public ExternalTicket(string creator, string email, string description)
{
var idint = CounterPlus();
Id = idint.ToString();
Creator = creator;
Email = email;
Description = description;
Status = "Open";
TicketStats.Input(this);
}
public ExternalTicket(string description)
{
var idint = CounterPlus();
Id = idint.ToString();
Creator = "Not specified";
Email = "Not specified";
Description = description;
Status = "Open";
TicketStats.Input(this);
}
public ExternalTicket(string creator, string email, string description, string response, string status)
{
var idint = CounterPlus();
Id = idint.ToString();
Creator = creator;
Email = email;
Description = description;
Response = response;
Status = status;
TicketStats.Input(this);
}
public InternalTicket(string creator, string staffid, string email, string description, string response,
string status)
{
var idint = CounterPlus();
var v = idint + 2000;
Id = v.ToString();
Creator = creator;
StaffId = staffid;
Email = email;
Description = description;
Response = response;
Status = status;
TicketStats.Input(this);
}
public InternalTicket(string creator, string staffid, string email, string description)
{
var idint = CounterPlus();
var v = idint + 2000;
Id = v.ToString();
Creator = creator;
StaffId = staffid;
Email = email;
Description = description;
if (Description.Contains("Password Change"))
{
Response = "New password generated: " + PasswordGenerator.Invoke(Id, StaffId);
Status = "Closed";
}
else
{
Status = "Open";
}
TicketStats.Input(this);
}
