public static void UpdateCallDetails(string message)
{
try
{
UpdateData calldata = new UpdateData();
calldata.CallDetails = new CallDetails();
foreach (string data in message.Split(PortSettings.GetInstance().ReceiveDataDelimiter.ToCharArray()))
{
string[] keyvalue = data.Split('=');
if (keyvalue[0].ToLower().Equals(Settings.GetInstance().PortSetting.ReceiveConnectionIdName))
{
calldata.CallDetails.ConnID = keyvalue[1];
}
else if (PortSettings.GetInstance().ReceiveDatakey.Contains(keyvalue[0]))
{
switch (PortSettings.GetInstance().ReceiveDatakey.IndexOf(keyvalue[0]))
{
case 0:
calldata.CallDetails.Ad1 = keyvalue[1];
break;
case 1:
calldata.CallDetails.Ad2 = keyvalue[1];
break;
case 2:
calldata.CallDetails.Ad3 = keyvalue[1];
break;
case 3:
calldata.CallDetails.Ad4 = keyvalue[1];
break;
case 4:
calldata.CallDetails.Ad5 = keyvalue[1];
break;
case 5:
calldata.CallDetails.Ad6 = keyvalue[1];
break;
case 6:
calldata.CallDetails.Ad7 = keyvalue[1];
break;
case 7:
calldata.CallDetails.Ad8 = keyvalue[1];
break;
case 8:
calldata.CallDetails.Ad9 = keyvalue[1];
break;
case 9:
calldata.CallDetails.Ad10 = keyvalue[1];
break;
}
}
}
BasicService serviceClient = new BasicService(Settings.GetInstance().PortSetting.WebServiceURL);
ServiceResult serviceResult = serviceClient.UpdateCallDetailsAsyc(calldata);
//logger.Info("Data received from web service while update call details, Code: " + serviceResult.ResultCode + ", Description: " + serviceResult.ResultDescription);
}
catch //(Exception ex)
{
//logger.Error("Error occurred as " + ex.Message);
}
}
public static void ProcessInsertCallDetails(Type objType, object obj)
{
try
{
Dictionary <string, string> filterKey = new Dictionary <string, string>();
InsertData calldata = new InsertData();
calldata.CallDetails = new CallDetails();
calldata.UserData = new UserData();
calldata.KeyTable = new KeyTable();
calldata.CallDetails.FirstName = Settings.GetInstance().FirstName;
calldata.CallDetails.LastName = Settings.GetInstance().LastName;
calldata.CallDetails.UserName = Settings.GetInstance().UserName;
object value = null;
value = GetValueFromObject(objType, obj, "ConnID");
if (value != null)
{
calldata.UserData.ConnID = calldata.UserData.ConnID = calldata.CallDetails.ConnID = value.ToString();
}
value = GetValueFromObject(objType, obj, "ANI");
if (value != null)
{
calldata.CallDetails.Ani = value.ToString();
}
value = GetValueFromObject(objType, obj, "DNIS");
if (value != null)
{
calldata.CallDetails.Dnis = value.ToString();
}
value = GetValueFromObject(objType, obj, "Name");
if (value != null)
{
calldata.CallDetails.EventName = value.ToString();
}
value = GetValueFromObject(objType, obj, "ThisDN");
if (value != null)
{
calldata.CallDetails.ThisDN = value.ToString();
}
value = GetValueFromObject(objType, obj, "Place");
if (value != null)
{
calldata.CallDetails.AgentPlace = value.ToString();
}
value = GetValueFromObject(objType, obj, "UserData");
if (value != null)
{
KeyValueCollection userData = value as KeyValueCollection;
//Add All Keys and values in user data table.
if (userData != null)
{
//Add Filter keys
foreach (string key in Settings.GetInstance().VoiceFilterKey)
{
if (userData.ContainsKey(key))
{
filterKey.Add(key, userData[key].ToString());
}
}
//the keys does not reach, then for add other keys
if (filterKey.Count < 10)
{
foreach (string key in userData.AllKeys)
{
if (!filterKey.ContainsKey(key) && filterKey.Count < 10)
{
filterKey.Add(key, userData[key].ToString());
}
else if (filterKey.Count == 10)
{
break;
}
}
}
if (userData.ContainsKey(Settings.GetInstance().VoiceDispositionCollectionName))
{
KeyValueCollection dispositionCollection = userData[Settings.GetInstance().VoiceDispositionCollectionName] as KeyValueCollection;
if (dispositionCollection != null)
{
foreach (string dispositionValue in dispositionCollection.AllValues)
{
if (string.IsNullOrEmpty(calldata.CallDetails.Disposition1))
{
calldata.CallDetails.Disposition1 = dispositionValue;
}
else if (string.IsNullOrEmpty(calldata.CallDetails.Disposition2))
{
calldata.CallDetails.Disposition2 = dispositionValue;
}
}
}
}
//For Read Dispotion Key
if (userData.ContainsKey(Settings.GetInstance().VoiceDispositionKeyName))
{
if (string.IsNullOrEmpty(calldata.CallDetails.Disposition1))
{
calldata.CallDetails.Disposition1 = userData[Settings.GetInstance().VoiceDispositionKeyName].ToString();
}
else if (string.IsNullOrEmpty(calldata.CallDetails.Disposition2))
{
calldata.CallDetails.Disposition2 = userData[Settings.GetInstance().VoiceDispositionKeyName].ToString();
}
else if (string.IsNullOrEmpty(calldata.CallDetails.Disposition3))
{
calldata.CallDetails.Disposition3 = userData[Settings.GetInstance().VoiceDispositionKeyName].ToString();
}
}
//For adding all keys in user data table
calldata.UserData.UserDatas = new ArrayOfKeyValueOfstringstringKeyValueOfstringstring[userData.Count];
int index = 0;
foreach (string key in userData.AllKeys)
{
//calldata.UserData.UserDatas[key] = userData[key].ToString();
calldata.UserData.UserDatas[index] = new ArrayOfKeyValueOfstringstringKeyValueOfstringstring();
calldata.UserData.UserDatas[index].Key = key;
calldata.UserData.UserDatas[index].Value = userData[key].ToString();
index++;
}
if (string.IsNullOrEmpty(calldata.CallDetails.AgentPlace))
{
if (userData.ContainsKey("RTargetPlaceSelected"))
{
calldata.CallDetails.AgentPlace = userData["RTargetPlaceSelected"].ToString();
}
}
}
int count = 1;
//For Store url key
Action <string, string> MapValue;
MapValue = delegate(string key, string Value)
{
//if (key.Equals("ReferenceId"))
// return;
switch (count)
{
case 1:
calldata.CallDetails.Ad1 = Value;
calldata.KeyTable.Key1 = key;
break;
case 2:
calldata.CallDetails.Ad2 = Value;
calldata.KeyTable.Key2 = key;
break;
case 3:
calldata.CallDetails.Ad3 = Value;
calldata.KeyTable.Key3 = key;
break;
case 4:
calldata.CallDetails.Ad4 = Value;
calldata.KeyTable.Key4 = key;
break;
case 5:
calldata.CallDetails.Ad5 = Value;
calldata.KeyTable.Key5 = key;
break;
case 6:
calldata.CallDetails.Ad6 = Value;
calldata.KeyTable.Key6 = key;
break;
case 7:
calldata.CallDetails.Ad7 = Value;
calldata.KeyTable.Key7 = key;
break;
case 8:
calldata.CallDetails.Ad8 = Value;
calldata.KeyTable.Key8 = key;
break;
case 9:
calldata.CallDetails.Ad9 = Value;
calldata.KeyTable.Key9 = key;
break;
case 10:
calldata.CallDetails.Ad10 = Value;
calldata.KeyTable.Key10 = key;
break;
}
count++;
};
foreach (string key in Settings.GetInstance().PortSetting.ReceiveDatakey)
{
if (count > 10)
{
break;
}
MapValue(key, string.Empty);
}
foreach (string key in filterKey.Keys)
{
if (count > 10)
{
break;
}
if (!PortSettings.GetInstance().ReceiveDatakey.Contains(key))
{
MapValue(key, filterKey[key]);
}
}
}
BasicService serviceClient = new BasicService(Settings.GetInstance().PortSetting.WebServiceURL);
ServiceResult serviceResult = serviceClient.InsertCallDetailsAsyc(calldata);
//logger.Info("Data received from web service while insert call details, Code: " + serviceResult.ResultCode + ", Description: " + serviceResult.ResultDescription);
}
catch //(Exception ex)
{
//logger.Error("Error occurred as " + ex.Message);
}
}