protected void gvTickets_OnRowCommand(object sender, GridViewCommandEventArgs e)
{
try
{
switch (e.CommandName)
{
case "sort":
Sortingtype = Sortingtype == "asc" ? "desc" : "asc";
Sorting = e.CommandArgument.ToString();
ObtenerTicketsPage(0);
break;
case "redirect":
AgenteMaster master = Master as AgenteMaster;
if (master != null)
{
master.AddTicketOpen(int.Parse(e.CommandArgument.ToString()), "prueba");
}
Response.Redirect("~/Agente/FrmTicket.aspx?id=" + e.CommandArgument);
break;
}
}
catch (Exception ex)
{
if (_lstError == null)
{
_lstError = new List <string>();
}
_lstError.Add(ex.Message);
Alerta = _lstError;
}
}
protected void Page_Load(object sender, EventArgs e)
{
try
{
_lstError = new List <string>();
ucCambiarEstatusAsignacion.OnAceptarModal += UcCambiarEstatusAsignacion_OnAceptarModal;
ucCambiarEstatusAsignacion.OnCancelarModal += UcCambiarEstatusAsignacionOnCancelarModal;
if (!IsPostBack)
{
if (int.Parse(Session["RolSeleccionado"].ToString()) != (int)BusinessVariables.EnumRoles.Agente)
{
Response.Redirect("~/Users/DashBoard.aspx");
}
ObtenerTicketsPage(0);
LlenaCombos();
AgenteMaster master = Master as AgenteMaster;
if (master != null)
{
master.CambiaTicket = false;
}
}
}
catch (Exception ex)
{
if (_lstError == null)
{
_lstError = new List <string>();
}
_lstError.Add(ex.Message);
Alerta = _lstError;
}
}
protected void btnSeleccionarUsuario_OnClick(object sender, EventArgs e)
{
try
{
int idUsuario = 0;
switch (int.Parse(hfSelected.Value))
{
case 1:
idUsuario = ucBusquedaUsuario.IdUsuario;
break;
case 2:
ucAltaUsuarioRapida.RegistraUsuario();
idUsuario = ucAltaUsuarioRapida.IdUsuario;
break;
}
AgenteMaster master = Page.Master as AgenteMaster;
if (master != null)
{
master.AddNewTicket(idUsuario);
}
Response.Redirect("~/Agente/FrmAgenteNuevoTicket.aspx?idUsuarioSolicitante=" + idUsuario);
}
catch (Exception ex)
{
if (_lstError == null)
{
_lstError = new List <string>();
}
_lstError.Add(ex.Message);
Alerta = _lstError;
}
}
protected void Page_Load(object sender, EventArgs e)
{
try
{
_lstError = new List <string>();
UcTicketDetalle.OnCargarTicket += UcTicketDetalle_OnCargarTicket;
UcTicketDetalle.OnCierraTicket += UcTicketDetalle_OnCierraTicket;
if (!IsPostBack)
{
AgenteMaster master = Master as AgenteMaster;
if (master != null)
{
master.CambiaTicket = true;
}
}
}
catch (Exception ex)
{
if (_lstError == null)
{
_lstError = new List <string>();
}
_lstError.Add(ex.Message);
Alerta = _lstError;
}
}
void ucFormulario_OnCancelarModal()
{
try
{
AgenteMaster master = Master as AgenteMaster;
if (master != null)
{
master.CambiaTicket = true;
master.RemoveTicketOpen(IdUsuarioSolicito, true);
}
}
catch (Exception)
{
throw;
}
}
private void UcTicketDetalle_OnCargarTicket(int idTicket, string titulo, bool asigna)
{
try
{
AgenteMaster master = Master as AgenteMaster;
if (master != null)
{
master.CambiaTicket = true;
master.AddTicketOpen(idTicket, titulo, asigna);
}
}
catch (Exception ex)
{
if (_lstError == null)
{
_lstError = new List <string>();
}
_lstError.Add(ex.Message);
Alerta = _lstError;
}
}
private void UcTicketDetalle_OnCierraTicket(int idTicket, bool redirect)
{
try
{
AgenteMaster master = Master as AgenteMaster;
if (master != null)
{
master.CambiaTicket = true;
master.RemoveTicketOpen(idTicket, redirect);
}
}
catch (Exception ex)
{
if (_lstError == null)
{
_lstError = new List <string>();
}
_lstError.Add(ex.Message);
Alerta = _lstError;
}
}
protected void OnClick(object sender, EventArgs e)
{
try
{
AgenteMaster master = Master as AgenteMaster;
if (master != null)
{
master.AddTicketOpen(1, "prueba");
master.AddTicketOpen(2, "prueba");
master.AddTicketOpen(3, "prueba");
master.AddTicketOpen(4, "prueba");
master.AddTicketOpen(5, "prueba");
master.AddTicketOpen(6, "prueba");
master.AddTicketOpen(7, "prueba");
master.AddTicketOpen(8, "prueba");
master.AddTicketOpen(9, "prueba");
master.AddTicketOpen(11, "prueba");
master.AddTicketOpen(12, "prueba");
master.AddTicketOpen(13, "prueba");
master.AddTicketOpen(14, "prueba");
master.AddTicketOpen(15, "prueba");
master.AddTicketOpen(16, "prueba");
master.AddTicketOpen(17, "prueba");
master.AddTicketOpen(18, "prueba");
master.AddTicketOpen(19, "prueba");
master.AddTicketOpen(20, "prueba");
}
}
catch (Exception ex)
{
if (_lstError == null)
{
_lstError = new List <string>();
}
_lstError.Add(ex.Message);
Alerta = _lstError;
}
}
