public ActionResult Team(TeamModel team)
{
if (ModelState.IsValid)
{
using (managerDb = new CallCenterAgentsEntities())
{
var userId = User.Identity.GetUserId();
// Create a team and add the team to the dataase
var newTeam = new Team()
{
TeamName = team.TeamName, Active = true
};
managerDb.Teams.Add(newTeam);
managerDb.SaveChanges();
// Since the team has returned an Id , map the team to the team manager
managerDb.ManagerTeams.Add(new ManagerTeam()
{
ManagerId = userId, TeamId = newTeam.TeamId, CreatedOn = DateTime.Now
});
managerDb.SaveChanges();
return(RedirectToAction("Index"));
}
}
return(RedirectToAction("Index"));
}
public ActionResult DeleteTeamm(int teamId)
{
using (managerDb = new CallCenterAgentsEntities())
{
var teamToDelete = managerDb.Teams.Find(teamId);
//managerDb.AgentTeams.Add(new AgentTeam() { AgentId = agentId, TeamId = teamId, ManagerId = userId });
managerDb.SaveChanges();
return(View());
}
}
public ActionResult TransferAgent(int teamId, int agentId)
{
// to change agent to another team
using (managerDb = new CallCenterAgentsEntities())
{
var agentTeam = managerDb.AgentTeams.Find(agentId);
agentTeam.TeamId = teamId;
managerDb.Entry(agentTeam).State = EntityState.Modified;
managerDb.SaveChanges();
return(View());
}
}
public ActionResult EditTeam(TeamModel team)
{
using (managerDb = new CallCenterAgentsEntities())
{
var teamToDelete = managerDb.Teams.Find(team.Id);
teamToDelete.TeamName = team.TeamName;
managerDb.Entry(teamToDelete).State = EntityState.Modified;
managerDb.SaveChanges();
return(View());
}
}
public ActionResult DeleteTeam(string teamId)
{
using (managerDb = new CallCenterAgentsEntities())
{
var id = Convert.ToInt32(teamId);
var teamToDelete = managerDb.Teams.Find(id);
teamToDelete.Active = false;
managerDb.Entry(teamToDelete).State = EntityState.Modified;
managerDb.SaveChanges();
var message = "Team Deleted";
return(Json(message));
}
}
public ActionResult TeamAgent(int teamId, string agentId)
{
using (managerDb = new CallCenterAgentsEntities())
{
var userId = User.Identity.GetUserId();
managerDb.AgentTeams.Add(new AgentTeam()
{
AgentId = agentId, TeamId = teamId, ManagerId = userId
});
managerDb.SaveChanges();
var message = "Team Added";
return(Json(message, JsonRequestBehavior.AllowGet));
}
}