private string GetSuggestedActionsReplyText(IMessageActivity reply, string replyText)
{
int start = replyText.IndexOf("(");
int end = replyText.IndexOf(")") + 1;
var suggestedActionSubString = replyText.Substring(start, end - start);
int startActions = suggestedActionSubString.IndexOf("'") + 1;
int endActions = suggestedActionSubString.LastIndexOf("'");
var suggestedActions = suggestedActionSubString.Substring(startActions, endActions - startActions).Split("/");
reply.SuggestedActions = AdaptiveCards.CreateSuggestedAction(suggestedActions);
return(replyText.Replace(suggestedActionSubString, ""));
}
private async Task HandleConversation(ITurnContext turnContext, CancellationToken cancellationToken)
{
var text = turnContext.Activity.Text;
IMessageActivity reply = Activity.CreateMessageActivity();
// Handle conversation scenarios
if (conversation.ConversationDictionary.ContainsKey(text))
{
var replyText = conversation.ConversationDictionary[text];
if (replyText.Contains("Adaptive Card"))
{
replyText = await GetAdaptiveCardsReplyText(reply, replyText, turnContext, cancellationToken);
}
if (replyText.Contains("Suggested Action"))
{
replyText = GetSuggestedActionsReplyText(reply, replyText);
}
reply.Text = replyText;
}
else
{
switch (text.ToLower())
{
case "microsoft store":
case "adaptive card":
// Display an Adaptive Card for Microsoft Store
reply.Attachments.Add(AdaptiveCards.CreateAdaptiveCardAttachment("store.json"));
break;
case "microsoft article":
// Display an Adaptive Card for support article
reply.Attachments.Add(AdaptiveCards.CreateAdaptiveCardAttachment("article.json"));
break;
case "suggested action":
reply.SuggestedActions = AdaptiveCards.CreateSuggestedAction(new string[] { "10am", "1pm", "3pm" });
break;
default:
reply.Text = $"I am sorry, I cannot help you with\n'{text}'\n\n If you would like me to transfer you to a customer service agent please type 'Talk to agent'";
break;
}
}
await turnContext.SendActivityAsync(reply, cancellationToken);
}