public JsonResult SupportTicketWaiting_Insert(AddSupportTicketWaitingRequest request)
{
GeneralResponse response = new GeneralResponse();
//AddSupportTicketWaitingRequest request=new AddSupportTicketWaitingRequest();
//request.Comment = " این یک توضیح انتظار تیکت است";
//request.DateOfPersenceDate = "1393/10/10";
//request.InstallExpertID = Guid.Parse("12D942E9-9B2F-42A9-82D5-66D661FAC17D");
//request.Selt = "120";
//request.SendNotificationToCustomer = true;
//request.Snr = "12/12";
//request.SourceWireCheck = true;
//request.SupportID = Guid.Parse("AC57D46B-5139-4F03-B4D4-4A75B747CDCA");
//request.TicketSubject = "این یک عنوان است";
//request.WireColor = "Red";
response = _supportTicketWaitingService.AddSupportTicketWaiting(request, GetEmployee().ID);
return(Json(response, JsonRequestBehavior.AllowGet));
}
public GeneralResponse AddSupportTicketWaiting(AddSupportTicketWaitingRequest request, Guid CreateEmployeeID)
{
GeneralResponse response = new GeneralResponse();
try
{
SupportTicketWaiting supportTicketwaiting = new SupportTicketWaiting();
supportTicketwaiting.ID = Guid.NewGuid();
supportTicketwaiting.CreateDate = PersianDateTime.Now;
supportTicketwaiting.CreateEmployee = _employeeRepository.FindBy(CreateEmployeeID);
supportTicketwaiting.Comment = request.Comment;
supportTicketwaiting.DateOfPersenceDate = request.DateOfPersenceDate;
supportTicketwaiting.InstallExpert = _employeeRepository.FindBy(request.InstallExpertID);
supportTicketwaiting.Selt = request.Selt;
supportTicketwaiting.SendNotificationToCustomer = request.SendNotificationToCustomer;
supportTicketwaiting.Snr = request.Snr;
supportTicketwaiting.SourceWireCheck = request.SourceWireCheck;
supportTicketwaiting.Support = _supportRepository.FindBy(request.SupportID);
supportTicketwaiting.TicketSubject = request.TicketSubject;
supportTicketwaiting.WireColor = request.WireColor;
supportTicketwaiting.RowVersion = 1;
SupportStatusRelation supportStatusRelation = _supportStatusRelationRepository.FindBy(request.SupportStatusID);
supportTicketwaiting.Support.SupportStatus = _supportStatusRepository.FindBy(supportStatusRelation.RelatedSupportStatus.ID);
supportTicketwaiting.Support.Customer.SupportStatus = supportTicketwaiting.Support.SupportStatus;
if (supportTicketwaiting.Support.SupportStatus.IsLastSupportState)
{
supportTicketwaiting.Support.Closed = true;
}
_supportTicketWaitingRepository.Add(supportTicketwaiting);
_uow.Commit();
#region Send SMS
if (supportTicketwaiting.Support.SupportStatus.SendSmsOnEnter)
{
// Threading
SmsData smsData = new SmsData()
{
body = supportTicketwaiting.Support.SupportStatus.SmsText, phoneNumber = supportTicketwaiting.Support.Customer.Mobile1
};
Thread oThread = new Thread(SendSmsVoid);
oThread.Start(smsData);
}
#endregion
}
catch (Exception ex)
{
response.ErrorMessages.Add(ex.Message);
if (ex.InnerException != null)
{
response.ErrorMessages.Add(ex.InnerException.Message);
}
}
return(response);
}
