField>();
if (incident != null)
{
xRefsPresent = true;
xRefFields.Add(createGenericField("Incident", ItemsChoiceType.NamedIDValue,
new NamedID
{
ID = new ID
{
id = (int)incident.ID.id,
idSpecified = true
}
}));
}
if (contact != null)
{
xRefsPresent = true;
xRefFields.Add(createGenericField("Contact", ItemsChoiceType.NamedIDValue,
new NamedID
{
ID = new ID
{
id = (int)contact.ID.id,
idSpecified = true
}
}));
}
if (xRefsPresent == false)
{
return(true);
}
xRefFields.Add(createGenericField("scLog", ItemsChoiceType.NamedIDValue,
new NamedID
{
ID = new ID
{
id = (int)results[0].ID.id,
idSpecified = true
}
}
));
xRefObj.GenericFields = xRefFields.ToArray();
RNObject[] xRefResults = this.client.Create(clientInfoHeader, new RNObject[] { xRefObj }, cpo);
return(true);
}
else
{
return(false);
}
}
