private void post_comment(int status)
{
try
{
//if(validate())
//{
if (update_ticket(status))
{
var ticket_data = CrmData.get_ticket_details(_ticketID);
if (status==6)
{
Notification.AddToRole(11, "Approve Ticket: " + ticket_data.subject, PetraERP.Shared.Constants.JOB_TYPE_TICKET, ticket_data.id);
}
if (txtComment.Text != "")
{
ticket_comment newComment = new ticket_comment();
newComment.ticket_id = _ticketID;
newComment.comment_date = DateTime.Now;
newComment.status = "1".ToString();
newComment.owner = AppData.CurrentUser.id;
newComment.comment = txtComment.Text;
Database.CRM.ticket_comments.InsertOnSubmit(newComment);
Database.CRM.SubmitChanges();
load_ticket_comments();
if (ticket_data.assigned_to != AppData.CurrentUser.id)
{
Notification.Add(ticket_data.assigned_to, "Comment on Ticket: " + ticket_data.subject, PetraERP.Shared.Constants.JOB_TYPE_TICKET, ticket_data.id);
}
}
}
else
{ MessageBox.Show("Your comment was not posted."); }
//}
}
catch(Exception err)
{
MessageBox.Show(err.Message);
}
}
partial void Deleteticket_comment(ticket_comment instance);
partial void Insertticket_comment(ticket_comment instance);
partial void Updateticket_comment(ticket_comment instance);
private void post_comment(int status)
{
try
{
if(validate())
{
if (update_ticket(status))
{
ticket_comment newComment = new ticket_comment();
newComment.ticket_id = _ticketID;
newComment.comment_date = DateTime.Now;
newComment.status = "1".ToString();
newComment.owner = AppData.CurrentUser.id;
newComment.comment = txtComment.Text;
Database.CRM.ticket_comments.InsertOnSubmit(newComment);
Database.CRM.SubmitChanges();
load_ticket_comments();
}
else
{ MessageBox.Show("Your comment was not posted."); }
}
}
catch(Exception err)
{
MessageBox.Show(err.Message);
}
}
