コード例 #1
0
        public ModelInvokeResult <CallCenterPK> Create(CallCenter callCenter)
        {
            ModelInvokeResult <CallCenterPK> result = new ModelInvokeResult <CallCenterPK> {
                Success = true
            };

            try
            {
                List <IBatisNetBatchStatement> statements = new List <IBatisNetBatchStatement>();
                if (callCenter.StationId == GlobalManager.GuidAsAutoGenerate)
                {
                    callCenter.StationId = Guid.NewGuid();
                }
                statements.Add(new IBatisNetBatchStatement {
                    StatementName = callCenter.GetCreateMethodName(), ParameterObject = callCenter.ToStringObjectDictionary(false), Type = SqlExecuteType.INSERT
                });
                /***********************begin 自定义代码*******************/
                /***********************此处添加自定义代码*****************/
                /***********************end 自定义代码*********************/
                BuilderFactory.DefaultBulder().ExecuteNativeSqlNoneQuery(statements);
                result.instance = new CallCenterPK {
                    StationId = callCenter.StationId
                };
            }
            catch (Exception ex)
            {
                result.Success      = false;
                result.ErrorMessage = ex.Message;
            }
            return(result);
        }
コード例 #2
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        public void TriggerAlert(IncidentContext db, CallCenter callCenter)
        {
            Console.WriteLine($"[{DateTime.UtcNow}] 正在扫描未触发报警的故障记录...");
            var nonAckedIncidents = db.Incidents
                                    .Include(x => x.Project)
                                    .Include(x => x.CallHistories)
                                    .Where(x => x.UserId == null)
                                    .ToList();
            var slots = GetOnCallSlots(db);

            Parallel.ForEach(nonAckedIncidents, x => {
                if (x.CallHistories.LastOrDefault()?.CreatedTime.AddMinutes(3) >= DateTime.UtcNow)
                {
                    return;
                }

                if (x.CallHistories.Where(y => !y.Ignore).Count() > 0 && x.Severity > 2)
                {
                    return;
                }

                if (x.CallHistories.Where(y => !y.Ignore).Count() > 0 && !callCenter.IsMessageSendOutAsync(x.CallHistories.Last().CallCenterId.Value).Result)
                {
                    return;
                }

                var callHistory          = GenerateCall(slots.Where(y => y.ProjectId == x.ProjectId), x);
                var phone                = slots.First(y => y.UserId == callHistory.UserId).User.PhoneNumber;
                callHistory.Type         = x.Severity <= 2 ? "Voice" : "Sms";
                callHistory.CallCenterId = callCenter.TriggerAlertAsync($"您好,这里是柚子故障监测平台,在{x.Project.Name}中发生了严重程度为{x.Severity}的{x.Title}故障,故障编号{x.Id},请您及时查看,谢谢。", callHistory.Type, phone).Result;
                db.CallHistories.Add(callHistory);
            });
            db.SaveChanges();
        }
        PackageCreationAndAddingBenifitSteps()
        {
            driverIE         = ObjectRepository.Driver;
            callCenterSearch = new CallCenterEnquirySearch(driverIE);
            callCenter       = new CallCenter(driverIE);

            employeeDetails     = new EmployeeDetails(driverIE);
            processsMenuPage    = new ProcessMenuPage(driverIE);
            packageAdminDetails = new PackageAdminDetails(driverIE);

            payRoll     = new PayRollDetails(driverIE);
            adminFees   = new AdminFeesPage(driverIE);
            editpackage = new EditPackage(driverIE);

            packAdminDetailEdit = new PackageAdminDetailsEdit(driverIE);
            payRollDetailEdit   = new PayRollDetailsEdit(driverIE);
            benefitPage         = new BenefitPage(driverIE);

            benefitDetails  = new BenefitDetails(driverIE);
            activatePackage = new ReviewAndActiveatePage(driverIE);
            cardScreen      = new CardScreen(driverIE);

            batchProcessTest = new BatchProcessTest();
            amendments       = new AmendmentsScreen(driverIE);
        }
コード例 #4
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        public void ObtenerConversaciones_TotalConErrorFormato()
        {
            //Arange
            List <string> texto = new List <string>();

            texto.Add("CONVERSACIONES 1");
            texto.Add("11:51:00 CLIENTE1: Hola");
            texto.Add("11:51:05 ASESOR1: Hola CLIENTE1, bienvenido al centro de servicio.");
            texto.Add("");
            texto.Add("CONVERSACION 2");
            texto.Add("11:55:00 CLIENTE2: Hola");
            texto.Add("");

            List <IReglaConversacion> reglasDeNegocio = new List <IReglaConversacion>()
            {
                new CalcularConversacionAbandonada(),
                new CalcularBuenServicio(),
                new CalcularCoincidenciasPalabraUrgente(),
                new CalcularNumeroMensajes()
            };
            CallCenter _callCenterDominio = new CallCenter(reglasDeNegocio);

            //Act
            List <Conversacion> conversaciones = _callCenterDominio.Ejecutar(texto);

            //Asert
            Assert.AreEqual(1, conversaciones.Count);
        }
コード例 #5
0
ファイル: EventHandler.cs プロジェクト: kllrnohj/zomgatron
 public AgentsAPIEventHandler(CallCenter callCenter)
 {
     CallCenter = callCenter;
     Dispatcher.CallCenter = callCenter;
     CallCenter.RegisterAgentStatusObserver(this);
     CallCenter.RegisterPhoneCallObserver(this);
 }
コード例 #6
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 PaymentInstructionsCreationSteps()
 {
     driverIE           = ObjectRepository.Driver;
     callCenterSearch   = new CallCenterEnquirySearch(driverIE);
     callCenter         = new CallCenter(driverIE);
     BenefitProcessMenu = new BenefitProcessMenu(driverIE);
     paymentInstruction = new PaymentInstructionPage(driverIE);
 }
コード例 #7
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ファイル: Includer.cs プロジェクト: sangreen75/coursework_db
 private void CreateCallCenters(CallsContext context)
 {
     callCentersId = new Dictionary <int, CallCenter>(8);
     for (var i = 1; i < 9; i++)
     {
         callCentersId[i] = new CallCenter(i);
     }
     context.CallCenters.AddRange(callCentersId.Values);
 }
コード例 #8
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        public void CanAddAttendant()
        {
            var callCenter = new CallCenter("localhost", RedisSetUp.Port);

            callCenter.Flush();

            callCenter.AddAttendant("Bob", new [] { "English", "French" }, new [] { "Plumbing", "Fishing" });

            callCenter.GetAttendants().Should().Contain("Bob");
        }
コード例 #9
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        public ActionResult Calculate(CallCenter model)
        {
            if (ModelState.IsValid)
            {
                model.SaveOrder(model);
                model.GetBouqets();
            }

            return(View("Index", model));
        }
コード例 #10
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        public void MarkingAvailableAttendantAvailableHasNoEffect()
        {
            var callCenter = new CallCenter("localhost", RedisSetUp.Port);

            callCenter.Flush();

            callCenter.AddAttendant("Bob", new[] { "English", "French" }, new[] { "Plumbing", "Fishing" });

            callCenter.SetAttendantAvailable("Bob").Should().BeFalse();

            callCenter.GetBusyAttendants().Should().BeEmpty();
        }
コード例 #11
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 public AppointmentCall(Client client,
                        Manager manager,
                        CallCenter callCenter,
                        DateTime startCallTime,
                        DateTime endCallTime)
 {
     Client        = client;
     Manager       = manager;
     CallCenter    = callCenter;
     StartCallTime = startCallTime;
     EndCallTime   = endCallTime;
 }
コード例 #12
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ファイル: Program.cs プロジェクト: longthan01/algorithms
        static void ex72()
        {
            CallCenter cc = new CallCenter();

            cc.AddEmployee("d1", CallCenter.EmployeeType.Director, null);
            cc.AddEmployee("d2", CallCenter.EmployeeType.Director, "d1");
            cc.AddEmployee("m1", CallCenter.EmployeeType.Manager, "d1");
            cc.AddEmployee("m2", CallCenter.EmployeeType.Manager, "d2");
            cc.AddEmployee("r1", CallCenter.EmployeeType.Respondent, "m1");
            cc.AddEmployee("r2", CallCenter.EmployeeType.Respondent, "m2");
            cc.AddEmployee("r3", CallCenter.EmployeeType.Respondent, "m3");
            cc.DispatchCall();
        }
コード例 #13
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        public void RemovedAttendantsCannotBeSelected()
        {
            var callCenter = new CallCenter("localhost", RedisSetUp.Port);

            callCenter.Flush();

            callCenter.AddAttendant("Bob", new[] { "English", "French" }, new[] { "Plumbing", "Fishing" });
            callCenter.RemoveAttendant("Bob");

            var chosen = callCenter.AssignAttendant(new[] { "French" }, new[] { "Fishing" });

            chosen.Should().BeNull();
        }
コード例 #14
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        EmployeeProfileCreationSteps()
        {
            driverIE             = ObjectRepository.Driver;
            personalDetails      = new PersonalDetails(driverIE);
            addressDetails       = new AddressDetails(driverIE);
            reimbursementDetails = new ReimbursementDetails(driverIE);
            thirdPartyAccess     = new ThirdPartyAccess(driverIE);

            callCenterSearch = new CallCenterEnquirySearch(driverIE);
            callCenter       = new CallCenter(driverIE);
            EAMSScreen       = new EAMSscreen(driverIE);
            empProcessMenu   = new EmployeeProcessMenu(driverIE);
            EAMSProfile      = new EAMSscreen(driverIE);
        }
コード例 #15
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        public void WhenNoSuitableAttendantNoneAssigned()
        {
            var callCenter = new CallCenter("localhost", RedisSetUp.Port);

            callCenter.Flush();

            callCenter.AddAttendant("Bob", new[] { "English", "French" }, new[] { "Plumbing", "Fishing" });

            var chosen = callCenter.AssignAttendant(new[] { "French" }, new[] { "Knitting" });

            chosen.Should().BeNull();

            callCenter.GetBusyAttendants().Should().BeEmpty();
        }
コード例 #16
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        public void CanAssignSuitableAttendant()
        {
            var callCenter = new CallCenter("localhost", RedisSetUp.Port);

            callCenter.Flush();

            callCenter.AddAttendant("Bob", new[] { "English", "French" }, new[] { "Plumbing", "Fishing" });

            var chosen = callCenter.AssignAttendant(new[] { "French" }, new[] { "Fishing" });

            chosen.Should().Be("Bob");

            callCenter.GetBusyAttendants().Should().Contain("Bob");
        }
コード例 #17
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        public void configTest()
        {
            Dictionary <string, string> dict = new Dictionary <string, string>();

            dict.Add("CallCenterID", "1");
            dict.Add("APIVersion", "2010-04-22");
            dict.Add("APIUsername", "*****@*****.**");
            dict.Add("APIPassword", "password");
            CallCenter.config(dict);
            Assert.AreEqual(dict["CallCenterID"], CallCenter.CallCenterID);
            Assert.AreEqual(dict["APIVersion"], CallCenter.APIVersion);
            Assert.AreEqual(dict["APIUsername"], CallCenter.APIUsername);
            Assert.AreEqual(dict["APIPassword"], CallCenter.APIPassword);
        }
コード例 #18
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        public void CanSetBusyAttendantAvailable()
        {
            var callCenter = new CallCenter("localhost", RedisSetUp.Port);

            callCenter.Flush();

            callCenter.AddAttendant("Bob", new[] { "English", "French" }, new[] { "Plumbing", "Fishing" });

            var busy = callCenter.AssignAttendant(new[] { "French" }, new[] { "Fishing" });

            callCenter.SetAttendantAvailable(busy).Should().BeTrue();

            callCenter.GetBusyAttendants().Should().BeEmpty();
        }
コード例 #19
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        public void CallCenter_Should_Throw_If_No_Repondents_To_Take_Call()
        {
            //arrange
            var callCenter = new CallCenter();

            var call = new Call(EmployeeType.Respondent);

            //act
            Action act = () => callCenter.Simulate(call);

            //assert
            act.ShouldThrow <InvalidOperationException>();
            call.IsTaken.ShouldBeEquivalentTo(false);
        }
コード例 #20
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        public ModelInvokeResult <CallCenterPK> Update(string strStationId, CallCenter callCenter)
        {
            ModelInvokeResult <CallCenterPK> result = new ModelInvokeResult <CallCenterPK> {
                Success = true
            };

            try
            {
                List <IBatisNetBatchStatement> statements = new List <IBatisNetBatchStatement>();
                Guid?_StationId = strStationId.ToGuid();
                if (_StationId == null)
                {
                    result.Success   = false;
                    result.ErrorCode = 59996;
                    return(result);
                }
                callCenter.StationId  = _StationId;
                callCenter.OperatedBy = NormalSession.UserId.ToGuid();
                callCenter.OperatedOn = DateTime.Now;
                callCenter.DataSource = GlobalManager.DIKey_00012_ManualEdit;

                if (BuilderFactory.DefaultBulder().ExecuteNativeSqlForCount(string.Format("select * from {0} where StationId='{1}'", callCenter.GetMappingTableName(), strStationId)) == 1)
                {
                    statements.Add(new IBatisNetBatchStatement {
                        StatementName = callCenter.GetUpdateMethodName(), ParameterObject = callCenter.ToStringObjectDictionary(false), Type = SqlExecuteType.UPDATE
                    });
                }
                else
                {
                    statements.Add(new IBatisNetBatchStatement {
                        StatementName = callCenter.GetCreateMethodName(), ParameterObject = callCenter.ToStringObjectDictionary(false), Type = SqlExecuteType.INSERT
                    });
                }

                /***********************begin 自定义代码*******************/
                /***********************此处添加自定义代码*****************/
                /***********************end 自定义代码*********************/
                BuilderFactory.DefaultBulder().ExecuteNativeSqlNoneQuery(statements);
                result.instance = new CallCenterPK {
                    StationId = _StationId
                };
            }
            catch (Exception ex)
            {
                result.Success      = false;
                result.ErrorMessage = ex.Message;
            }
            return(result);
        }
コード例 #21
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        public List <Conversacion> CalcularCalificaciones(List <string> textoConversaciones)
        {
            List <IReglaConversacion> reglasDeNegocio = new List <IReglaConversacion>()
            {
                new CalcularConversacionAbandonada(),
                new CalcularBuenServicio(),
                new CalcularCoincidenciasPalabraUrgente(),
                new CalcularNumeroMensajes(),
                new CalcularDuracionLlamada()
            };

            CallCenter _callCenterDominio = new CallCenter(reglasDeNegocio);

            return(_callCenterDominio.Ejecutar(textoConversaciones));
        }
コード例 #22
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        public void GetAPIurlTest()
        {
            Dictionary <string, string> dict = new Dictionary <string, string>();

            dict.Add("CallCenterID", "1");
            dict.Add("APIVersion", "2010-04-22");
            dict.Add("APIUsername", "*****@*****.**");
            dict.Add("APIPassword", "password");
            CallCenter.config(dict);
            string expected = "http://api" + CallCenter.APInum.ToString() + ".invoca.com:80/api/2010-04-22/calls/1.xml"; // TODO: Initialize to an appropriate value
            string actual;

            actual = CallCenter.GetAPIurl();
            Assert.AreEqual(expected, actual);
        }
コード例 #23
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        public void CallCenter_Should_Check_Employee_Take_Call()
        {
            //arrange
            var callCenter = new CallCenter();

            callCenter.Employees.Add(new Respondent(callCenter));

            var call = new Call(EmployeeType.Respondent);

            //act
            var result = callCenter.Simulate(call);

            //assert
            result.ShouldBeEquivalentTo(true);
            call.IsTaken.ShouldBeEquivalentTo(true);
        }
コード例 #24
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        public void CallCenter_Should_Throw_If_No_Director_To_Take_Call()
        {
            //arrange
            var callCenter = new CallCenter();

            callCenter.Employees.Add(new Respondent(callCenter));
            callCenter.Employees.Add(new Manager(callCenter));
            var call = new Call(EmployeeType.Director);

            //act
            Action act = () => callCenter.Simulate(call);

            //assert
            act.ShouldThrow <InvalidOperationException>();
            call.IsTaken.ShouldBeEquivalentTo(false);
        }
コード例 #25
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        public void WhenOnlySuitableCandidatesAreBusyNoneIsSelected()
        {
            var callCenter = new CallCenter("localhost", RedisSetUp.Port);

            callCenter.Flush();

            callCenter.AddAttendant("Bob", new[] { "English", "French" }, new[] { "Plumbing", "Fishing" });

            var busy = callCenter.AssignAttendant(new[] { "French" }, new[] { "Fishing" });

            var chosen = callCenter.AssignAttendant(new[] { "French" }, new[] { "Fishing" });

            chosen.Should().BeNull();

            callCenter.GetBusyAttendants().Should().Contain("Bob");
        }
コード例 #26
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        public void BusyAttendantsSetAvailableCanBeSelectedAgain()
        {
            var callCenter = new CallCenter("localhost", RedisSetUp.Port);

            callCenter.Flush();

            callCenter.AddAttendant("Bob", new[] { "English", "French" }, new[] { "Plumbing", "Fishing" });

            callCenter.AssignAttendant(new[] { "French" }, new[] { "Fishing" });
            callCenter.SetAttendantAvailable("Bob");

            var busy = callCenter.AssignAttendant(new[] { "French" }, new[] { "Fishing" });

            busy.Should().Be("Bob");

            callCenter.GetBusyAttendants().Should().Contain("Bob");
        }
コード例 #27
0
ファイル: Manager.cs プロジェクト: sangreen75/coursework_db
 public Manager(
     int id,
     CallCenter callCenter,
     int qualification,
     float effiency,
     DateTime startWorkTime,
     DateTime endWorkTime,
     int salary)
 {
     Id            = id;
     CallCenter    = callCenter;
     Qualification = qualification;
     Effiency      = effiency;
     StartWorkTime = startWorkTime;
     EndWorkTime   = endWorkTime;
     Salary        = salary;
     Calls         = new Queue <AppointmentCall>();
 }
コード例 #28
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        public CashOnDelivery(Traffic traffic,
                              LandingPage landingPage,
                              SalesPage salesPage,
                              UpSell upSell,
                              CallCenter callCenter,
                              Shipping shipping)
            : base(traffic, landingPage, salesPage, upSell)
        {
            (CallCenter, Shipping) = (callCenter, shipping);

            double actions = Traffic.Amount * LandingPage.CTR * CallCenter.CR;

            Costs = new Number
            {
                Name  = "Total Costs",
                Total = Traffic.TotalCost
                        + (actions * SalesPage.CR * SalesPage.Cost)
                        + (actions * UpSell.CR * UpSell.Cost)
                        + (actions * Shipping.Cost)
                        + (Traffic.Amount * LandingPage.CTR * CallCenter.Cost)
            };

            Profits = new Number
            {
                Name  = "Total Profits",
                Total =
                    (
                        (Traffic.Amount * LandingPage.CTR * CallCenter.CR * SalesPage.TotalProfitPerAction * SalesPage.TotalProfitPerAction) +
                        (Traffic.Amount * LandingPage.CTR * CallCenter.CR * UpSell.TotalProfitPerAction * UpSell.TotalProfitPerAction)
                    )
                    * Shipping.Deliverability
            };

            Balance = new Number
            {
                Name  = "Balance",
                Total = Profits.Total - Costs.Total
            };
        }
コード例 #29
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        public InvokeResult LogByFamilyMemberInner(ServiceTrackLog serviceTrackLog)
        {
            InvokeResult result = new InvokeResult {
                Success = true
            };

            try
            {
                serviceTrackLog.Id = null;
                CallCenter callCenter = BuilderFactory.DefaultBulder().List <CallCenter>().FirstOrDefault();
                if (callCenter != null)
                {
                    serviceTrackLog.StationId = callCenter.StationId;
                }
                BuilderFactory.DefaultBulder().Create <ServiceTrackLog>(serviceTrackLog);
            }
            catch (Exception ex)
            {
                result.Success      = false;
                result.ErrorMessage = ex.Message;
            }
            return(result);
        }
コード例 #30
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        public InvokeResult DeleteSelected(string strStationIds)
        {
            InvokeResult result = new InvokeResult {
                Success = true
            };

            try
            {
                List <IBatisNetBatchStatement> statements = new List <IBatisNetBatchStatement>();
                string[] arrStationIds = strStationIds.Split("|".ToCharArray(), StringSplitOptions.RemoveEmptyEntries);
                if (arrStationIds.Length == 0)
                {
                    result.Success   = false;
                    result.ErrorCode = 59996;
                    return(result);
                }
                string statementName = new CallCenter().GetDeleteMethodName();
                foreach (string strStationId in arrStationIds)
                {
                    CallCenterPK pk = new CallCenterPK {
                        StationId = strStationId.ToGuid()
                    };
                    DeleteCascade(statements, pk);
                    statements.Add(new IBatisNetBatchStatement {
                        StatementName = statementName, ParameterObject = pk, Type = SqlExecuteType.DELETE
                    });
                }
                BuilderFactory.DefaultBulder().ExecuteNativeSqlNoneQuery(statements);
            }
            catch (Exception ex)
            {
                result.Success      = false;
                result.ErrorMessage = ex.Message;
            }
            return(result);
        }
コード例 #31
0
        static void Main(string[] args)
        {
            Name   ssa = new Name("Tomer", "Boiman");
            var    trs = ssa.GetFullName();
            var    ds  = Simplified("4/6");
            var    ad  = IsPalindronOrDescendent(97358817);
            string k   = ReverseAndNot(123);
            Call   cv  = new Call();
            myDel  m   = new myDel((int a) => { return(a + 100); });

            cv.AddNum(m, 5);
            int a;

            SomeFunc(out a);
            var        ee = IsPalindrom(10901);
            var        hh = 98697697 % 10;
            var        kl = 98697697 / 10;
            CallCenter v  = new CallCenter();
            var        b  = new Call();

            int fr = b.AddNum(m, 1);

            Bfunc(b);
            // int a = 10;
            Afunc(ref a);
            List <int> myList = new List <int>()
            {
                1, 2, 3, 4, 5, 6, 7, 8, 9, 10
            };

            foreach (var item in func(2, 10))
            {
                Console.WriteLine(item);
            }
            Console.ReadLine();
        }