private void Form1_Load(object sender, EventArgs e)
{
generalComboBox.DropDownStyle = ComboBoxStyle.DropDownList;
specificComboBox.DropDownStyle = ComboBoxStyle.DropDownList;
generalComboBox.DataSource = ComboItem.GeneralIssues();
generalComboBox.DisplayMember = Text;
specificComboBox.DisplayMember = Text;
string app = "Bayonet IT Tickets Program";
string version = File.ReadAllText(Application.StartupPath + "\\Version.txt");
this.Text = app + " " + version;
Task.Run(() => Imgur.ConfigImgur());
Task.Run(() => API.ConfigureAPI());
}
private async void submitButton_Click(object sender, EventArgs e)
{
try
{
string general = "";
string specific = "";
if (generalComboBox.SelectedIndex != -1)
{
general = generalComboBox.Text;
}
if (specificComboBox.SelectedIndex != -1)
{
specific = specificComboBox.Text;
}
bool ComboBoxesCheck = DetermineComboBoxes();
if (!ComboBoxesCheck)
{
return;
}
string issue = "\n";
if (general.Length > 0)
{
issue += "(General Issue) " + general + "\n";
}
if (specific.Length > 0)
{
issue += "(Specific Issue) " + specific + "\n";
}
if (issueTextBox.Text.Length > 0)
{
issue += issueTextBox.Text;
}
//grab some user info (AD email, user name, host name, ip addr)
string email = UserPrincipal.Current.EmailAddress;
string user_name = Environment.UserName;
string host_name = Dns.GetHostName();
string ip_address = "";
//grab local ip address
var host = Dns.GetHostEntry(host_name);
foreach (var ip in host.AddressList)
{
if (ip.AddressFamily == AddressFamily.InterNetwork)
{
ip_address = ip.ToString();
break;
}
}
//if we couldnt find ip addr
if (ip_address.Length == 0)
{
ip_address = "UNKNOWN";
}
//check for file uploading
string image_path = Imgur.IMGUR_SCREENSHOT_PATH;
if (image_path != null)
{
await Imgur.postImageToImgur(image_path);
}
else
{
Imgur.IMAGE_URL = "None uploaded";
}
//begin formulation of ticket string
string ticket = "User_Name: " + user_name + "\n";
ticket += "User_Email: " + email + "\n";
ticket += "Host_Name: " + host_name + "\n";
ticket += "IP_Address: " + ip_address + "\n";
ticket += "Image_URL: " + Imgur.IMAGE_URL + "\n";
ticket += "Status: *Active*" + "\n";
ticket += "Issue: " + issue + "\n";
API.submitTicket(ticket, host_name);
ClearIssue();
MessageBox.Show("Ticket submitted to IT Department! A member of the team will be with you shortly.");
}
catch (Exception ex)
{
MessageBox.Show("Error occured: please contact IT staff directly. \n\nERROR:" + ex.Message);
}
}
