public static async Task <EntityReference> PromptInitialQuestion(Activity context, ConnectorClient connector, IOrganizationService service, Microsoft.Xrm.Sdk.Entity cxConversation, Microsoft.Xrm.Sdk.Entity cxCurrentStep)
{
Microsoft.Xrm.Sdk.Entity cxStep = cxCurrentStep;
//update conversation to reflect the current step and initiate any workflow triggers
Microsoft.Xrm.Sdk.Entity upsConversation1 = new Microsoft.Xrm.Sdk.Entity("aspect_cxconversation", "aspect_conversationid", context.Conversation.Id);
upsConversation1["aspect_currentcxstepid"] = new EntityReference(cxCurrentStep.LogicalName, cxCurrentStep.Id);
upsConversation1["aspect_nextcxstepid"] = null;
service.Execute(new UpsertRequest()
{
Target = upsConversation1
});
string responseText = ReplaceOutputText(service, new EntityReference(cxConversation.LogicalName, cxConversation.Id), (string)cxStep["aspect_message"]);
//Create a conversation message with the text sent to the user
Microsoft.Xrm.Sdk.Entity conversationClient = new Microsoft.Xrm.Sdk.Entity("aspect_cxconversationmessage");
conversationClient["aspect_cxconversationid"] = new EntityReference("aspect_cxconversation", cxConversation.Id);
conversationClient["aspect_cxstepid"] = new EntityReference(cxCurrentStep.LogicalName, cxCurrentStep.Id);
conversationClient["aspect_direction"] = true;
conversationClient["aspect_name"] = cxConversation.Id.ToString();
conversationClient["aspect_message"] = responseText;
service.Create(conversationClient);
//send reply
var responseMessage = context.CreateReply();
responseMessage.Text = responseText;
responseMessage.Speak = responseText;
responseMessage.InputHint = Dynamics.CXGetAnswers(service, cxStep);
responseMessage.Value = JsonConvert.SerializeObject(new Dynamics.CXInformation()
{
//CXBotId = ((Guid)(((AliasedValue)["aspect_cxbot.aspect_cxbotid"]).Value)).ToString(),
CXBotName = (string)(((AliasedValue)cxCurrentStep["aspect_cxbot.aspect_name"]).Value),
AudioDirectory = cxCurrentStep.Contains("aspect_cxbot.aspect_audiodirectory") ? (string)(((AliasedValue)cxCurrentStep["aspect_cxbot.aspect_audiodirectory"]).Value) : string.Empty,
RecordingDirectory = cxCurrentStep.Contains("aspect_cxbot.aspect_recordingdirectory") ? (string)(((AliasedValue)cxCurrentStep["aspect_cxbot.aspect_recordingdirectory"]).Value) : string.Empty,
CXStepId = cxStep.Id.ToString(),
CXStepAudio = cxStep.Contains("aspect_audio") ? (string)cxStep["aspect_audio"] : string.Empty,
CXText = responseText,
CXAnswers = CXGetAnswers(service, cxStep),
CXType = Dynamics.CXGetType((OptionSetValue)cxStep["aspect_type"])
});
ResourceResponse msgResponse = connector.Conversations.ReplyToActivity(responseMessage);
//update conversation to reflect the current step and initiate any workflow triggers
Microsoft.Xrm.Sdk.Entity upsConversation2 = new Microsoft.Xrm.Sdk.Entity("aspect_cxconversation", "aspect_conversationid", context.Conversation.Id);
upsConversation2["aspect_currentcxstepid"] = new EntityReference(cxCurrentStep.LogicalName, cxCurrentStep.Id);
upsConversation2["aspect_nextcxstepid"] = cxStep.Contains("aspect_nextcxstepid") ? (EntityReference)cxStep["aspect_nextcxstepid"] : null;
service.Execute(new UpsertRequest()
{
Target = upsConversation2
});
return(cxStep.Contains("aspect_nextcxstepid") ? (EntityReference)cxStep["aspect_nextcxstepid"] : null);
}
public static async Task <Microsoft.Xrm.Sdk.Entity> PromptNextQuestion(IDialogContext context, IOrganizationService service, Microsoft.Xrm.Sdk.Entity cxCurrentStep, Microsoft.Xrm.Sdk.Entity cxNextStep, IMessageActivity message)
{
Microsoft.Xrm.Sdk.Entity cxStep = service.Retrieve(cxNextStep.LogicalName, cxNextStep.Id, new ColumnSet(true));
//update conversation to initiate any workflow triggers
Microsoft.Xrm.Sdk.Entity upsConversation = new Microsoft.Xrm.Sdk.Entity("aspect_cxconversation", "aspect_conversationid", message.Conversation.Id);
upsConversation["aspect_nextcxstepid"] = new EntityReference(cxNextStep.LogicalName, cxNextStep.Id);
UpsertResponse upsResponse = (UpsertResponse)service.Execute(new UpsertRequest()
{
Target = upsConversation
});
string responseText = ReplaceOutputText(service, (EntityReference)upsResponse["Target"], (string)cxStep["aspect_message"]);
//Create a conversation message with outbound message
Microsoft.Xrm.Sdk.Entity conversationMessageOutbound = new Microsoft.Xrm.Sdk.Entity("aspect_cxconversationmessage");
conversationMessageOutbound["aspect_cxconversationid"] = new EntityReference("aspect_cxconversation", "aspect_conversationid", message.Conversation.Id);
conversationMessageOutbound["aspect_cxstepid"] = new EntityReference(cxNextStep.LogicalName, cxNextStep.Id);
conversationMessageOutbound["aspect_direction"] = true;
conversationMessageOutbound["aspect_name"] = message.Id;
conversationMessageOutbound["aspect_message"] = responseText;
service.Create(conversationMessageOutbound);
//Update conversation to reflect the current step
Microsoft.Xrm.Sdk.Entity upsConversation2 = new Microsoft.Xrm.Sdk.Entity("aspect_cxconversation", "aspect_conversationid", message.Conversation.Id);
upsConversation2["aspect_currentcxstepid"] = new EntityReference(cxNextStep.LogicalName, cxNextStep.Id);
upsConversation2["aspect_lastanswer"] = message.Text;
upsConversation2["aspect_nextcxstepid"] = null;
service.Execute(new UpsertRequest()
{
Target = upsConversation2
});
//send outbound message
IMessageActivity responseMessage = context.MakeMessage();
responseMessage.Text = responseText;
responseMessage.Speak = responseText;
responseMessage.InputHint = Dynamics.CXGetAnswers(service, cxStep);
responseMessage.Value = JsonConvert.SerializeObject(new Dynamics.CXInformation()
{
//CXBotId = ((Guid)(((AliasedValue)["aspect_cxbot.aspect_cxbotid"]).Value)).ToString(),
CXBotName = (string)(((AliasedValue)cxCurrentStep["aspect_cxbot.aspect_name"]).Value),
AudioDirectory = cxCurrentStep.Contains("aspect_cxbot.aspect_audiodirectory") ? (string)(((AliasedValue)cxCurrentStep["aspect_cxbot.aspect_audiodirectory"]).Value) : string.Empty,
RecordingDirectory = cxCurrentStep.Contains("aspect_cxbot.aspect_recordingdirectory") ? (string)(((AliasedValue)cxCurrentStep["aspect_cxbot.aspect_recordingdirectory"]).Value) : string.Empty,
CXStepId = cxStep.Id.ToString(),
CXStepAudio = cxStep.Contains("aspect_audio") ? (string)cxStep["aspect_audio"] : string.Empty,
CXText = responseText,
CXAnswers = CXGetAnswers(service, cxStep),
CXType = Dynamics.CXGetType((OptionSetValue)cxStep["aspect_type"])
});
await context.PostAsync(responseMessage);
return(cxNextStep);
}
